After shopping at several local dealerships, we luckily found European Cars of Williamsburg. Their no-pressure, friendly, and professional manners combine to make a truly stress-free car-buying experience. Can't say enough good things about everyone we encountered! If you're lucky, you'll get to meet Gonzo!
Very pleasent car buyimg experience
This was the most stress free car buy experience of my 60 years of car buying. It was pressure free and Saki and I enjoyed sharing thoughts about various vehicle we have owned.
Saki and Helen make a great team at European Cars of Williamsburg. They had just the car I was looking for, a 2004 Porsche 911 4S. I traveled nearly 300 hundred miles to buy the car from them so I was a little apprehensive, but Saki was thorough in disclosing all that he knew about the car, good and bad. He detailed the history before and after he received the car. They both were responsive and I found the location clean, organized, and a professional experience you might find with a franchise, but with a very warm and family friendly atmosphere. They found the battery drain was low so replaced it immediately no questions asked. After the transaction Saki walked me through the entire car with tips unique to the Porsche brand. I've now owned my Porsche for six months and the car has been a joy to drive and performed as advertised. I would recommend this company and would certainly buy from them again.
best dealership in williamsburg
I cannot say enough good things about this dealership. From start to finish we were treated like family. The attention to detail was awesome. At the time of purchase everything was quick an flawless- no hard sell for different insurance options that most dealerships use to close the deal. We will always get our cars from here on in. The family (and Gonzo,the dog), are superior people.
I took my 17 year old BMW convertible to Gus on occasions when emergencies arose; otherwise I took it to the dealership. This time was different. I was frustrated with the service I recently received at the BMW dealership due to their lack of attention to detail. I dropped in to have Gus check it out and the issues were quickly diagnosed and repaired to my complete satisfaction. But that's not all. While there I noticed a convertible in the showroom that would be a very nice replacement for my beloved 17 year old one. A few days later I dropped in to take a closer look at it. Helen, Saki et al treated my like gold---no sales pressure, all questions answered, provided everything I needed to make a decision---and great holiday cookies to boot. I purchased that car; a well-prepared one I will enjoy for years to come. Helen and Saki made the buying process a total pleasure with everything taken care of with minimal effort on my part. And yes, they are now my first choice for services well. They are the best!
Needed New Spare Tire
I have a BMW and had a flat tire while on vacation in Williamsburg. I went to European Cars to get a new tire. Chris was amazing. He didn't have my tire size but he checked the air pressure in the tires and then called OTHER TIRE BUSINESSES in the area to find my tire size. No one had it and I had to settle for my full-size spare but he went above and beyond trying to get me a new tire! I come to Williamsburg every year and will come back to him if I ever have car trouble while here
Cheryl's red VW Beetle Convertible
Helen and Saki went out of their way to find this VW for Cheryl. They made several trips to distant locations and on one trip, after Saki checked the car out, he was not pleased and say no - how many "regular dealers" would do that?? They finally found one in PA and actually went to the car, drove it, and approved it. We had one minor glitch and they corrected that right away. We are extremely pleased with European Cars of Williamsburg and will only deal with them in the future - period!! They are the best "personal dealership" in Williamsburg, notice I used the word "personal". Thank you.
I totally trust ECW
I've been a customer since Gus and his family opened the facility. The place is spotless and they have a great team of mechanics. I totally trust them for honest repairs and for purchasing a quality pre-owned vehicle. I've bought two from them and was totally enamored with both the cars and the expertise and personal attention. I wouldn't consider taken either of my cars to anyone else. They are the best!
Thank you, Andrew! We always are there to help and value our relationships with our customers. It's always a pleasure!
On my way from Fairfax, Va to OBX when my car BMW X5 overheated. I called a BMW dealer in Va. Beach (who wasn't helpful, told me that MAYBE they could look at my car the next day). I stumbled onto European Cars of Williamsburg and stopped in as they were closing. I was told to come in at 8:00 the next morning--I did and they took me first thing, replaced my water pump and I was on my way. Gus and his crew were terrific--I wish they were close to my home!
Thank you, Gary! We know it's super stressful when a problem arises while traveling, so we were glad to help. Stop and visit some other time whenever you're passing by!
Easy access, easy to deal with; what's not to like
ECW had serviced my 325i for years; they'd provided good counsel, solid, responsible and affordable service all along. Approaching 250Kmiles, it was time to replace the car. They had a very clean looking 128i on the lot with low miles. Tried it, liked it, thought about it, bought it at a fair price, have been satisfied ever seen; I have driven it approximately 5000 miles with no issue whatsoever. Kudos to the hole team starting with Gus the owner who clearly set the standards from the top, the service and sales teams who are friendly, knowledgeable and willing to go out of their way to deliver. Definitely planning to return.
Thank you, JF! We appreciate the kind words and hope you have been enjoying the 128i- it was a great car!