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Reviews

Average Ratings

4.7
Average based on 189 reviews
  • Outstanding service

    as always the Service Dept. was outstanding in the service provided

    Dealer Response

    We really appreciate your feedback! At Liberty Ford of Maple Heights, we value our customers and we look forward to seeing you on your next visit....


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    as always the Service Dept. was outstanding in the service provided

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! At Liberty Ford of Maple Heights, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Excellent customer service !!!!!!!!!!!!

    Excellent customer service !!!!!!!!!!!! Excellent customer service !!!!!!!!!!!!Excellent customer service !!!!!!!!!!!!

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Sirena! Safe travels!


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    Excellent customer service !!!!!!!!!!!! Excellent customer service !!!!!!!!!!!!Excellent customer service !!!!!!!!!!!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Sirena! Safe travels!


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  • 2014 Dodge Grand Caravan

    I got a very nice van and everyone was very nice to me and worked hard to get me out as soon as possible.

    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Mark! We understand it is a big decision where you purchase your vehicle from and...


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    I got a very nice van and everyone was very nice to me and worked hard to get me out as soon as possible.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Mark! We understand it is a big decision where you purchase your vehicle from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!


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  • Derek

    It was good. Why do I need to write a review 50 characters or more. I just told you it was good. You should be happy that I'm taking my time to do...

    Dealer Response

    We really appreciate your feedback. Wishing you a great day until the next time we meet.


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    It was good. Why do I need to write a review 50 characters or more. I just told you it was good. You should be happy that I'm taking my time to do this period. Last time I will not.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback. Wishing you a great day until the next time we meet.


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  • Excellent

    They Got me in a vehicle In a Day & It Is a Way Better Car I've Ever Expected and Made it affordable For me.

    Dealer Response

    Tayvon, your positive review means a lot to us and we?re happy we could help you! We understand it is a big decision where you purchase your car f...


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    They Got me in a vehicle In a Day & It Is a Way Better Car I've Ever Expected and Made it affordable For me.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tayvon, your positive review means a lot to us and we?re happy we could help you! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen. Thank you again for your business and we look forward to your next visit! Safe travels!


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  • Ms. Kern

    Aaron was very helpful and explained what I needed.


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    Aaron was very helpful and explained what I needed.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Brian Hill

    My husband and I had an unfortunate experience at Liberty Ford in Parma Hts. Brian Hill stayed within our price range, very honest, and we would h...


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    My husband and I had an unfortunate experience at Liberty Ford in Parma Hts. Brian Hill stayed within our price range, very honest, and we would highly recommend him to our friends.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • #greatdude!

    i came in for a simple oil change . and left out with a new truck .#stillinshock......the way these guys worked together and made me feel totally ...


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    i came in for a simple oil change . and left out with a new truck .#stillinshock......the way these guys worked together and made me feel totally in control. was great i take my hat off to this guy steve fantastic job...kind courteous and understanding my situation great dude!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Customer service

    I bought my fusion 2 months ago and really like the vehicle. I had to bring it back due to wheels needing balanced. Certified car purchased so I a...

    Dealer Response

    Thank you for your review.


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    I bought my fusion 2 months ago and really like the vehicle. I had to bring it back due to wheels needing balanced. Certified car purchased so I assume that's why no charge. Last week I brought my daughter up to also buy a certified vehicle. I have to bring her car back to have a front plate mount installed. She also likes her car. LaVair and Arana were great to work with. My only issue would be I have 4 missing rocker panel clips on the driver side and I feel I should not have to pay $5.00 for missing clips being missed by certification inspection and 37k later. Todd Moffat

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review.


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  • 2015 Ford Focus

    Jovan Smiley was very knowledgeable and informative working hard to locate the vehicle I was interested in. All my questions were addressed in a p...


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    Jovan Smiley was very knowledgeable and informative working hard to locate the vehicle I was interested in. All my questions were addressed in a professional manner without any pressure. In addition, while the closing process was lengthy, the warranty review was complete presenting multiple options for vehicle service for the expected life of the car. I would purchase another vehicle in the future from Liberty Ford Maple Heightss. Thank you for making my first car purchase a little easier. Great job!

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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