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AutoNation Chrysler Jeep Arapahoe

(1,566 reviews)
Visit AutoNation Chrysler Jeep Arapahoe
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
New (888) 357-4517 (888) 357-4517
Used (888) 642-9207 (888) 642-9207
Service (888) 628-8536 (888) 628-8536

Reviews

(1,566 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Jeep Arapahoe from DealerRater.

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AMAZING EXPERIENCE...HIGHLY RECOMMENDED!

What a great experience I had buying my new 2017 Jeep Wrangler! From the start, everyone made sure that I was getting what I truly wanted! The customer service was very personable and I felt very comfortable and confident in making this big purchase! They worked with me on financing, sent me numerous vehicles to look at, took the time to find out what I could afford and every person I came in contact with was so professional and put me at ease! This dealership is truly based on customer service and helping you find the car of your dreams! Steve Kern and staff were amazing and I highly recommend AutoNation Chrysler Jeep Arapahoe if you are looking to buy a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Recall and 30,000 mile Work

Had recall done on the shifting program which requires skilled technician and also handsome 30,000 mile work done. That was primarily fluid replacement in 4wd areas around each wheel ( not a good description) I am sure. Also had some alignment work done as well as oil change and tire rotation. Lot of work. It was completed early in about 5 hours which was earlier than promised. Am of the opinion it was ll dome well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Delany

They honored my lifetime oil changes after they were bought out and I have 165,000 miles on my car changing the oil every 3,000 miles.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Recall

Good. They fixed a recall problem and diagnosed any needed service for the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Despite Issues, Great Level of Service

I recently purchased a car from AutoNation Chrysler Jeep Arapahoe and the to no fault of the dealership, the car had a bunch of issues. Despite the issues with the car, the dealership handled things as well as could be expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeep and Chrysler dealership review

My experience with this car dealer ship started off normal, asking if I wanted water right when I walked in. But as I sat there the employees came over and talked to me as I was one of there friends. The whole process went fast and the deal I got was great and if I was confused about anything they went slow with me and explained every important detail

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Eleanora Halmedova

We recently bought a Jeep Renegade and we're very pleased with our service from Eleanora, the detail shop needs a little help but overall we are very pleased with the experience we had and would recommend this facility to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Internet Sales Team

Brandon and Canin in the internet sales department were outstanding! Couldn't ask for a better experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Todd Peterson - Service Advisor

I was told by another Service Advisor there was a recall on my Jeep Compass and the scheduled repair would take about 4 hours. He scheduled an appointment for the recall repair and an oil change. When I brought the car in for the appointment, Todd checked me in and said the recall was new and they didn't have the parts for the repair. I think all Service Advisors should check the availability of parts to fix recalls before scheduling appointments. Todd was very apologetic for the miscommunication and pushed the oil change up so I didn't have to wait more than 30 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great cars + great people = great experience

The folks at Autonation were very friendly and personable. I had to trade my old car in for the diesel recall and had started shopping a month in advance for my new car. They remembered me from a month ago and was able to get me the same vehicle I originally looked at. They listened to what I had to say and found me my perfect vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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