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Reviews

Average Ratings

5.0
82 lifetime reviews.
  • Outstanding Experience

    I could not recommend a better place to shop for a vehicle. I found Chicago Cars Direct after looking at multiple dealerships, but didn't find wha...


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    I could not recommend a better place to shop for a vehicle. I found Chicago Cars Direct after looking at multiple dealerships, but didn't find what I was looking for until I stumbled on Chicago Cars Direct. There were no high-pressure sales people and the process was more efficient than I have seen elsewhere. If you are searching for an automobile, it would be in your best interests to look here first.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Luxury Car at a Reasonable Price

    I was in the middle of a tough car buying experience while waiting for my VW diesel buy back to be processed and had visited many dealerships in t...


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    I was in the middle of a tough car buying experience while waiting for my VW diesel buy back to be processed and had visited many dealerships in the Northwest Chicagoland Suburbs when i found a vehicle i was really interested in. I sent a message and received an email back within 45 minutes answering all questions i had. Within in a day or two that vehicle sold (due to me not being ready to buy) but i continued to frequent their site and stayed in contact with Tom and Mark. I arrived at their facility and immediately was offered a drink, asked what I was looking to see today. Mark and i built a great rapport almost immediately, there was zero talk of pricing or business, just talking about life. At the end of the day we did have to get down to pricing but that was painless and there was reasonable flexibility from both sides. Mark and the staff at Chicago Cars Direct helped me facilitate a car loan, and were able to process and place me in my new Audi Q5 3.0 S Line within an hour of starting the process. Their inventory is flawless, the pictures entered on this website are professionally done but do not do justice to their hand selected vehicles. The cars are detailed, white glove clean (for used cars that is amazing) and you are not walking around a cold parking lot looking at sticker prices. Chicago Cars Direct is not the normal dealership, they are not the sales people calling you everyday trying to get a sale, there was zero pressure and I really appreciated their human side. For what it is worth i would 100% suggest that you take a look at what they own and see if you can find your dream car at a reasonable price!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • WOW... Best Car Buying Experience Ever!

    I bought a 2006 Mustang GT from Chicago Cars Direct on Wed., January 11th, 2017 and it was the best car buying experience ever. I waited a week be...


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    I bought a 2006 Mustang GT from Chicago Cars Direct on Wed., January 11th, 2017 and it was the best car buying experience ever. I waited a week before leaving this review so I could give an honest review of my experience including after the sale. The dealership is anything but normal... no used car lot. They are located in an industrial park with a huge, comfortable lobby. All the vehicles are indoors in the warehouse area, out of the elements and cold. Mark Kanter was my salesperson and did everything he could to accommodate me and answer all my questions. I took the vehicle on an extended road test, including to my bank to get the cash to buy it. There was never any pressure to make the purchase and there were no pricing games or haggling, just an overall enjoyable car purchase. I will definately consider buying another car from them in the future and recommend them to my friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Exceptional service and great buying experience

    Just purchased a 2013 Infiniti G37xS from Chicago Cars Direct. It was the best car buying experience ever. The car was accurately represented on...


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    Just purchased a 2013 Infiniti G37xS from Chicago Cars Direct. It was the best car buying experience ever. The car was accurately represented on their website and Tom was fantastic to work with. The entire transaction was handled over the phone and e-mail. The delivery experience was also extremely easy. They picked me up at O'Hare airport and brought me to their showroom. The paperwork process only took a few minutes and I was out of there within an hour. During the deliver process I noted that one of the key fobs was missing. Tom called my local Infiniti and ordered the extra key fob at no extra charge. I just have to go to the dealership to get it programmed. Overall a great buying experience and I would highly recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best Car Buying Experience

    Just wanted to thank you again for the wonderful car buying experience. I received the Z4 Saturday evening and it's absolutely gorgeous - just as ...


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    Just wanted to thank you again for the wonderful car buying experience. I received the Z4 Saturday evening and it's absolutely gorgeous - just as you described and then some. You were great as well as the rest of the staff at Chicago Cars Direct ! I won't hesitate to recommend you to my friends and as the need arises doing business with you again.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • F150 FX4 Rodney

    The purchase of my vehicle was simple and easy. The staff that worked with me were professional and the whole process was consumed very little tim...


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    The purchase of my vehicle was simple and easy. The staff that worked with me were professional and the whole process was consumed very little time. I was pleased with this operation and will purchase from this dealer again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ron's Review

    I think all of the guys did a great job. The buying experience was fun...and the company delivered on all promises....would buy from them again!


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    I think all of the guys did a great job. The buying experience was fun...and the company delivered on all promises....would buy from them again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience!

    I worked with my son to help him buy his first car. He found his dream car in Chicago (we are in Portland, OR.). Working with Tom and Earl was a g...


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    I worked with my son to help him buy his first car. He found his dream car in Chicago (we are in Portland, OR.). Working with Tom and Earl was a great experience for us. They took a couple of neophyte car buyers who were worried about buying something sight unseen and made the process easy and as stress free as possible. They bent over backwards for my son who kept wanting more and more confirmation about the car. We received the car when they said we would, it was exactly as described and my son is delighted. I will give Chicago Cars Direct my highest recommendation.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Professional Dealership

    I purchased a 2012 Kia from this dealership, specifically dealt with Mr. Mark Kanter, who also happens to be one of the owners. This is the new ty...


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    I purchased a 2012 Kia from this dealership, specifically dealt with Mr. Mark Kanter, who also happens to be one of the owners. This is the new type dealer- more of a boutique that handles expressly clean cars with reasonable mileage. Mark made the sometimes confusing process simple, we were honest with each other and I would recommend him highly. The office is super comfortable, quiet, and no add-ons are thrust on you. Their detailing service worked hours on my Kia and it looked as new as possible when I picked it up. While it is beneficial to search for your car online, you still need the human touch, and they treated me respectfully.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • How Car Buying Should Be

    I had been looking for the "right" car for a few months and arrived at Chicago Cars Direct just as they opened on a Saturday and were treated more...


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    I had been looking for the "right" car for a few months and arrived at Chicago Cars Direct just as they opened on a Saturday and were treated more like a friend than a customer. In minutes we were test driving the vehicle and bought the car for the price posted on their website. We had found the right car, priced below the market with tons of factory warranty remaining. The offering and buying experience was totally open and friendly with zero pressure to "buy today". Right car, right price, easy transaction and genuinely good people including their prep guy who was very helpful as I took delivery. Thanks guys for creating a simple open buying process and will recommend you to our family and friends for future purchases.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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