Reviews
This place is awful unprofessional and sloppy!
Stay away. Everything they have is over priced junk
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bad place to shop.
I purchase BMW by them and it wasn't worth that hassle. Price of car its much more higher . After you transport car to your place, fixing car, hassle with state administration and pass all inspections its same if you can find by Private party or dialers. and you are stuck with salvage title.Never more. You never now what you are buying.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Get your next vehicle here!!!
I managed to find East Coast while looking through vehicles for sale near me in a Google search and I'm glad I did. Not only do they have a wide variety of vehicles available for purchase, but they seem to genuinely care about you as a customer. George and Steve took the time to address my needs in a used vehicle, and found me the parts to make the vehicle I bought, a 2003 Volvo Station Wagon, good as new again for less than the suggested retail price. Thank you for the great deal, ECAS staff! I'll be sure to return in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave us a review about East Coast Auto! We appreciate you going the extra mile to let us know how we are doing. Come back to see us anytime!
Great Price for a Great Vehicle!
Although they're in the middle of nowhere, I can say this is quickly becoming my top reccomendation for friends looking for something new to drive, whether it's an everyday vehicle or something fun like a boat or motorcycle. I started with an old Cadillac Deville I wanted to rebuild for my son, and because they were so helpful the first time around, I've made trips back to get vehicles for my daughter, wife, and myself since. The folks at East Coast are a friendly, helpful bunch who will make sure you're a satisfied customer from the time you arrive to the moment you leave. I would reccomend them to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave us a review about East Coast Auto! We appreciate you going the extra mile to let us know how we are doing. Come back to see us anytime!
Owner of ProvenDesign
Purchased an 2008 GT/CS that needed some repair work. Came out better then a factory car. It is now for sale. Beautiful car, new paint, Candy Apple Red. New original type tires. Tracks beautifully. Will sell for $15,000.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave us a review about East Coast Auto! We appreciate you going the extra mile to let us know how we are doing. Come back to see us anytime!
Bad experience
Bought volvo c70 convertible. They send wrong tittle, they didn't tell my roof wasn't working,lights on dashboard. ...
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent repairs
Everyone was very kind. It was a little crowded and messy, but with their stock of vehicles, that is understandable. They could use an organizer to go through and clean things up. They could also use Air Conditioning, cause it was very hot. I purchased my last vehicle from them, for way below book price because it was brought to them with a bad engine, so they rebuilt it and installed it in the car. The engine ran wonderfully, I never had any problems with the car. Will return business.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave us a review about East Coast Auto! We appreciate you going the extra mile to let us know how we are doing. We appreciate your feedback on our office. Thank you for being understanding of how we run things in our office. It gets crazy busy in here with constant paperwork and the serviceman walking in from the shop. We would clean up, but we would rather take the time to help our customers. Come back to see us anytime!
Great service, very friendly
I bought an 06 Crown Vic from them, and they worked with my bank. They told me everything about the car over the phone, I took a chance and I went and bought it. I drove it home to KY, and I have put 1,900 miles on the car with no problems so far.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave us a review about East Coast Auto! We appreciate you going the extra mile to let us know how we are doing. Come back to see us anytime!
they don't email you back!!!
I've emailed them a couple of times over the past year or so and they never respond. They should take a customer service 101 class.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We apologize for not responding to your emails promptly. We receive hundreds of inquiries a day from our website and several third-party websites such as Cars.Com. We do our best to try to contact each one. Our phone number is also listed on our website for customers to call in as well. Phone communication is much easier for both sides considering the situation can be resolved immediately versus waiting 2-5 business days for a response. Additionally, we like to think of our customers like family, nor do we solicit anyone to leave us reviews. Many of our customers who leave us reviews are ones who have worked with us for the first time or customers who have purchased several cars with us. If there is anything we can do please give us a call. We would be happy to work with you!
very very good
It was very good one reason is they took good care of me n it was my first time at dealers I liked every thing bout the visit
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave us a review about East Coast Auto! We appreciate you going the extra mile to let us know how we are doing. Come back to see us anytime!