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Reviews

Average Ratings

4.8
194 lifetime reviews.
  • Mr.J.Smiley

    Awesome!!! Salesperson the best excellente!!! Give that gentleman a raise!


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    Awesome!!! Salesperson the best excellente!!! Give that gentleman a raise!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • New Car!

    I was at Liberty Ford just to get my old car serviced which is always a pleasure when I decided to inquiry about a new car. Jovan Smiley did every...


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    I was at Liberty Ford just to get my old car serviced which is always a pleasure when I decided to inquiry about a new car. Jovan Smiley did everything within his power to get my comfortably rolling in a new car! I am so happy with my decision! I truly appreciate his help!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Very satisfied customer

    My experience with Ford wonderful it always has been. I walk in to get a repair on the current car that I had walked out with the car I've been wa...


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    My experience with Ford wonderful it always has been. I walk in to get a repair on the current car that I had walked out with the car I've been wanting for the last 2 years. I owe all of that to jovan smiley and his coworker Nick they were both wonderful very polite and very very good at what they do.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best experience!

    Saleman followed up quickly with our online inquiry. We came in the next day to see the car and ended up buying it. Salesman was super easy to wor...

    Dealer Response

    We appreciate your recommendation of our dealership, Kathryn! Thank you again for choosing Liberty Ford of Maple Heights, and we hope to see you a...


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    Saleman followed up quickly with our online inquiry. We came in the next day to see the car and ended up buying it. Salesman was super easy to work with. No games and very straightforward. The indoor showroom was really nice on the cold snowy day. They made us feel very comfortable and the sales process was easy. Finance manager was very nice and made the process very easy. In the past I have hated the car buying process. I will definitely come back to work with this team when we need another car. They are the best!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate your recommendation of our dealership, Kathryn! Thank you again for choosing Liberty Ford of Maple Heights, and we hope to see you again soon!


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  • Angela

    I was helped by Gary, and he was very helpful. He also gave very good information concerning my warranty that I was unaware of. He was great to w...

    Dealer Response

    Angela, your positive review means a lot to us and we?re happy we could help you! Thank you so much for choosing Liberty Ford of Maple Heights as ...


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    I was helped by Gary, and he was very helpful. He also gave very good information concerning my warranty that I was unaware of. He was great to work with!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Angela, your positive review means a lot to us and we?re happy we could help you! Thank you so much for choosing Liberty Ford of Maple Heights as your first choice for all your vehicle needs!


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  • Excellent customer service !!!!!!!!!!!!

    Excellent customer service !!!!!!!!!!!! Excellent customer service !!!!!!!!!!!!Excellent customer service !!!!!!!!!!!!

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Sirena! Safe travels!


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    Excellent customer service !!!!!!!!!!!! Excellent customer service !!!!!!!!!!!!Excellent customer service !!!!!!!!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Sirena! Safe travels!


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  • 2014 Dodge Grand Caravan

    I got a very nice van and everyone was very nice to me and worked hard to get me out as soon as possible.

    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Mark! We understand it is a big decision where you purchase your vehicle from and...


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    I got a very nice van and everyone was very nice to me and worked hard to get me out as soon as possible.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Mark! We understand it is a big decision where you purchase your vehicle from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!


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  • Derek

    It was good. Why do I need to write a review 50 characters or more. I just told you it was good. You should be happy that I'm taking my time to do...

    Dealer Response

    We really appreciate your feedback. Wishing you a great day until the next time we meet.


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    It was good. Why do I need to write a review 50 characters or more. I just told you it was good. You should be happy that I'm taking my time to do this period. Last time I will not.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback. Wishing you a great day until the next time we meet.


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  • Excellent

    They Got me in a vehicle In a Day & It Is a Way Better Car I've Ever Expected and Made it affordable For me.

    Dealer Response

    Tayvon, your positive review means a lot to us and we?re happy we could help you! We understand it is a big decision where you purchase your car f...


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    They Got me in a vehicle In a Day & It Is a Way Better Car I've Ever Expected and Made it affordable For me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tayvon, your positive review means a lot to us and we?re happy we could help you! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen. Thank you again for your business and we look forward to your next visit! Safe travels!


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  • Ms. Kern

    Aaron was very helpful and explained what I needed.


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    Aaron was very helpful and explained what I needed.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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