Rock Auto Group Inc.

Reviews

1.0 out of 5 1.0
15 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    September 29, 2018

    This is an unethical business and should be shut down. ! They ripped me off big time They are professional con artists. Stay away !

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    March 12, 2017

    I asked for more pictures of the Chevrolet Avalanche I was looking at and have yet to hear back from them. Very disappointing.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    The car was not ready at the time customer requested for pictures. He came down to our dealership and purchased the car.

  • October 21, 2016

    Jorge Corona and manager there are awesome!! Have a lot of pacience and he is on top of things right a way....and super honest

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 25, 2016

    I had a really good experience and excellent customer service since I arrived to the dealer. salesman was awesome !!his name is Mark Bradley, he helped... a lot in the whole process, if I could rate him I would give him 5 stars, the general Manager Shantia is the guy who made it happen was the best. All the staff were very helpful. I am so happy with my new car, it was great experience because it was my first time Feeling that I got a good deal. I felt very comfortable, thank you so much, you guys did an extraordinary job.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 7, 2014

    Love my car, Anthony went out of his way to make car buying a better experience. Enjoyed Rock Auto Group, very friendly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Rock Auto Group thanks you for This 5 Star review Bev King. We hope you are enjoying your vehicle. If you have any referrals we would greatly apprecia...te you sending them our way. Every referral you send to Rock Auto Group that buys a car from us will earn you a $200 Target Gift Card! Thanks again for your business and the great review! Warm Regards, Deb Arelline Sales Manager Srore: (619) 401-1500

  • 5.0 out of 5
    August 26, 2014

    Trying to find some constructive criticism... it's hard to. The guys were very helpful, not pushy, let me drive a couple of jeeps that I had my eye on.... They made the process fairly painless even though it took some time (things like this usually do). Special props to Arturo and Anthony. Good guys.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Rock Auto Group thanks you for This 5 Star review. We hope you are enjoying your vehicle. If you have any referrals we would greatly appreciate you se...nding them our way. Every referral you send to Rock Auto Group that buys a car from us will earn you a $200 Target Gift Card! Thanks again for your business and the great review! Warm Regards, Deb Arelline Sales Manager Store: (619) 401-1500

  • 5.0 out of 5
    January 22, 2014

    Carlo was amazing! I recently bought a 2005 GMC Yukon at Rock Auto in El Cajon from Carlo. This was an amazing car buying experience and I tell all of... my friends and family about it.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Rock Auto Group thanks you for This 5 Star review. We hope you are enjoying your vehicle. If you have any referrals we would greatly appreciate you se...nding them our way. Every referral you send to Rock Auto Group that buys a car from us will earn you a $200 Target Gift Card! Thanks again for your business and the great review! Warm Regards, Deb Arelline Sales Manager Store: (619) 401-1500

  • 5.0 out of 5
    January 22, 2014

    Carlos did a great job for me and I got a great deal. Overall the payments and the car was excellent. Very happy with my new car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Rock Auto Group thanks you for This 5 Star review. We hope you are enjoying your vehicle. If you have any referrals we would greatly appreciate you se...nding them our way. Every referral you send to Rock Auto Group that buys a car from us will earn you a $200 Target Gift Card! Thanks again for your business and the great review! Warm Regards, Deb Arelline Sales Manager Store: (619) 401-1500

  • 5.0 out of 5
    January 17, 2014

    So that was easy!!! don't know what to really say. Looking on the web, found my car 2008 audi a6. Emailed the dealer. I was invited down to look and drive... the car, so i did, then scottie gave me the cash price and i wrote the check. Really fast easy and comfortable. If i got lucky i am 100% satisfied with that. Rock Auto thank you. ---isaac

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rock Auto Group thanks you for This 5 Star review. We hope you are enjoying your vehicle. If you have any referrals we would greatly appreciate you se...nding them our way. Every referral you send to Rock Auto Group that buys a car from us will earn you a $200 Target Gift Card! Thanks again for your business and the great review! Warm Regards, Deb Arelline Sales Manager Store: (619) 401-1500

  • 5.0 out of 5
    January 16, 2014

    Just bought a used Cadillac SRX today from Carlo and I am a happy camper tonight! Great car and a good buying experience. Competent, not "pushy". About... as good as it gets. Thanks Carlo and team.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Rock Auto Group thanks you for This 5 Star review. We hope you are enjoying your vehicle. If you have any referrals we would greatly appreciate you se...nding them our way. Every referral you send to Rock Auto Group that buys a car from us will earn you a $200 Target Gift Card! Thanks again for your business and the great review! Warm Regards, Deb Arelline Sales Manager Store: (619) 401-1500

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