Jessmore's Auto never responded to my request. That surprised me.
Laura, We are very sorry that we missed your email inquiry. Every inquiry is a potential sale and we missed an opportunity to earn your business. We... spoke briefly on the phone after we received your review and I hope it helped improve your perception of us because it was an honest mistake on our end. We appreciate your feedback. Good luck and take care.
Bob and the entire staff were very friendly, easy to work with and their vehicles have the CARFAX plus a WARRANTY. It's hard to find a 90 day warranty... on a used vehicle. Easy process and love the car so far:)
Thank you for your review, golfgrl. We do our best to provide a positive buying experience and your feedback lets us know that we're accomplishing our... goal. Thank you for your business and we hope to see you the next time you're shopping for a used car.
Jessmore's always has a lot of used inventory on their lot and I have been driving by there for a while now so it was the first place I thought of when... looking to get a "New" Used Vehicle. The Website was useful to look at their inventory which gave me some vehicles that I wanted to go and Look at. Once i got there Bob Broussard was extremely friendly and knowledgeable and was able to answer my questions. They ended up having a vehicle i liked in the price range i was looking for. They gave me a fair price on my trade and they completed the transaction quickly. Everyone was friendly, including Copper the Dog :). I would recommend you check them out if looking for a used vehicle.
Thank you for your positive review, Jim! It was a pleasure doing business with you. We know there are many choices out there and it's nice to know you... thought of our dealership first. We look forward to seeing you again in the future!
I looked long and hard for a decent Chevy truck. I went all over NY! I found the truck I wanted at Jessmore's and the sale was very fair and quick. I had... an issue with the truck but Joe was determined to make it right! I will look at his shop the next time I need another vehicle for my family!
Thank you for your review, Grumpy Chief! We work very hard to provide a hassle free buying experience and to make sure our customer is happy after the... sale. Your feedback helps confirm that we are accomplishing our goals. We hope to see you again in the future!
After trading in my mustang and getting a horrible experience, the owner drove the mustang around for almst 2 years and is not trying to sell it for nearly... 3 times what he gave me as a trade-in.
Thank you for your review. We're sorry your experience with us did not go as well as expected. Your feedback is very important to us and we will use i...t to do a better job in the future. We wish you the best.
Jessmore's Auto made my car buying experience as easy as it could be. The minute I saw the car on Cars.com I went to the dealership and the car was mine... within a week. The car is in great shape and the price was perfect for my budget. They are the nicest people and I never once felt pressured to buy and I never felt like I was being scammed. I absolutely love the car and I couldn't be happier! I would definitely suggest buying used cars from them.
Thank you so much for your review! We try our hardest at providing a hassle free buying experience and your feedback shows us that we are succeeding i...n that department. Again, thank you and we look forward to seeing you again in the future.
I wrote a review about a Dodge Caliber I had for under a month......Just found out I must fork over $262.40 to repair bad bushings. Very sad news to hear.... That is a months payment going towards repairs ALREADY! I am so disappointed at my experience here.
I'm sorry your experience with our dealership was not what you hoped for. We take our reviews very seriously and we do our very best to provide a posi...tive experience. Your feedback is a reminder that we can do a better job with providing that. We wish you the best in the future.
In my opinion the best dealership in the greater syracuse area.
Thank you so much for the kind words. We appreciate all feedback and yours is a reminder that we are achieving our goals in customer satisfaction. Tha...nks again!
The man came right out and said the doors are open, sit in it and look! Thank you for not being pushy. Great man. Beautiful dog copper! Went there with... my sister and father to look. Great customer service. typical high mileage cheaper cars but reasonable priced, and clean and carfaxed! Going back in a few days to test drive!
Thank you for your feedback, Arielle. We appreciate you taking the time to submit your review. It confirms that we are providing our customers with a ...pleasant shopping experience. We hope you will keep us in mind for your next purchase!
Happened to find exactly the truck I wanted on a drive by. I got a fair trade for my trade in and the few items that I found were not 100% to my liking... were promptly repaired with just one return visit. Not your typical independent dealer.
Thank you for your review, Allstar1ny. We really appreciate your business and hope you enjoy your new vehicle. We strive to break the negative stereot...ype of used car dealers and your review is proof that we are doing business the right way. Thanks again and we hope to see you back in the future!