Reviews
They resolved our issues.
You can tell how good of dealership you are dealing with when their are problems. We had some mechanical issues with this used Jeep (2005 Rubicon). The bottom line to a long story was that the dealership made it right. I shopped here because they were a large dealership with a pretty good reputation. They were touting their multi-point inspection. They did a lot of the work just because it needed to be done. We may have paid a little bit more but they really fix the vehicle up nicely. I believe that it turned out to be a very good overall value. If you are worried about buying a used vehicle I can recommend this dealership for integrity.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful experience!
We have ot needed any reoairs as of yet. But look forwars to servixing our Renegade here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New car purchase
Joseph was wonderful to work with. He was attentive, transparent, honest and personable. He made what is generally an intolerable process very easy and pleasant. I have purchased many cars in the past and believe Joseph was the best I have worked with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Car Purchase
My wife and I purchased a 2017 Jeep Grand Cherokee at Auto Nation on Arapahoe. The salesman, Gary, was awesome. He showed us the models and colors we were interested in and was very knowledgeable about the different features found on each. The financing was quick and we drove our new car home in just a few hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good sale
Cam really was a good helper and gave an awesome service. I recommend this dealer 100%
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The first impression was not the best!!!
The one complaint is that I had an appointment with a sales rep he was with another customer so they sent another sales rep to assist me. The car I wanted to see was on another lot and they needed to go get it. That took over an hour for the guy to come back with the car. At this point I was ready to leave and find another dealership. He finally showed up and I purchase the car.
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional, A+ Experience!
My experience was A+! Sales Associates Jon Charles Hawkins & DJ McManamon treated me with absolute respect and courtesy, and listened only to my needs, all leading to happily and successfully finding me the right CPO vehicle. Emily Absher is a terrific Sales Manager and executed perfectly in assisting Jon Charles and DJ in ensuring my experience was top notch. My first experience back at the service department was quick, painless, and pleasant--AJ Snyder is a great Service Advisor. I can only imagine that such professionalism and friendliness extends to all other associates at the dealership! I highly recommend visiting AutoNation Chrysler Jeep Arapahoe for your next vehicle purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recall and Maintenance Work
Didn't buy the jeep here but will now be using this service department! Great staff communications and worked with my situation to address everything quickly and professionally. Thanks Todd!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mini van
Scott was a joy to work with, he was helpful and understanding of my situation. My purchase money changed due to unexpected events. Scott got the vehicle we were interested in all ready and we had to back out, sorry Scott.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jeep service
For the most part everything went smooth from the time I walked in the dealership to purchase my car to leaving and then having service done. Ariel as part of service team was great. All of the people followed up. There was just a slight disconnect on an option purchased and being installed timely. I'm not sure if I didn't call back to find out the process if it would've fell through the cracks. Without this, I would rate 5 across the board. I was pleased with the urgency it was handled after I brought it to their attention.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase