Audi Plano

Emari went above and beyond with customer service and made buying the vehicle remotely a breeze. The vehicle arrived and was exactly as described. Overall it was a very smooth and easy transaction.

I recently had the pleasure of purchasing a car from Audi Plano, and I couldn't be happier with the outstanding service and support I received throughout the entire process. From the moment I walked into the dealership, I was greeted with warmth and professionalism. I would like to extend my gratitude to Adrian, Neil, and Danny, who were instrumental in making my car-buying experience truly exceptional. Their expertise, attention to detail, and dedication to customer satisfaction were evident every step of the way. Adrian, my sales consultant, was incredibly knowledgeable about the Audi lineup and took the time to understand my needs and preferences. He patiently guided me through the various options, explaining each feature in detail and helping me make an informed decision. Adrian's friendly and personable nature made the entire experience enjoyable, and he went above and beyond to ensure I found the perfect car. Neil, the General Manager, played a vital role in ensuring a smooth and seamless car-buying process. His professionalism and leadership were evident in every interaction. Neil went the extra mile to address any concerns I had and ensured that my experience at Audi Plano exceeded my expectations. His commitment to customer satisfaction is truly commendable. Danny, the Finance Manager, provided a comprehensive and transparent financial experience. He patiently explained the financing options, answered all my questions, and worked to secure a competitive rate for my loan. Danny's expertise and efficiency made the paperwork process quick and stress-free. He made sure that I understood all the details and terms, making me feel confident and well-informed. Together, Adrian, Neil, and Danny formed a remarkable team that exceeded my expectations in every way. Their commitment to delivering exceptional customer service, combined with their extensive knowledge and genuine passion for Audi vehicles, sets Audi Plano apart from other dealerships. I would highly recommend Audi Plano to anyone in search of a new car. The entire team demonstrated integrity, professionalism, and a genuine desire to ensure that I had the best possible car-buying experience. I am proud to be a part of the Audi family!

Gilbert is fantastic. Gets me in and takes care of everything I need done. Audi Plano is very good and I look forward to going back there.

Yomi was amazing!!! There was a time when i couldn’t find the car on the lot, because they have two great big lots full of cars! We searched them & he found MY CAR!!! I researched and done homework on many dealerships but this was the One for Me! Definitely recommend and full staff is helpful. The one downside i had was that it was a Saturday & it took quite a while but it was the most beneficial part bc they have in house financing to help you when certain banks are closed on this day! This my first car ever & I love Audi Plano. 🫶🏽 & my car is Beautiful btw!!!

I absolutely love this dealership. Each service gentlemen I work with provides above average service. The explanations and suggestions for car service and maintenance are never pushy and explained well. This is the best dealership in the DFW area

The sales manager was well versed on how to handle a difficult situation . Dealt with my requirements very well .. The sales rep was prompt and friendly

Yomi the salesman was the key to the whole experience Didn’t buy a car but great guy and would ask for him again Great facility

I am writing to express my utmost satisfaction and gratitude for the exceptional service I received during my recent visit at Audi Plano, Texas. I had the pleasure of working with Emari Henry, who went above and beyond to ensure that my car buying experience was smooth and enjoyable. From the moment I stepped into Audi Plano, Emari greeted me with a warm and friendly demeanor. He took the time to patiently answer all of my questions, addressing any concerns I had about the Audi S4. His extensive knowledge and expertise were evident, and he provided valuable insights that helped me make an informed decision. Emari's professionalism and genuine dedication to customer satisfaction were truly commendable. He listened attentively to my preferences and requirements, guiding me through the various options available. His patience and willingness to explore different features and packages were greatly appreciated. What impressed me the most was Emari's commitment to ensuring that I found the perfect car within my budget. He worked diligently to negotiate a fair price, making the buying process seamless and stress-free. Thanks to his efforts, I am now a proud owner of an Audi S4, fully equipped with all the packages I desired. Beyond the exceptional service provided by Emari, I must also commend the entire staff at Audi Plano for their professionalism and welcoming atmosphere. The dealership was clean, well-organized, and exuded a sense of luxury that perfectly complemented the Audi brand. In conclusion, my experience at Audi Plano exceeded my expectations in every aspect. Emari Henry's dedication, knowledge, and genuine care for his customers are a testament to the outstanding customer service provided at your dealership. I would highly recommend Audi Plano to anyone in search of a premium car-buying experience. Thank you once again to Emari Henry and the entire team at Audi Plano for making my car buying journey a memorable one.

Excellent customer service and communication. Worked with Ven in the Service department and will plan to do so in the future.

Michael Bush did an excellent job, excellent communication and very helpful. He takes the time to explain and follow up. Promised kept and represents Audi well.