Reviews

Average Ratings

4.8
328 lifetime reviews.
  • Walk In.

    No appointment got me in and out fairly quickly. Did what I asked and gave me recommendation.

    Dealer Response

    Dear Ledzepp, If you're referencing Led Zeppelin in your screen name, Great Choice! Thank you for servicing with us and for entrusting us with yo...


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    No appointment got me in and out fairly quickly. Did what I asked and gave me recommendation.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Dear Ledzepp, If you're referencing Led Zeppelin in your screen name, Great Choice! Thank you for servicing with us and for entrusting us with your vehicle's maintenance needs. Hopefully we'll see you the next time your vehicle wants to "Ramble On" over this way. Sincerely, Matthew Rogerson Internet Manager


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  • Service dept

    Very courteous and professional staff. Great waiting lounge


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    Very courteous and professional staff. Great waiting lounge

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great service

    Great customer service to get my oil changed and Jeff was very friendly and helpful with helping me figure out how to get something specifically c...


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    Great customer service to get my oil changed and Jeff was very friendly and helpful with helping me figure out how to get something specifically cleaned on my car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great team

    The team at Ferman Ford do a great job. Cameron is the best service advisor.


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    The team at Ferman Ford do a great job. Cameron is the best service advisor.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Recent Repairs

    Had our Explorer in for repair to the air bag sensor. Was pleased to find out that the repair was to the wiring harness "open" circuit and not th...


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    Had our Explorer in for repair to the air bag sensor. Was pleased to find out that the repair was to the wiring harness "open" circuit and not the sensor itself and that Ferman was covering it under warranty from the previous sensor replacement. Thanks for your honesty and integrity. And as usual, the Orange service team did a great job. Also, shout out to Brian with the courtesy shuttle!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Bought my 2017 at Ferman Ford!!

    We had a great car buying experience. I bought the vehicle I wanted at a price that was affordable. Sales team was great and very helpful. Undoubt...

    Dealer Response

    Dear Quinn, Thank you for the review about your car buying experience with our dealership. We appreciate hearing that we exceeded your expectatio...


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    We had a great car buying experience. I bought the vehicle I wanted at a price that was affordable. Sales team was great and very helpful. Undoubtedly the best auto buying experience I've had!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dear Quinn, Thank you for the review about your car buying experience with our dealership. We appreciate hearing that we exceeded your expectations. We hope that your new Ford brings you miles of driving satisfaction. Sincerely, Matthew Rogerson Internet Manager


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  • Repairs

    Good and fast service done on time. Always use Furman for car service.

    Dealer Response

    Dear Marvin, Thank you for servicing with us and for recommending us to others. We hope your Ford is running well and look forward to seeing you ...


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    Good and fast service done on time. Always use Furman for car service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Dear Marvin, Thank you for servicing with us and for recommending us to others. We hope your Ford is running well and look forward to seeing you when it's due for its next maintenance. Please let us know if there is anything we need to improve upon. Your satisfaction is our priority. Sincerely, Matthew Rogerson Internet Manager


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  • Great service

    Dennis & Talon were wonderful to work with. The truck is running great

    Dealer Response

    Dear Buzz, Thank you for the kind review and the kind words regarding Dennis and Talon. Thank you for allowing us to maintain your vehicle. We ho...


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    Dennis & Talon were wonderful to work with. The truck is running great

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Dear Buzz, Thank you for the kind review and the kind words regarding Dennis and Talon. Thank you for allowing us to maintain your vehicle. We hope it's running well for you and hopefully we'll see you when it needs its next maintenance. Sincerely, Matthew Rogerson Internet Manager


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  • Change the oil

    I like the attention that they give to the costumer, and the job they did to my car was very good Thank you.

    Dealer Response

    Dear Miguel, Thank you for servicing with us and taking the time to let us know how we did. We hope your vehicle is running well. Thank you for e...


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    I like the attention that they give to the costumer, and the job they did to my car was very good Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Dear Miguel, Thank you for servicing with us and taking the time to let us know how we did. We hope your vehicle is running well. Thank you for entrusting us with its maintenance needs. Sincerely, Matthew Rogerson Internet Manager


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  • Car recall

    The recall was completed Annoyed with this format that requires sa certain number of letters to be written before being accepted.


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    The recall was completed Annoyed with this format that requires sa certain number of letters to be written before being accepted.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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