Ilderton Dodge Chrysler Jeep RAM

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM

Ilderton Dodge Chrysler Jeep RAM Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

1:00 PM - 5:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 5:00 PM

Sunday

1:00 PM - 5:00 PM

About Our Dealership

Dealer on Cars.com since September 2008

Welcome to Ilderton Dodge Chrysler Jeep where WE DELIVER outstanding customer service, selection, value, respect , follo

...

w-up, in fact WE DELIVER a promise to give you the best automobile dealership experience you will ever have. Here at Ilderton Dodge Chrysler Jeep Ram we have a great selection of new Dodge, Chrysler, Jeep & Ram vehicles as well as a large selection of used and Certified Pre-Owned vehicles. Here at Ilderton we are considered the Crown Jewel of Chrysler Dodge Jeep Ram dealerships, selling over 2,000 new cars a year. That makes us the "North Point" leader for all of your car needs in Greensboro, Winston Salem and Kernersville.

"Trust in the Drive. Since 1926"

Service

Oil, Filter Change

$29.95 and up*

Tire Rotation

$19.95 and up*

Wheel Balance

$39.95 and up*

Transmission Service

$169.95 and up*

RepairPal Certified
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Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
142 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    September 29, 2019

    8 months and car in the shop 4x! Sells lemons. Beware! 3rd day knew had problems. Told me it was all in my head.Day 10 transmission locked up.Along with... busted front axles.Also while in shop had a recall that was over looked . Of course the recall will cost me a price of a new motor! They should be ashamed to sell such junk!!!!!!!!

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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sherry, we are sorry to hear about your experience with your vehicle. Could you provide me with more details by emailing me at ecommerce@ilderton.com.... I would like to look into your situation. Thanks

  • 1.0 out of 5
    September 4, 2019

    Stay away from this dealer.....Bait and switch truck advertised for one price sat down with sales person and was shown another price. Stay away from... this dealership!!!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are sorry to hear you did not have a good experience with us. Can you provide the name of the salesperson who helped you and what vehicle you were... looking at? I would like to look into this situation further. Thanks

  • January 12, 2015

    This was the "BEST" car buying experience I've ever had.I filled out an online application and the next day I was contacted by Don Massey. Even though... I told him I had been having a hard time trading my car,he said come on up,he was sure he could get me a deal.I informed him that we lived about an hour and fifteen minutes away and didn't want to take that ride and not get a deal made,once again Don said come on up.Upon arriving we were met by our salesman Adam Delk who was already familiar with our situation.He is a very pleasant and knowledgeable young man.He was very friendly.After asking what we were interested in,he pulled around my new vehicle, 2014 Jeep Patriot.The thing that impressed me most was not taking forever to do the paperwork. Thanks Ilderton and Adam.Will definitely recommend Ilderton Dodge to my family and friends

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your purchase! We hope you are enjoying your new vehicle! We appreciate you considering us, and hope to be of service to you in your fut...ure automotive needs! Keep our service and parts department in mind when it comes to an oil change or repair! If you have any concerns or questions, don't hesitate to call. Our business relies on customers like you with positive feedback and spreading the word. If you have family or a friend looking to buy soon, tell them to give us a call or text at (336) 290-7281 and if they purchase we will send you a referral gift.

  • 1.0 out of 5
    April 16, 2019

    The place is a joke at best. If they had negative stars they would sure get it. There must be a ton of fake reviews on this place. I had terrible service... in 2008 and terrible service in 2019 so things don’t change. We made a 7:30am Monday appointment over the telephone which they stated you are pretty much going to be in and out the door on the same day. I had quite a few things to check out under warranty and they noted them on the work order. They stated that my vehicle would go directly back and have it’s oil changed and inspection done right away before they check everything. I told them I understand that some things are intermittent and I understand that if they can’t get to everything but complete the oil change and inspection and if they can’t get to the rest by Thursday I will bring it back. Two full days go by, they call at 3pm to ask me what I would like done by Thursday. I ask what has been done over the past two days. He tells me nothing has been done, it hasn’t even been pulled into the service area. What a joke. What’s the point of an appointment I asked. He stated that they don’t have a service manager right now like somehow that justifies doing nothing at all. I will never go to this dealer again for anything. I’ll Make sure to let everyone I know how much lack of service they have and will also call Chrysler customer care and tell them about my bad experience and lack of service. If they can’t fit you in on the day you make an appointment they should let you know that day. It would save people the hassle of juggling cars and tasks. Save yourself the trouble and make a trip to north point Chrysler in Winston. At least I picked my vehicle up so I would not have to deal with potentially inferior work done on the vehicle as well.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We apologize for the inconvenience you had with our service department. And wanted to let you know we have a new service director and have made sever...al staff changes to help solve this problem.

  • 5.0 out of 5
    October 22, 2018

    The best car buying experience I’ve had. Randolph was no-nonsense, not pushy, and did everything I asked. He even filled the truck’s tank- twice: Once... when I took it home, again when I brought it back in for requested work. Highly recommend this dealership and especially Randolph!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2018

    Excellent dealership with AWESOME customer service...Very informed about the vehicles they have on there lot....Very friendly and nice, not pushy !!!!!!!!!!!!!!!!!.......Most... salesmen are a pain in the butt and aggravate you as soon as they open there mouth !!!...LOL.....There sale force are awesome and go with the flow...They listen and go out of there way to make you comfortable..............

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 10, 2018

    Don't ever buy a Jeep Cherokee Sport from this dealership!!!!!!!! Exactly ONE YEAR the jeep started showing SERVICE SHIFTER and all the light on the gear... shift were red. It did this 4 times I told them about it. They did nothing but tell me that they can't diagnosed what they can't see. That was by a service rep AL. They are liars and they will not fix your vehicle or write in the report the issues that you are having. When you take it for services they will do a oil changed and lie to you and say that your vehicle has a safe system and since it is a 4CLYR and take synthetic oil it burn fast and if the oil is low that it will turn off on you. Not on a 2017 that I only had 27,183 miles on it. This jeep cut completely off on me on the highway and across the screen it said: SHIFT TO PART OR NEUTRAL PRESS BRAKE + SELECT GEAR. The D was blinking on the screen and the gear shift. They had to have it towed to them when they got it they only did a oil change and then tell me to drive it another 1k mile to see if it fells there test and then they will put a new engine in it. Do they really think I am going to let them put a new engine in my jeep? No I don't trust them at all!!! No this Jeep almost killed me and all they care about is a test not my life and this came from a service rep Justin. He also told me that he did make the make why am I mad at him it's not his fault. WFT are you serious! Then the SERVICE SHIFTER did it again. Message them and all the said was did I drive it another 1k. I said no I am not going to and it turn off again. I only took my Jeep to them. I will never buy a anything for them or send anyone to them. I should of known better when the sales person lie about the backup camera. Worst dealership I ever been too!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    June 25, 2018

    Found and fixed multiple problems a body shop was unable to fix. Justin was friendly and professional. I would recommend these folks for your service needs.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you greatly for your feedback. We value and appreciate your business with us. We look forward to serving your future automotive needs.

  • 5.0 out of 5
    May 24, 2018

    This dealership offers good and fair prices and is willing to work with you to get the deal you want. I have bought two jeeps from here in the last year... and will be going back when i need my next vehicle

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you greatly for your review. We appreciate your loyal business with us, and we look forward to your future business.

  • 5.0 out of 5
    May 14, 2018

    It was the best car buying and service on our van I would recommend this dealership to all my friends I would buy from them again

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for wonderful feedback, we appreciate your business with us and look forward to your continued business.

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