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This was our first time buying a car here and we would recommend it. Jay was easy to work with and worked with our schedule.
Andy was great to work with, integrity, Honesty., apart from him that was it, like I said WATCH OUT ! Very Bad experience for me. Make sure anything you... get is in writing, and Do Not pay for car before it's done, any work agreed on! JP.
Yes as this customer has stated, you should always try to have all the work done on a vehicle before you pick it up. If said person is not happy, the...n we suggest to NOT take delivery of the vehicle. However, when a customer does agree that they are ok with something needed to be done, ALWAYS get it in writing. Here, we provide what¿¿¿s called a ¿¿¿We Owe¿¿¿ slip if there is something that is to be done after the sale and is not a safety concern and the customer leaves here with a completely safe, reliable vehicle. In this customer case, there was a very tiny burn in the bottom of his seat cushion on the driver¿¿¿s side. All other work was completed and BEFORE picking up this Subaru, we had called to let him know that it was going to take some time to locate this particularly hard-to-find heated cloth seat. Not too many cloth heated seats out there to begin with, and if I could attach files to this response, you could see that the vehicle was picked on up 8/10/2018 and that our tech completed the work on 9/28/2018 with two different invoices from two different vendors showing the time frame we had to deal with them getting them to us and that we absolutely tried. We had to order another seat because the first one was not heated, but was the right material. The second seat that we were lucky enough to track down was heated, but once it got here, it was the wrong fabric design. At every drop off of these seats, the customer was contacted and explained to the situation that we were running into. Our mechanic not only stripped these two seats to make one correct seat, he also came in an hour early to meet this person needs. We will always stand behind our work and apologize if this customer was not happy with our service, but some things are out of our control and we hope that the person reading this will see that we honestly tried our fastest and that we did not cut corners at any turn.
Great local dealership! Very friendly staff and were very accommodating to my requests. I would highly recommend! Thanks again Jay and Ken! Love my new... tacoma!!
Very helpful staff and members, the gentleman that I worked with (Jay) was very helpful for a first time car buyer. Very real with you and most definitely... tries to make the best deal for you.( If you're going with financial aid)
Exceptional service started from the beginning from finding me the perfect car. Finding the perfect bank to finance me. Having the paperwork ready for... signatures in a timely fashion. Jay Grove explained everything and worked with me to get me what I wanted. I would highly recommend Lebanon Auto Sales to anyone.
I went to Lebanon auto sales looking for a used truck. I found one I loved and took it for a spin. The salesman was named Paul. Very nice, not pushy,... honest, and a nice sense of humor. They were very easy to work with and I just loved that they werent pushy at all in any aspect. All of my questions were answered and they worked with me well. I would for sure recommend Lebanon auto sales for your next vehicle purchase!
Went there looking to trade in my truck. Jay was the person I dealt with and he made the process very easy and hassle free. Would recommend this dealer... to anyone. Very pleased with the service I received.
I have to say I have been to plenty of dealers through the years and this one by far exceeded my expectations first by fixing thing I did not know about... ,always picking up the phone and answering my questions and concerns and did not low ball me on trade in.I was working with ken great guy and keep up the good work you earned a customer for life. Thanks Jeff g.
Great Jeep!!! Thank you to Jay for setting me up with this Wrangler!! Would recommend Lebanon Auto Sales to anyone looking for a good vehicle at a reasonable... price. Thanks again Jay!