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Sales 9:00 AM - 9:00 PM
Service Closed
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 11:00 AM - 5:00 PM
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat Closed
Sun Closed

Inventory

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Reviews

4.6
141 lifetime reviews.
  • Excellent Service

    Visited this dealership just to get a quote but after speaking with the sales representative, Darwin Rivas, I walked out with a car. He really kn...


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    Visited this dealership just to get a quote but after speaking with the sales representative, Darwin Rivas, I walked out with a car. He really knew what he was talking about and he made me feel very comfortable. I didn’t walk out feeling like I got hustled as my previous experiences. Just want to say thank you Darwin and keep up the great work.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Terrible Experience

    I went in yesterday to explore turning in my current lease, 2015 Escape, for a new vehicle. I have been buying and leasing cars for along time and...

    Dealer Response

    Roy, My apologies for the bad experience you had. We have switched management since your visit and would be happy to assist you properly if you ha...


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    I went in yesterday to explore turning in my current lease, 2015 Escape, for a new vehicle. I have been buying and leasing cars for along time and this was the worst experience I ever had. While my sales rep was a great guy to talk to, I was there for a little over 2 hours and never saw the car I was interested in, didn't take a test drive, never came close to discussing a deal. It seems the car was in a lot off the premises and after searching, manually not electronically, other locations he found it and went to bring it over. I sat at his desk for almost 45 minutes with no one coming to me and asking how I was doing, if I needed anything etc. After waiting way to long for the rep to come back, the floor manager (?) took me to a building across the street to look at a Fusion. When I asked why I wasn't shown this earlier, he said because it didn't have all the features I was looking for. At this point I told him I was walking and he asked me to wait 10 minutes more. I did and the rep came back to tell me he couldn't find the car. But he assured me he would find it and make the numbers worth it for me to come back there. I highly doubt that will happen because almost 24 hours after all of this occurred I haven't heard from anyone at the dealership. Like I stated earlier, this was the worst experience I ever had in close to 35 years of buying and leasing cars. If you are serious about buying a car, do not go to this dealership

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Roy, My apologies for the bad experience you had. We have switched management since your visit and would be happy to assist you properly if you have not already purchased a vehicle. If you need assistance please call and ask for Robert M. I will be happy to help you in any way I can.


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  • Great Service but dirty smelly cars

    The service is great. The used cars we looked at were dirty, though. In fairness, they explained that they detail the cars once they are sold, bec...


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    The service is great. The used cars we looked at were dirty, though. In fairness, they explained that they detail the cars once they are sold, because people come and try and feel the cars. I think this approach is wrong because it hindered us from buying a couple of cars there. When you come see a car you expect it to smell nice and look clean. The cars we looked at smelled like the previous owners, or smelled like an artificial chemical scent (saw a strawberry smelling Christmas tree "air freshener" in one car -- smelled so bad). The seats on all the cars we looked at were stained. The floors muddy. If the cars were detailed I mightve bought one on the spot. Need a car asap. What's wrong with detailing the car twice? Some people like to save money -- well, expect to lose the sale then.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2017

Welcome to CITY WORLD FORD, the fastest growing Ford dealership in New York City. We have a great selection of new Fords, luxury vehicles, and pre-owned cars and trucks to fit every need and budget. Our sales team is eager to earn your business...with only the finest cars and financing options for GOOD, BAD, OR NO CREDIT customers. We will help you get a great car.

Call us to schedule your next test drive!

"YOUR Family Ford Dealer - Great Deals Every Day!"