Parkway Chrysler Dodge Jeep RAM

3.5 out of 5 3.5

Reviews

3.5 out of 5 3.5
33 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 18, 2019

    I have nothing but good things to say about the salesman i worked with at Parkway - Patrick Moseley. Earlier this week my 2019 Dodge Ram was totaled after... only having it for one month. I wanted the same exact vehicle i previously had and Patrick Moseley was able to make that happen as other dealerships were not successful. Not only was he successful in finding the vehicle i wanted but he also was able to get it for a much cheaper price. Within 24 hours, i was at Patrick's desk signed the papers for my new lease. He made my experience at Parkway wonderful and stress free. I definitely will be back to see him when my lease is up in two months!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 9, 2019

    I need to wait 3 months to get a radio put in my truck that has my navigation system a system that I've been paying for that I bought with the truck, they... won't even cover programming a key fob a $57 charge to satisfy me and to keep me as a customer the last time I had the truck in there when I pulled it out I notice there was a new scratch on the side of the truck and that's the guy pointed out now a little dent it wasn't there when the truck went in it was my fault for not noticing it for a couple of days but I figured because I had the warranty for one year on the truck that they would cover it they're not covering that either these people do not want to keep me as a customer I bought a $52,000 truck from them and that's all they're going to ever get from me this is a horrible experience for me. and don't even get me started on the rental car process let me just put it this way I ended up taking a lift home

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 2, 2013

    I have nothing but good things to say about Parkway. I bought my car from Suzie DiCerbo last year. She was very friendly, knowledgable and had a great... sense of humor. Since then, any time I bring my vehicle in for service (oil changes, maintenance, etc.), the representatives that work in the service area are as friendly and courteous too...from the person that checks the tire tread depth, to the tech that logs in the work order to the cashier...no complaints. Plus, they have a very comfortable area to relax in while you wait. I have at least 4 other dealers in my area...I choose Parkway. I won't go to another dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 22, 2019

    We recently leased another new Ram 1500 this is our 7th vehicle with Parkway. Mr. Apollo Nimo and his sales team: Shawn, Farah, and Dani (showed us how... to use all the vehicle features/tech guy) they are all very professional, patient, and kind in getting you the best possible vehicle for your needs. The turn around time is just incredible. You can try to shop it around, but you will not find a better deal. The service department has also helped us out a lot over the years, and we were provided new car loaners whenever there were any issues that took longer than a day/overnight. That is a huge incentive to take your vehicles there for service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 2, 2018

    Extremely pleased with the courtesy and professionalism of all staff at this dealership. The service was expeditious and thorough and I was completely... surprised how quickly I was attended to, even though there were several other customers there during my visit.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 23, 2018

    Had to take my car and twice for the same problem. They never fixed it the first time. They mentioned that they fix the recalls but didn't notice that... my light indicator had gone on for another problem. Don't even think they took a look at it the first time. Had to take 2 days off of work for something they could have fixed in one day

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 24, 2018

    I try to support American car companies, but Chrysler just isn't worth it. My car was in the shop 6 times within the first year of having it. Compiled... with consistently poor customer service I will never buy or lease another Chrysler product.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 27, 2018

    Rachel in sales and Russ in the finance dept.good people great job would highly recommend and would buy a vehicle from them in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 2, 2018

    Just want to thank Dave Kosanke and Tony for working with me to find and fix a very annoying chirp/squeak I had in my 2016 Chrysler 300 coming from the... back seat area. They both really went out of their way to get this resolved and to be sure I was satisfied with the job. I couldn't be happier with the results!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 10, 2017

    This dealer gave me a great deal! It was a very good experience and I recommend this dealer to everyone!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews