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Lebanon Auto Sales

Rectangle 48
Sales 9:00 AM - 7:00 PM

Lebanon Auto Sales Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2017

Reviews

4.8 out of 5 4.8
43 lifetime reviews. Includes reviews of Lebanon Auto Sales from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 16, 2018

    From the moment I started browsing the vehicles on their website, I knew that these were quality cars and trucks and I would be purchasing one of them.... I test drove the Fx4 first and was actually very surprised because it drives like a brand new truck. I also test drove an Expedition with more miles, and that also drove like new. I didnt feel obligated to buy anything or feel pressured at all and that is actually why I will probably buy another quality vehicle from here in the future. The people are friendly and will answer all of your questions without hesitation. They also have Carfax setup on their site as well, which is nice and I recommend checking out before any purchase. If you find a car or truck that you can't take your eyes off of, they will do everything they can to help you get behind the wheel. Thanks Again!!

    5.0 out of 5
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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bryan Morrow

    Manager

    (5.0) 8 reviews

  • 5.0 out of 5
    December 14, 2018

    After much time and energy spent on my car search, was happy and relieved to find a happy ending here at Lebanon Auto Sales. They have a huge selection... of NICE vehicles in great condition. All the staff from receptionist, service to sales were professional, kind, friendly and reliable. I found them good to their word. They went above and beyond to make my experience a good one. The only problem I had was choosing the vehicle which fit me best. Stop in...you won't be sorry you did.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay Grove

    Sales and Finance

    (4.7) 22 reviews

    Bryan Morrow

    Manager

    (5.0) 8 reviews

    Andy Miller

    Auto Technician

    (5.0) 8 reviews

    Iris Martinez

    Notary

    NOT RATED

  • 5.0 out of 5
    December 13, 2018

    Quite a change to have these folks sell a top quality vehicle at a good price, in a friendly atmosphere instead of an overdressed salesman who feels I???ve... wasted his time after I drove 2 hrs. In today???s world it???s nice to know that it???s still possible to get good service, attention, non-pressured attitude from a used car dealership that goes the extra mile and time for me. Did I fail to mention he???s local to me, I won???t hesitate to check these folks again when the need should arrive, it???s the 1st impression that is a lasting impression, our vehicle was clean and ready to go out the gate, prior to purchasing. Thanks Bryan & Lebanon Auto Sales

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank You!!! We love our customers!! Glad you had a awesome experience!!! We look forward to serving you in the future. Also, thanks for sharing with ...us, your previous poor experiences. It certainly reassures us, that we are on a quest, to be the BEST! Enjoy your new ride!! Safe travels!!!!


    Worked with:
    Bryan Morrow

    Manager

    (5.0) 8 reviews

  • 5.0 out of 5
    December 11, 2018

    Awesome people willing to do many things to satisfy a customer definitely highly recommend them for your car buying needs do quality work and ensure you... are happy!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay Grove

    Sales and Finance

    (4.7) 22 reviews

    Bryan Morrow

    Manager

    (5.0) 8 reviews

    Ken Ebersole

    GM/partner

    (5.0) 12 reviews

  • 5.0 out of 5
    December 3, 2018

    I was very please with the entire process and working with Bryan. I originally first saw the car online and contacted them through email. Our first few... conversation where completely through text and what actually taken seriously unlike most places. They worked with me through photos due to me living almost 2 hours away from the dealer we came to terms before me even leaving my house. I highly recommend both the dealership and Bryan as a sales rep. Great place to buy

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bryan Morrow

    Manager

    (5.0) 8 reviews

  • 5.0 out of 5
    November 30, 2018

    Bryan was great with us from start to finish. He knew what he doing and helped us to get a good deal! Everyone was very friendly and helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bryan Morrow

    Manager

    (5.0) 8 reviews

  • 5.0 out of 5
    November 5, 2018

    Bryan was great to work with, he was fast and efficient with processing/completing the paperwork. Answered questions in a timely manner. I would definitely... purchase/refer others to buy from here. Thank you Bryan for the excellent service!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It was my pleasure!!! You where very pro active in helping provide all information needed!! Enjoy your truck!! Thanks again, for the opportunity!!!


    Worked with:
    Bryan Morrow

    Manager

    (5.0) 8 reviews

  • 5.0 out of 5
    October 31, 2018

    Friendly and accommodating! No pressure or Hype at all. Enjoyed Dealing with Bryan, Such a great guy to deal with! I highly recommend Lebanon Auto Sales... :)

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bryan Morrow

    Manager

    (5.0) 8 reviews

  • 4.0 out of 5
    October 8, 2018

    This was our first time buying a car here and we would recommend it. Jay was easy to work with and worked with our schedule.

    4.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay Grove

    Sales and Finance

    (4.7) 22 reviews

  • 1.0 out of 5
    October 2, 2018

    Andy was great to work with, integrity, Honesty., apart from him that was it, like I said WATCH OUT ! Very Bad experience for me. Make sure anything you... get is in writing, and Do Not pay for car before it's done, any work agreed on! JP.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Yes as this customer has stated, you should always try to have all the work done on a vehicle before you pick it up. If said person is not happy, the...n we suggest to NOT take delivery of the vehicle. However, when a customer does agree that they are ok with something needed to be done, ALWAYS get it in writing. Here, we provide what¿¿¿s called a ¿¿¿We Owe¿¿¿ slip if there is something that is to be done after the sale and is not a safety concern and the customer leaves here with a completely safe, reliable vehicle. In this customer case, there was a very tiny burn in the bottom of his seat cushion on the driver¿¿¿s side. All other work was completed and BEFORE picking up this Subaru, we had called to let him know that it was going to take some time to locate this particularly hard-to-find heated cloth seat. Not too many cloth heated seats out there to begin with, and if I could attach files to this response, you could see that the vehicle was picked on up 8/10/2018 and that our tech completed the work on 9/28/2018 with two different invoices from two different vendors showing the time frame we had to deal with them getting them to us and that we absolutely tried. We had to order another seat because the first one was not heated, but was the right material. The second seat that we were lucky enough to track down was heated, but once it got here, it was the wrong fabric design. At every drop off of these seats, the customer was contacted and explained to the situation that we were running into. Our mechanic not only stripped these two seats to make one correct seat, he also came in an hour early to meet this person needs. We will always stand behind our work and apologize if this customer was not happy with our service, but some things are out of our control and we hope that the person reading this will see that we honestly tried our fastest and that we did not cut corners at any turn.


    Worked with:
    Jay Grove

    Sales and Finance

    (4.7) 22 reviews

    Andy Miller

    Auto Technician

    (5.0) 8 reviews

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