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Reviews

Average Ratings

4.9
121 lifetime reviews.
  • Great service, friendly people,

    I recommend anyone going to lexusoflehighvalley. Great people, they treat me so good there.

    Dealer Response

    Thanks Shamar! We appreciate your kind words!


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    I recommend anyone going to lexusoflehighvalley. Great people, they treat me so good there.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks Shamar! We appreciate your kind words!


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  • The best of all car dealership experiences

    I was treated like a queen at Lexus of Lehigh Valley. The staff was friendly, helpful and very efficient. I was given a loaner for my repair ( a...

    Dealer Response

    Thanks DeeDee! We're glad you enjoyed your experience with us and we look forward to seeing you again!


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    I was treated like a queen at Lexus of Lehigh Valley. The staff was friendly, helpful and very efficient. I was given a loaner for my repair ( a 2017 Lexus) which was a pleasure to drive. I could not have asked for more with all the details they handled with professionalism and courtesy. I will definitely use them in the future.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks DeeDee! We're glad you enjoyed your experience with us and we look forward to seeing you again!


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  • Excellent experience shopping for a car!!

    It was a pleasure doing business at Lexus of Lehigh Valley! John Delloso, our sales consultant, was great!! There was no pressure, he was very...

    Dealer Response

    Thank you!! We're so glad you enjoyed your experience with John and we'll certainly share your kind words with him. Thanks again for choosing us!


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    It was a pleasure doing business at Lexus of Lehigh Valley! John Delloso, our sales consultant, was great!! There was no pressure, he was very polite, knew the product he was selling, patient with the questions we had and has excellent customer service skills!! John made our experience effortless. I would give John 10 stars!! He's an asset to your organization. Thank you! One more thing. When John was showing us around the building, I was impressed how clean everything was, right down to the service garages.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you!! We're so glad you enjoyed your experience with John and we'll certainly share your kind words with him. Thanks again for choosing us!


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  • Great service, would absolutely recommend!

    Drew and the entire staff was wonderful. This was the first time buying a car was an enjoyable experience. Highly recommend!

    Dealer Response

    Thanks Heidi! We're glad you enjoyed your experience with Drew and we look forward to seeing you again!


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    Drew and the entire staff was wonderful. This was the first time buying a car was an enjoyable experience. Highly recommend!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Heidi! We're glad you enjoyed your experience with Drew and we look forward to seeing you again!


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  • Great Customer Service at Lexus of Lehigh Valley

    I never thought I'd enjoy buying a car until I went to Lexus of Lehigh Valley. From the no haggle policy (the cars are already priced at what you ...

    Dealer Response

    Thank you Carol! We're glad you enjoyed your Lexus Plus experience with John and we'll certainly share your kind words with him. Thanks again for ...


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    I never thought I'd enjoy buying a car until I went to Lexus of Lehigh Valley. From the no haggle policy (the cars are already priced at what you pay), to a polite and courteous staff, it makes buying a car hassle free. It's obvious customer service is of upmost importance. Our salesman, John Delusso, was a good example of the dealership's policy of great customer care.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Carol! We're glad you enjoyed your Lexus Plus experience with John and we'll certainly share your kind words with him. Thanks again for choosing us!


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  • Nice people

    John was the best to deal with. Chris, his manager was very accommodating on making the deal happen.

    Dealer Response

    Thanks Jeff! We're glad you enjoyed your experience with John and Chris and we'll be sure to share your kind words with them. Thanks again for cho...


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    John was the best to deal with. Chris, his manager was very accommodating on making the deal happen.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Jeff! We're glad you enjoyed your experience with John and Chris and we'll be sure to share your kind words with them. Thanks again for choosing us!


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  • Great Service!!!

    My Husband And I Recently Purchased Our Second Lexus From Lexus Of Lehigh Valley. We Were Treated Fairly And Professionally. Our Salesman Mike Sc...

    Dealer Response

    Thank you so much! We're glad you enjoyed your experience with Mike and we appreciate your kind words - we'll certainly share them with him. Thank...


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    My Husband And I Recently Purchased Our Second Lexus From Lexus Of Lehigh Valley. We Were Treated Fairly And Professionally. Our Salesman Mike Schmoyer Was Always Happy To Talk To Us. We Are Very Picky Customers And Mike Was Very Understandable, He Went Above And Beyond Our Expectations. Was Nice Of Him To Give Us His Opinion Based On His Car Experience. We Really Appreciate His Hard Work And Dedication On Trying To Make Us Happy. Thanks Mike For Taking Care Of Us And For Being So Patient. Sincerely; Joe And Audrey

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much! We're glad you enjoyed your experience with Mike and we appreciate your kind words - we'll certainly share them with him. Thanks for choosing us once again!


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  • Painless buying process

    Preset pricing - no hassle, painless buying process. I will shop there again.

    Dealer Response

    Thank you for your kind words. We look forward to seeing you again, as well!


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    Preset pricing - no hassle, painless buying process. I will shop there again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words. We look forward to seeing you again, as well!


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  • Great experience, way beyond expectations

    John Delosso worked with me after my contacting Lexus of Lehigh Valley about a vehicle that I saw on Cars.com. I sent a lot of questions about t...

    Dealer Response

    Thanks Carl! We're so glad you enjoyed your experience with John and we'll certainly share your kind words with him!


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    John Delosso worked with me after my contacting Lexus of Lehigh Valley about a vehicle that I saw on Cars.com. I sent a lot of questions about the car to him via email. He was always quick to respond. We went to the dealership yesterday to look at the car. We were extremely satisfied with the professionalism of all involved. I am very impressed with the dealership and the way that they do business

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Carl! We're so glad you enjoyed your experience with John and we'll certainly share your kind words with him!


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  • Car buying made easy

    Jointly my wife and I have purchased 20+ cars in our life's. Our last two purchases have been from Lexus of Lehigh Valley. Quite simply this place...

    Dealer Response

    Thanks Rob! We're so glad you enjoyed your car buying experience(s) with us and we'll be sure to share your kind words with the entire team. Thank...


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    Jointly my wife and I have purchased 20+ cars in our life's. Our last two purchases have been from Lexus of Lehigh Valley. Quite simply this place is car buying made simple. Friendly and knowledgeable sales associates who are never pushy. Their price is their price, no back and forth. No other dealership in the area came close to their final number. We test drove and took delivery of our vehicle from our home. Their service department is professional and convenient. I will never buy a car from anywhere else.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Rob! We're so glad you enjoyed your car buying experience(s) with us and we'll be sure to share your kind words with the entire team. Thanks for choosing us once again!


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