Reviews

Average Ratings

4.3
97 lifetime reviews.
  • Customer Service above and beyond

    I drove 750 miles from Chicago to trade my 2005 Porsche 911 for a vintage air-cooled Porsche 993 . When I arrived the 1997 Porsche was parked outs...

    Dealer Response

    Thank you so much for posting this review!


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    I drove 750 miles from Chicago to trade my 2005 Porsche 911 for a vintage air-cooled Porsche 993 . When I arrived the 1997 Porsche was parked outside fully detailed, top down, and ready to go. The overall condition of the car was better than I expected making me feel like the 12 hour drive was worth it . My trade was quickly appraised and the value we agreed upon on-line was honored. Paperwork and title transfer was painless, the Business Manager even caught a $235 error and credited me for the amount. To break up the trip I was spending Saturday night with relatives who live a hour north of Hickory and planned to drive back to Chicago the early the following morning. After arriving at my Sister's I attempted to put the car's top up but it stopped short of the windshield header and wouldn't go all the way up or for that matter down. Faced with either driving back to Chicago with the top only 98% up or postponing my trip home until it was fixed, I elected to call the owner Cosmo for help. Without hesitation he dispatch Bryan one of his tech who drove an hour out of his way home on a Saturday night to fix the issue. I attempted to give Bryan a tip but he refused saying that the issue was brought on by the installation of a new convertible top. Great guys, only wish they were closer!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    9 people out of 9 found this review helpful. Did you?
    Dealer Response

    Thank you so much for posting this review!


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  • Great people!

    We have purchased 3 vehicles here in the past 2 years. Great people, great automobiles. They definitely care about their customers and the vehic...

    Dealer Response

    Thank you, Allie. I hope that you and your family are enjoying the Prius and Town and Country! Let us know when you're ready for your next Audi!...


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    We have purchased 3 vehicles here in the past 2 years. Great people, great automobiles. They definitely care about their customers and the vehicles they sell!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Allie. I hope that you and your family are enjoying the Prius and Town and Country! Let us know when you're ready for your next Audi! We know you miss your A3!


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  • porsche 911

    Buyers please beware of cosmo motors since personel are very dishonest and arrogant . Buying from them will be a life changing event . Found out c...


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    Buyers please beware of cosmo motors since personel are very dishonest and arrogant . Buying from them will be a life changing event . Found out car had fell off lift and damaged frame beyond repair after taking to Porsche dealer to find out why it was dog tracking .

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 10 found this review helpful. Did you?

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  • The best service and selection!

    Great place to buy a car, service, and/or repair, they do it all! They have amazing inventory! When you go there you are truly treated like fami...

    Dealer Response

    Thank you, Chad!


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    Great place to buy a car, service, and/or repair, they do it all! They have amazing inventory! When you go there you are truly treated like family, my personal salesman was Matt. No pressure to buy at all. Showed me several cars until I found the perfect one for me, thanks to Matt's hep. With financing I dealt with Chance and he made that a breeze. The owner and his wife both greeted me several times to make sure I was beyond satisfied. Never any pressure to buy from anyone! Everyone that works there is truly a professional, and care more about the customer, than they do about making a sale. They run the business a way a business should be run! I can't give them enough compliments, they are truly are several steps above the rest! The only issue I have is I can only give them 5 stars, as 5 stars is simply not enough for Cosmo Motors! Stop by, you will not be disappointed!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you, Chad!


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  • A decent place to do business

    I have bought and sold vehicles from Cosmo Motors. Having said that, if there is a pickier buyer out there, I'd love to make your acquaintance. I ...

    Dealer Response

    Thank you, George! We look forward to helping you out in the future!


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    I have bought and sold vehicles from Cosmo Motors. Having said that, if there is a pickier buyer out there, I'd love to make your acquaintance. I have dealt with Matt and Cosmo with deals in the Aston Martin, and Porsche range of cars. Anytime their business said they'd check, or perform a repair, it was done, period. Being no neophyte when it comes to car collecting I can assure the reader that if a business did not do what they'd say they'd do, I've no hesitancy or qualms about putting that comment into writing so others can gain information, so hard earned money is not wasted; this is how we learn where to shop, or more importantly, where not to. An educated buyer becomes proficient and therefore happy with the purchase. If you can't tell a water pump from an injector, take the car you're interested in for a Pre- Purchase Inspection or either put it up on the rack and have a trained mechanic to look it over. Isn't that worth a few bucks for peace of mind? If you feel adequately informed about a car, and know its issues, then look it over yourself. I simply cannot envisage Cosmo motors not wanting you to do this, if you're a serious buyer, of course unless all lifts are being used. It is a used car, for goodness sale! Don't think for one moment that some SELLER's don't try and pull the wool over a Dealer's eyes, because they will! The dealer will do all that is possible to sell a decent car, are they incentivized not to? OK, I'll climb off my soap box now, but I will say that Cosmo motors have always treated me right. If you don't see the exact car or truck that you want, then ask about them finding one for you. And no, I don't work for the dealership, nor am I related to anyone there. I do enjoy going down there and checking their inventory out periodically as I'm only an hour away, their vehicles are sometimes seldom seen, interesting high line cars inside and out the showroom. And that ladies and gentlemen, concludes my point of view.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you, George! We look forward to helping you out in the future!


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  • Best buying experience ever

    Looked for months for the right 911 turbo. I came across Cosmo Motors on multiple websites and recognized the name from seeing them on a car in N...

    Dealer Response

    Thank you, John! We're so glad to hear that your 911 is still putting a smile on your face! Let us know how we can help you out in the future!


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    Looked for months for the right 911 turbo. I came across Cosmo Motors on multiple websites and recognized the name from seeing them on a car in NASCAR. I checked out their inventory and couldn't believe the verity of hard to find cars they had. Including my dream 911 turbo. I contacted the dealership and got a quick response. Matt was on top of the process from the first min to the end. He sent me additional photos, video of the car, helped me with transportation to my beach house... everything. It was incredible. They have amazing pricing. I tried to negotiate but quickly realized that they aren't "that place" but their price on the car was already fair as it could have gotten. The financing was quickly arranged by Chance the finance/ general manager. He beat my credit unions rates and terms. Saved me a bunch of money. The car was shipped to my doorstep. When it arrived I still was a little nervous.. first time I've ever bought a $70k car without looking at it first. I'm not going to lie, I felt a little sceptical because everything was "too perfect". The car showed up, and not only was it as nice as they described it to be, it was even nicer! I couldn't believe how perfect this car was. It smelled brand new! There wasn't a chip or scratch, no paint work, no curb rash... nothing.. I drove the car over the weekend and took it to the dealer on Monday to get checked out "just in case" they said it was the cleanest 2008 turbo they have seen in a long time. I still felt like I was missing something. Things were way to easy, smooth and it was too good to be true. Well they weren't. It's been roughly a year, the car is still perfect, they sent me cookies after the sale, they sent me a Christmas card. The service is just unreal! I will never ever buy a car, any car anywhere but there. A+ guys. I couldn't be happier. -John

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you, John! We're so glad to hear that your 911 is still putting a smile on your face! Let us know how we can help you out in the future!


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  • Great place

    Me and the wife wouldn't buy our cars anywhere else. Friendly staff and professional and knowledgeable. I highly recommend them and will shop ther...

    Dealer Response

    Thank you, J!


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    Me and the wife wouldn't buy our cars anywhere else. Friendly staff and professional and knowledgeable. I highly recommend them and will shop there again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, J!


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  • Service

    I take all my cars for service 2 Cosmo motor they are very professional and honest very friendly faces ready to answer all your concern. The servi...

    Dealer Response

    Thanks for the great review! We look forward to seeing you again!


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    I take all my cars for service 2 Cosmo motor they are very professional and honest very friendly faces ready to answer all your concern. The service area its state-of-the-art facility compete with any other similar business in Hickory

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review! We look forward to seeing you again!


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  • great 2001 MB SLK 320

    I purchased my 2001 MB SLK 320 in October of 2016 from Cosmo Motors in Hickory, N.C. I have put over 2500 miles on the car (10/16 - 3/17) since pu...

    Dealer Response

    We're glad to hear that you are still enjoying your SLK 320. Thank you for the review, Alex!


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    I purchased my 2001 MB SLK 320 in October of 2016 from Cosmo Motors in Hickory, N.C. I have put over 2500 miles on the car (10/16 - 3/17) since purchase. The car has proven to be everything that Cosmo Motors has said it would be and has lived-up to all my expectations. The car was almost as brand-new. I did have a problem with the car having too much oil in the crankcase, but that was easily remedied. I think I had to pay a little more than my car was worth, but that is what you need to do for quality. I wish I had enough money to buy the MB SL550 they currently have for sale. I'd buy it in a minute. Thanks to Cosmo Alex Hallmark

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We're glad to hear that you are still enjoying your SLK 320. Thank you for the review, Alex!


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  • No call back!!!!

    Emailed me to inform vehicle is no longer available..but is currently posted on cars.com...for last 2 weeks!

    Dealer Response

    I apologize for any inconvenience this may have caused you. We mark the listing as sold on our website, and sometimes they do not transfer over. ...


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    Emailed me to inform vehicle is no longer available..but is currently posted on cars.com...for last 2 weeks!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    I apologize for any inconvenience this may have caused you. We mark the listing as sold on our website, and sometimes they do not transfer over. Thank you for letting us know.


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