The Automall of Effingham

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(8 reviews)
Visit The Automall of Effingham
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–5:00pm
Tuesday 9:00am–5:00pm
Wednesday 9:00am–5:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–3:00pm
Sunday Closed

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(888) 612-2670 (888) 612-2670

Inventory

See all 74 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2022.
CONTACT JAMES OSBORN OR SHANNON WEDIG for your sales needs-The Automall of Effingham is Your PREMIER used car dealer in downstate Illinois with over 100+ vehicles to choose from and a 90 day 4500 miles limited warranty FREE on most vehicles inquire for details !
Where Dreams Come True

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(8 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Best dealership experience I've had in...

I've been buying cars for 19+ years and this was the best dealership experience I've ever had. In total, I've bought approximately 15 cars in that time period so that shows you how many dealerships I've been to. So what is the reason why I liked my experience here so much? Well, it's because I felt like they were real people and not con artists. They actually to talk to me like a human being. They were upfront and honest with me (to the best of my knowledge). They gave me extra parts for the car that I bought and even through and two T-shirts. It seems to be a family owned and run the right way. I spoke to the owner who is very friendly and kind for way longer than I needed to. I had already bought the car and yet I hung around to chit chat about cars with him. It was a good time. There was some very minor haggling on the price of the vehicle I purchased as well as my trade-in but it was way better than what I've experienced in the past . If they were actually closer to where I live I would gladly go back for all of my future car purchases. I still may do that anyway despite being over 120 miles away .

5.0

Best dealership experience I've had in...

I've been buying cars for 19+ years and this was the best dealership experience I've ever had. In total, I've bought approximately 15 cars in that time period so that shows you how many dealerships I've been to. So what is the reason why I liked my experience here so much? Well, it's because I felt like they were real people and not con artists. They actually to talk to me like a human being. They were upfront and honest with me (to the best of my knowledge). They gave me extra parts for the car that I bought and even through and two T-shirts. It seems to be a family owned and run the right way. I spoke to the owner who is very friendly and kind for way longer than I needed to. I had already bought the car and yet I hung around to chit chat about cars with him. It was a good time. There was some very minor haggling on the price of the vehicle I purchased as well as my trade-in but it was way better than what I've experienced in the past . If they were actually closer to where I live I would gladly go back for all of my future car purchases. I still may do that anyway despite being over 120 miles away .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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1.0

do not go here

They sell u a car and two days later some thing goes wrong with it they won't even try to make it half way right my first and for sure the last experience here

1.0

do not go here

They sell u a car and two days later some thing goes wrong with it they won't even try to make it half way right my first and for sure the last experience here

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
Dealer response

We will gladly look at the problem. Unless you bought a vehicle that was AS IS, we try to work something out with everyone!

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5.0

AWESOME FOLKS!

Not only did my son get a great truck, at a great price the friendship that was made while sitting there will always be remembered! AWESOME FOLKS!

5.0

AWESOME FOLKS!

Not only did my son get a great truck, at a great price the friendship that was made while sitting there will always be remembered! AWESOME FOLKS!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thanks for everything! Great getting to know you and being of service!!

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5.0

We Love it!

Automall of Effingham We love the truck!! Thanks, again! Jessica F.

5.0

We Love it!

Automall of Effingham We love the truck!! Thanks, again! Jessica F.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Great people to work with!! Thanks Jessica!!

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5.0

Wonder women

Huge inventory so many vehicles it was hard to choose, Shannon and James are great, only draw back is they have so many customers they could use one or two more sales reps

5.0

Wonder women

Huge inventory so many vehicles it was hard to choose, Shannon and James are great, only draw back is they have so many customers they could use one or two more sales reps

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

We will always make time for all of our customers!! :) Thanks!

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5.0

Great customer service!

I was contacted the very next morning after inquiring about a 2008 Sante Fe. The saleslady was very nice and very informed. The only reason I didn't purchase the car was that the interior was a light grey and we are a country family and make lots of dirt so I was looking for darker upholstery or leather. She is keeping an eye out for what I want and will be in touch if she finds anything. Great place!!

5.0

Great customer service!

I was contacted the very next morning after inquiring about a 2008 Sante Fe. The saleslady was very nice and very informed. The only reason I didn't purchase the car was that the interior was a light grey and we are a country family and make lots of dirt so I was looking for darker upholstery or leather. She is keeping an eye out for what I want and will be in touch if she finds anything. Great place!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thanks so much for coming in to The Automall of Effingham!

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5.0

Great buy

They have quality vehicles at great prices! I will defintely keep them in mind for my next truck/car and I will be telling many people about them!!

5.0

Great buy

They have quality vehicles at great prices! I will defintely keep them in mind for my next truck/car and I will be telling many people about them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking your time to give us a review. We appreciate you and your business. We look toward to helping you in the future.

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5.0

Loved this dealer!

One of the best dealers I have been to. The dealership facilities made you feel like you were right at home. The sales staff was great to work with. I will be telling all of my friends and family about The Automall of Effingham.

5.0

Loved this dealer!

One of the best dealers I have been to. The dealership facilities made you feel like you were right at home. The sales staff was great to work with. I will be telling all of my friends and family about The Automall of Effingham.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Dan for taking time to fill out this review. We look forward to serving you in the future.

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