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Reviews

Average Ratings

3.9
305 lifetime reviews. Includes reviews of Atlantic Audi from DealerRater.com
  • Great experience

    I went looking for a car with a list of things and a budget. They worked with me and got me into the perfect car at reasonable pricing. They took ...


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    I went looking for a car with a list of things and a budget. They worked with me and got me into the perfect car at reasonable pricing. They took care of all my questions and concerns and made sure I was covered. Great first time car buying experience. Cesar was amazing !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service, pleasant car buying experience
    March 26, 2017

    Leased my second Audi from Atlantic Audi this weekend. I returned to Atlantic for a reason. The sales team is professional and courteous. I did no...


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    Leased my second Audi from Atlantic Audi this weekend. I returned to Atlantic for a reason. The sales team is professional and courteous. I did not feel pressured at all. In fact, they worked hard to make a deal on a car that was within my budget. At delivery, Renee went over the car in detail to make sure everything was in place and that I understood how to use all the new features.

    Does recommend this dealer

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  • Informative respectful patient
    March 18, 2017

    the whole process was smooth and informative , the whole staff from sales , finance , delivery etc. . I would definitely recommend friends to purc...


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    the whole process was smooth and informative , the whole staff from sales , finance , delivery etc. . I would definitely recommend friends to purchase a vehicle there.

    Does recommend this dealer

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  • Terrible experience
    March 17, 2017

    My experience with the dealer was terrible. I found a car of my interest on dealers website for an advertised internet price. I called the dealer ...


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    My experience with the dealer was terrible. I found a car of my interest on dealers website for an advertised internet price. I called the dealer to verify the availability and price. I took a day off at work to go buy the car and went ahead to buy the car. I wanted to pay with cash but the dealer convinced me into financing. After checking my score the dealer came to me with monthly payments almost twice as it should be and a very high interest rate, he tries to convince me that this is the lowest I can get (just to add he offered 7.8% and I just got a loan for 2.08%)...When I tried to calculate how did he came up with monthly payments that high he told me that it is not possible to calculate. He insisted that the additional 100% more from the advertised price is just interest charges. I got confused and told the dealer to show me the purchase order and list all the prices and fees but he refused and said that he is not able to do it before I apply for the loan. It looked shady to me that he does not want to show me the fees and pushes me into getting into a blank deal. I told them that I am going to come with cash tomorrow and buy it for the advertised price. The next day I came to buy the car. At the entry the sales person asked if I am ready to close the deal - I said yes and I have the cash ready, he told me to wait. After waiting over an hour I asked someone if they are going to help me out. Over half an hour later the sales person came to me and said that the car is sold. I asked for a manager because the car was still in the lot and as I wrote before they were asking if I am ready to buy it. They told me that it was sold few hours ago. I felt hard done by the dealer and got out of there in a heartbeat, on the way to my car the finance manager called me and my spouse very rude word. The next day I got a phone call that they are following up if I am still interested in buying the car and it is still available, when I said yes and gave them my name they hung up. I got the same phone call the following day as well. This shows that they were lying that the car is sold. The car was still advertised. They wanted to rip me off for almost twice the car price and they refused to tell about all the fees, better, they were insisting that its just interest rate. The costumer service from my experience was terrible all the way. I never want to deal with that dealer again.

    Does not recommend this dealer

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  • New Q7

    We went shopping for a new Q7 to replace my wife 2015...Renee our sales person was incredible. We looked at a vehicle on the lot and then she got...


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    We went shopping for a new Q7 to replace my wife 2015...Renee our sales person was incredible. We looked at a vehicle on the lot and then she got us out for a test drive. The negotiation was quick and simple and they worked very hard to find the car my wife wanted, color, interior and options. Pick up was also good and Dominic the business manager took us through exactly what out lease would be. Great job by Tommy Cappolla and his entire staff

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Deceitful practices, dishonest employees.
    January 31, 2017

    On 01/14/17 I visited Atlantic Audi to purchase a pre-owned A4 that was listed and confirmed as available, but the time of my arrival, I was told ...


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    On 01/14/17 I visited Atlantic Audi to purchase a pre-owned A4 that was listed and confirmed as available, but the time of my arrival, I was told it was actually sold, it happens. I was presented with another option, 2014 A4, low mileage, took it for a test drive, I liked the car, price, etc. I shook hands with Richard Healy on the deal, left a deposit on the car and was congratulated on a new purchase. Few days go by, I notice a credit inquiry on my credit report by Atlantic Audi, YES I left my information with the dealership, however I was told nothing will be checked until I speak with Finance manager. I received no answers after multiple attempts to contact the dealership. On 01/17/17 I received a phone call from Richard Healy, who stated to me that the car I left a deposit on has been SOLD and he does not have any explanations as to what transpired or why or who checked my credit without my permission. SHADY PRACTICES, I know why this car was sold, Atlantic Audi found a poor soul with less than stellar credit report and took that person for a ride so they can nickel and dime unsuspected buyers. IF I BECOME A VICTIM OF IDENTITY THEFT, ATLANTIC AUDI WILL BE MY FIRST SUSPECT, DO NOT GO THERE IF YOU HAVE AN EXCELLENT CREDIT, GO TO A RESPECTABLE DEALER. THE WORST BUYING EXPERIENCE IN 20 YEARS. CROOKS AND LIARS. Filip G

    Does not recommend this dealer

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  • Fantastic

    A professional team led by Ross the General Sales Manager. Not a high pressure environment. They are truly concerned with the customer and the nee...


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    A professional team led by Ross the General Sales Manager. Not a high pressure environment. They are truly concerned with the customer and the needs of the customer. Pleasantly greeted and several appropriate questions were asked to determine my needs.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Excellent Dealer
    December 30, 2016

    Anna Jastrzebska was new to this business but she is very attentive, so is her manager Richard Healy. Very competitive pricing under the new mana...


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    Anna Jastrzebska was new to this business but she is very attentive, so is her manager Richard Healy. Very competitive pricing under the new management. I did 42 months of lease on my Audi Q7. Price can not be matched by other dealers.

    Does recommend this dealer

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  • Great Customer Service

    My sales rep was very pleasant. And the other staff I had to deal with were very helpful.


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    My sales rep was very pleasant. And the other staff I had to deal with were very helpful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • manipulation at best, beware of ractics

    Almost made me drive a 100 miles. Tricky empty promises of a deal, come to find out its was just a way to get me to come to the dealership and bu...


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    Almost made me drive a 100 miles. Tricky empty promises of a deal, come to find out its was just a way to get me to come to the dealership and but on their terms, will not recommend doing buisness with atlantic AUDI

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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