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Reviews

Average Ratings

4.7
Average based on 66 reviews.
  • Great place to buy a vehicle.

    What a great experience. Saw a van that I liked, emailed the store that night, went the next day and purchased the van. They took care of everythi...


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    What a great experience. Saw a van that I liked, emailed the store that night, went the next day and purchased the van. They took care of everything for me. Great inventory, great service but most importantly, great employees.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • excellent customer service!

    By far one of the best experiences at a used car dealership. Mike Severance was professional, patient and did not pressure me at any time. He also...


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    By far one of the best experiences at a used car dealership. Mike Severance was professional, patient and did not pressure me at any time. He also delivered on all the promises made regarding the used vehicle upgrades.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The Real Deal

    This was our second purchase from Mike Severance and team. This time we were in a rush as we needed to return our rental car and purchase a vehicl...


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    This was our second purchase from Mike Severance and team. This time we were in a rush as we needed to return our rental car and purchase a vehicle quickly. Test drove a vehicle and decided to purchase. Paperwork was drawn up and we went to our credit union. Returned an hour later and the vehicle was ready to go, with new front and rear rotors!! These guys are true professionals and I will always recommend that my friends and family take a look at the inventory at Michael's Auto Plaza.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Dependable Dodge Truck

    This is our 3rd vehicle from this dealership and my family and I will never go anywhere else. My most recent purchase was a Dodge truck for work, ...


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    This is our 3rd vehicle from this dealership and my family and I will never go anywhere else. My most recent purchase was a Dodge truck for work, there were some issues and Eugene and his team went out of their way to resolve all issues. My sales rep is Michael L. and he is a great person and will get you in a car that is reliable, stylish and affordable. This is our dealership for life.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Mike severance was great. No hassle

    Mike was great I text him on what I was looking for and if he can help we went back and forth for day then was told to come in because he got thin...


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    Mike was great I text him on what I was looking for and if he can help we went back and forth for day then was told to come in because he got things set sure enough I go in with my car and hour later I traded it in for a truck I didn't even expect to get very happy great place and Mike was a joy to deal with

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • john from waterford ny

    bought a 2007 nissan frontier off these gentleman. it had several gremlins, mike, eugene, pasha and the rest of the group bent over backwards to g...


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    bought a 2007 nissan frontier off these gentleman. it had several gremlins, mike, eugene, pasha and the rest of the group bent over backwards to get everything sorted out and working properly for me..i was expecting them to become frustrated with me and the truck when i brought it back to them. but they jumped on the problem eagerly to get them resolved.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Had a awesome experience buying a Ford.

    Sarah Trembly was my sales lady she was very knowledgeable about the vehicle i bought plus financing and warranty. Would recommend the dealership ...


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    Sarah Trembly was my sales lady she was very knowledgeable about the vehicle i bought plus financing and warranty. Would recommend the dealership to family and friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Exceptional customer service and no hassle!

    The entire staff at Michaels was friendly and helpful to say the very least. A special thank you to my sales associate Sarah Trembly, could not ha...


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    The entire staff at Michaels was friendly and helpful to say the very least. A special thank you to my sales associate Sarah Trembly, could not have asked for an easier experience as she was on top of my needs and understanding to my situation. I recommend anyone looking for a vehicle to shop here, you won't find this kind of service most other places...ask for SARAH TREMBLY!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ask for Josh!

    Professional. Friendly. Knowledgeable. Quickest process from start to finish.


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    Professional. Friendly. Knowledgeable. Quickest process from start to finish.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Best dealership ever

    Sara is incredible. While most dealerships turn me down, she took the time to help me and reassure me to not give up. The whole staff was so nice ...


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    Sara is incredible. While most dealerships turn me down, she took the time to help me and reassure me to not give up. The whole staff was so nice and helpful. My Dodge is beautiful!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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