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Preston Hyundai

(473 reviews)
Sales hours:
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Sales Service
Monday 10:00am–7:00pm 9:00am–5:00pm
Tuesday 10:00am–6:00pm 8:00am–5:00pm
Wednesday 10:00am–6:00pm 8:00am–5:00pm
Thursday 10:00am–7:00pm 9:00am–9:00pm
Friday 10:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 261-1874 (888) 261-1874
Used (888) 261-3060 (888) 261-3060
Service (888) 262-4126 (888) 262-4126

Reviews

(473 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Hyundai from DealerRater.

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Quick, Honest, Great Experience

I purchased a 2018 Hyundai Sonata from Matt Smith. I truly feel like I got a great deal and the true trade in value for my former vehicle. It was a great experience. Everyone at Preston is very friendly; this is the second purchase my family has made with Preston and I absolutely would recommend this dealership to anyone looking for a great deal and an honest dealership. Matt knew that I was on a time restriction because I was trying to purchase the vehicle before work, and he was very accommodating and it was a wonderful quick process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience

Purchased a new Hyundai Sonata and very pleased with entire experience. Everyone we came in contact with during the deal was professional and very attentive to my wife and me. We will definitely return for a future purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Painless, No pressure!!

Salesman : Mike Rubin ***** Extremely transparent about every aspect of the deal. I would recommend him for his professionalism, knowledge and experience with Hyundai! If you have ever had a horrible sales experience, go see Mike Rubin. He will make you feel welcome and happy with any purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Marvelously Grand Buying Experience

This is my second purchase from Alan Quigley at Preston Hyundai in Boardman, Ohio. He sold me a used 2011 Elantra a few years ago, and I thought that I would keep it for many years. However, I received a call from Chais Hamilton who suggested it would be in my best interest to come into the Preston Hyundai showroom and see what my 2011 Elantra could do for us all. She sounded very sincere about the possibilities, so I scheduled an appointment for later in the week. I met with Chais and Alan, and he immediately evaluated my Elantra's trade-in value. We discussed a variety of options and settled on a 2018 Elantra. With a big assist from Mike Bucci, we came to a happy place, and we closed the deal. These people are an impressive and professional team. Kudos.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2nd vehicle purchases with Hyundai

Went to Preston Hyundai on a Saturday after the store was closed. Alan ended up staying over an hour and a half with me to test drive a vehicle and answer all my questions. I wasn't pressured to buy the car the first time I looked at it. I went back later in the week and had a great experience working with both Alan and Mike in finance to purchase the vehicle. Great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

An over the top experience by Matt Boyer

Matt went above and beyond in customer service while assisting us in the replacement of an engine in our 2012 Hyundai Veloster. While traveling, my son's Veloster engine seized as a result of incorrect maintenance by a third party. Matt showed a high level of professionalism in coordinating repairs with me, the claims adjuster, and the appraisal company to complete the repairs. He showed a sincere sense of service to make certain the repairs happened in a timely fashion despite several obstacles. Matt also showed humility in giving credit to the entire Preston Hyundai team that performed the repairs. My hat is off to Matt and Preston Hyundai in general.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience

Im really happy to finally find someone who speak spanish in a dealership in youngstown area. There were very helpful. They bringme good popcorn as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Preston Hyundai is an excellent dealership!

My salesperson, Matt Smith, was all-around excellent! He is knowledgable, friendly, accomodating and efficient! He put together my lease deal for me, completed all necessary steps and paperwork and made me a very happy customer!! He did this all in a matter of a couple of days (over the black Friday weekend) and I absolutely would not change a single thing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

She LOVES her Santa Fe Sport

Dave M was a true professional. We stopped in 30 minutes before closing on our way home from visiting a Ford Dealer. Since my wife was initially shopping the color/model, he took the needed time to listen to her wish list and match her with the vehicle she wanted without pressure. There was no comparison between vehicles or Dealer personnel. The Santa Fe Sport handled smoothly and the Ford was too "trucky" or truck-like for her, so I returned to Preston Hyundai to purchase the vehicle. This is my third new Hyundai vehicle and my first lease. I can honestly say, I am still satisfied with the deal I received. I will remember Dave M and Preston Hyundai when it comes time for number 4. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A dealer like none I've ever seen or heard of !!!

I contacted this dealer for interest in a 2015 Dodge Challenger. Without really having an appointment Salesman Daniel replied come on bye. When I arrived I was kindly greeted and the car was warmed up and ready to test drive. Took the car for a test drive and then Daniel and Jason tried to make my dream come true. The car was fabulous and the price was right. This dealer is spot on in all respects, I wish I could give them twelve stars !!! I sadly decided I shouldn't make this financial move at this time and did not purchase the car. If you need a car go feel the Preston, it is like none other. Thank you guys for the Preston experience . I will never forget it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.