Subaru of Portland

I had limited time to look at and purchase a car. Spencer Drew came in early on a Saturday to show me the car I was interested in and helped me expedite... the process so I could make it to work on time. Great customer service. Highly recommended.

Went to look at a used Audi and Leo very very helpful and not pushy at all. The delalership was difficult to find where to go but overall it was a good... experience

Wentworth Chevrolet approved and sold us a car in December 2017. The bank approved the loan after talking with us and references. On January 19, 2018... they called and said the bank had lost our contract and we needed to sign a new one. So we did with our first payment being Feb. 19th after the bank once again spoke with us and references. DMV sent us our registration showing it was registeted to us. On Feb. 7th. Wentworth calls and says they need the car back cause we were no longer approved. We informed Wentworth of Justin's surgery and that we would try and return it on Saturday but no guarantees. They asked to be kept informed. On Monday Feb. 12th Wentworth asked if we could have the car to them within 48 hours. At 3pm we told them they would have the car Wednesday before 3pm. At 6pm Wentworth towed the car from the parking garage at OHSU saying they were "repo-ing" the vehicle. .... How can it be repoed if we never missed a payment? but more importantly they knew Justin's medical issues and chose to disrespect the honor of customer service for a car. After talking with an attorney this is common with a dealership that does not carry their own loans. Dick Hannah approved and sold us our new car on Tuesday Feb. 14th at 7:15pm. They made this happen in two days and people came in on there days off to make it happen. They even picked us up at the Hospital when Justin was discharged and took us to the car in Vancouver. Thank You Dick Hannah for showing true customer service with true honor.

Bought and replaced four new tires, no other servicing.

My service experience was excellent. It was easy to make an appt., drop off, and pick up my car. The work was done quickly, and met my expectations.

Best new auto purchase experience ever. No pressure, extremely helpful and respectful of our time. Saleperson (Trevor) knowledgeable and courteous.

I shopped around and found a 2009 Chevy Traverse (50,000) miles and traded in my near perfect Subaru Tribeca. (They actually charged me to replace my headlamp... before the trade.) The process took 4 hours with a lot of ???upper management??? back and forth. I am a single girl so that process was totally awkward. They highly pushed the full service warrantee for $7k which I declined. When I asked for the CarFax they said they would email it. They did and it was a corrupted file. 4 mos later I find receipts that the car was in a wreck. At 55,000 I had to replace the transmission. Now at 80,000 the mechanic says my entire front end needs to be replaced because the car had been wrecked. What a nightmare. Completely not truthful.

I am in the market to purchase a Artic Blue Chevy Bolt EV. I had called ahead of time to different dealerships to see who had the Artic blue color I wanted.... I found a competitor dealership that had a black one for the price I was willing to pay. When I called Wentworth Chevrolet Portland, I spoke with a sales representative named Belle Green who informed me they do have the Artic Blue color I wanted. Before I went to Wentworth dealership, I sent her a competitor's website that I was willing to pay. When I arrived at Wentworth, I met Belle Green and we went on a test drive together. After the drive, we sat down at her desk to discuss the numbers. At this point, Belle told me that the other color Chevy Bolt from the competitor's website had a less option (NO DC Quick Charge) and theirs would be an additional $750 for their Artic Blue Bolt with the DC Quick charge option. The dealership agreed to match the competitor's price and adding the additional $750 option. At this time it was 15 minutes after their closing time and we weren't sure if we wanted to pay an additional $750. So we decided to continue the sale another day. When I went home that night, I compared the two cars and looked at the competitor's inventory website and discovered that they were identical cars with the same DC Quick charge option except for the car's color difference. By the way, the color of black and artic blue has the same MSRP. I was not sure if Belle had made an honest mistake, misread and misinformed us or this was a sales tactic/ploy. After receiving a call from Belle Green later, they agreed to match the competitors price side-by-side once more. She made a PROMISE/VERBAL CONTRACT to match the price listed at the competitor's listing. After the agreement, I informed Belle that she was incorrect about the competitor's car options not having the DC Quick charge. However, when she was aware that I discovered that the cars are identical except for the color, she retracted her PROMISE matching the competitor's car side-by-side and told us to purchase from the competitor's dealership. Based on this deceiving experience, I would never purchase a car from Wentworth Chevrolet Portland, Oregon especially from Belle Greene and would never recommend others to purchase from this dealership. First, she tried to mislead me about the car options or she might have misread it, but in the end they did not honor their promise to match the competitor's price.

Went to the dealership yesterday to test drive the 2018 WRX and 2018 STI. I had made up my mind that I wanted to purchase one or the other but wanted to... test drive them to decide which one. Well, I found out that the dealership doesn't allow customers to test drive the WRX or STI. Make sure you know which one you want before coming to the dealership.

After a less than impressive experience at another dealership we received a response to an internet inquiry from Wentworth Subaru. We visited that same... day and bought our new Outback. Could not be happier. Little pressure and solid information made are experience a pleasure. We have had one experience with their service department and have positive comments. Thank you to Wentworth Subaru.