Reviews
Write a reviewBest dealership experience I've had in...
I've been buying cars for 19+ years and this was the best dealership experience I've ever had. In total, I've bought approximately 15 cars in that time period so that shows you how many dealerships I've been to. So what is the reason why I liked my experience here so much? Well, it's because I felt like they were real people and not con artists. They actually to talk to me like a human being. They were upfront and honest with me (to the best of my knowledge). They gave me extra parts for the car that I bought and even through and two T-shirts. It seems to be a family owned and run the right way. I spoke to the owner who is very friendly and kind for way longer than I needed to. I had already bought the car and yet I hung around to chit chat about cars with him. It was a good time. There was some very minor haggling on the price of the vehicle I purchased as well as my trade-in but it was way better than what I've experienced in the past . If they were actually closer to where I live I would gladly go back for all of my future car purchases. I still may do that anyway despite being over 120 miles away .
Best dealership experience I've had in...
I've been buying cars for 19+ years and this was the best dealership experience I've ever had. In total, I've bought approximately 15 cars in that time period so that shows you how many dealerships I've been to. So what is the reason why I liked my experience here so much? Well, it's because I felt like they were real people and not con artists. They actually to talk to me like a human being. They were upfront and honest with me (to the best of my knowledge). They gave me extra parts for the car that I bought and even through and two T-shirts. It seems to be a family owned and run the right way. I spoke to the owner who is very friendly and kind for way longer than I needed to. I had already bought the car and yet I hung around to chit chat about cars with him. It was a good time. There was some very minor haggling on the price of the vehicle I purchased as well as my trade-in but it was way better than what I've experienced in the past . If they were actually closer to where I live I would gladly go back for all of my future car purchases. I still may do that anyway despite being over 120 miles away .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
do not go here
They sell u a car and two days later some thing goes wrong with it they won't even try to make it half way right my first and for sure the last experience here
do not go here
They sell u a car and two days later some thing goes wrong with it they won't even try to make it half way right my first and for sure the last experience here
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We will gladly look at the problem. Unless you bought a vehicle that was AS IS, we try to work something out with everyone!
AWESOME FOLKS!
Not only did my son get a great truck, at a great price the friendship that was made while sitting there will always be remembered! AWESOME FOLKS!
AWESOME FOLKS!
Not only did my son get a great truck, at a great price the friendship that was made while sitting there will always be remembered! AWESOME FOLKS!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for everything! Great getting to know you and being of service!!
We Love it!
Automall of Effingham We love the truck!! Thanks, again! Jessica F.
We Love it!
Automall of Effingham We love the truck!! Thanks, again! Jessica F.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great people to work with!! Thanks Jessica!!
Wonder women
Huge inventory so many vehicles it was hard to choose, Shannon and James are great, only draw back is they have so many customers they could use one or two more sales reps
Wonder women
Huge inventory so many vehicles it was hard to choose, Shannon and James are great, only draw back is they have so many customers they could use one or two more sales reps
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We will always make time for all of our customers!! :) Thanks!
Great customer service!
I was contacted the very next morning after inquiring about a 2008 Sante Fe. The saleslady was very nice and very informed. The only reason I didn't purchase the car was that the interior was a light grey and we are a country family and make lots of dirt so I was looking for darker upholstery or leather. She is keeping an eye out for what I want and will be in touch if she finds anything. Great place!!
Great customer service!
I was contacted the very next morning after inquiring about a 2008 Sante Fe. The saleslady was very nice and very informed. The only reason I didn't purchase the car was that the interior was a light grey and we are a country family and make lots of dirt so I was looking for darker upholstery or leather. She is keeping an eye out for what I want and will be in touch if she finds anything. Great place!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks so much for coming in to The Automall of Effingham!
Great buy
They have quality vehicles at great prices! I will defintely keep them in mind for my next truck/car and I will be telling many people about them!!
Great buy
They have quality vehicles at great prices! I will defintely keep them in mind for my next truck/car and I will be telling many people about them!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking your time to give us a review. We appreciate you and your business. We look toward to helping you in the future.
Loved this dealer!
One of the best dealers I have been to. The dealership facilities made you feel like you were right at home. The sales staff was great to work with. I will be telling all of my friends and family about The Automall of Effingham.
Loved this dealer!
One of the best dealers I have been to. The dealership facilities made you feel like you were right at home. The sales staff was great to work with. I will be telling all of my friends and family about The Automall of Effingham.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Dan for taking time to fill out this review. We look forward to serving you in the future.