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Reviews

Average Ratings

4.9
113 lifetime reviews. Includes reviews of Gerald Jones Mazda from DealerRater.com
  • My lease experience

    I recently leased a car from Gerald Jones ,My sales agent was Wade He showed me all I needed to know about the car, from front to back. and Eric w...

    Dealer Response

    Susan, Thank you for your kind words. We were happy to assist with the purchase of your new I-MiEV and we hope that you are enjoying the gas free ...


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    I recently leased a car from Gerald Jones ,My sales agent was Wade He showed me all I needed to know about the car, from front to back. and Eric went through the actual process of buying the carhelping me understand the process of leasing my car . I will be glad to tell all my friends and relatives about my experience. Thank you .Susan

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Susan, Thank you for your kind words. We were happy to assist with the purchase of your new I-MiEV and we hope that you are enjoying the gas free experience. We do appreciate your business and hope to be able to earn it once again!


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  • Barry C.

    I went in to Gerald Jones Mazda last week to have my 2010 Mazda CX-7 serviced as I always do and ended up buying a new CX-5. My fourth Mazda sin...

    Dealer Response

    Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that we were able to go above and beyond your ex...


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    I went in to Gerald Jones Mazda last week to have my 2010 Mazda CX-7 serviced as I always do and ended up buying a new CX-5. My fourth Mazda since 2009 that I have purchased from this dealership. The service staff and sales staff are exceptional. They truly care about their customers and will go above and beyond to satisfy and serve. I highly recommend this dealership and the Mazda automobile. True class professionals.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that we were able to go above and beyond your expectations. At Gerald Jones Mazda, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, The Gerald Jones Mazda Team (706) 862-1793


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  • Amazing Service
    March 22, 2017

    I have serviced my cars at several places over the years and I have to say this was by far the best experience I have had. Drew was very helpful a...

    Gerald Jones Mazda

    John, thank you for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very h...


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    I have serviced my cars at several places over the years and I have to say this was by far the best experience I have had. Drew was very helpful and really took the time to go over everything with me. I will defiantly come back and see Drew.

    Does recommend this dealer
    Came in for service or repair
    Gerald Jones Mazda

    John, thank you for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! If you have any questions about the work that was done please feel free to contact us. Best Regards, The Gerald Jones Mazda Team (706) 862-1793


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  • Justin Reese was amazing!
    March 19, 2017

    Justin Reese was the best car salesman I have ever met! He worked with us and made our experience with Mazda a pleasure! Thank you Justin!

    Gerald Jones Mazda

    Thank you so much for the great review of your experience at our dealership and especially with Justin. Anytime our customers let us know that the...


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    Justin Reese was the best car salesman I have ever met! He worked with us and made our experience with Mazda a pleasure! Thank you Justin!

    Does recommend this dealer
    Gerald Jones Mazda

    Thank you so much for the great review of your experience at our dealership and especially with Justin. Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best Regards, The Gerald Jones Mazda Team (706) 862-1793


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  • Best in Augusta!!
    January 8, 2017

    I had a very good experience with the purchase of a used vehicle. I felt my business was appreciated. Got a handshake and a thank you from GM Mr. ...


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    I had a very good experience with the purchase of a used vehicle. I felt my business was appreciated. Got a handshake and a thank you from GM Mr. Kittilson. Salesman "Ray" made the process easy and fast. My next car will also come from Gerald Jones.

    Does recommend this dealer

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  • Extremely Happy
    November 26, 2016

    Gerald Jones Mazda was the first dealership I visited in my quest to purchase a new vehicle, and after five other visits and test drives no one co...


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    Gerald Jones Mazda was the first dealership I visited in my quest to purchase a new vehicle, and after five other visits and test drives no one could come close to the knlowledge and customer focus displayed by Charlie Royal. He took me on an extended test drive at night, gave me information about the vehicle I didn't know after hours of research, and solidified my desire to purchase the new CX-5. Everything was low pressure and even the buying process was no haggle and stress free. I was extremely impressed by Charlie and Gerald Jones and wouldn't hesitate to recommend to family and friends.

    Does recommend this dealer

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  • Very Good Service

    Dan listened to my questions, provided recommendations, and the work performed was on target. i very much appreciated the complimentary car wash!


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    Dan listened to my questions, provided recommendations, and the work performed was on target. i very much appreciated the complimentary car wash!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great staff

    I was not kept waiting for my appointment, the staff were all friendly, the waiting area was comfortable and stocked with refreshments and magazi...


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    I was not kept waiting for my appointment, the staff were all friendly, the waiting area was comfortable and stocked with refreshments and magazines and I could watch any TV channel that I wanted to.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • First Experience

    This was my first dealership experience. I thought when you pulled up salesman would be rushing to you, but that wasn't the case. I did appreciate...


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    This was my first dealership experience. I thought when you pulled up salesman would be rushing to you, but that wasn't the case. I did appreciate the laid back environment.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Facility, Great Service, Great People

    The staff always seems to take care of me and my car. Everyone is so nice and they get my car in and out very quickly.


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    The staff always seems to take care of me and my car. Everyone is so nice and they get my car in and out very quickly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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