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Reviews

Average Ratings

4.8
123 lifetime reviews.
  • Great Customer Service

    The Staff at this location are all very nice. Lauren was professional and helpful. She is great. I'll be back! I have recommended her to friends a...


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    The Staff at this location are all very nice. Lauren was professional and helpful. She is great. I'll be back! I have recommended her to friends and family.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • New truck

    I dealt with the sales team and the general manager. Couldn't of had a more pleasant experience. I had time restraints and they worked with me a...


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    I dealt with the sales team and the general manager. Couldn't of had a more pleasant experience. I had time restraints and they worked with me and didn't give me the typical car runaround. Gave me the numbers and the facts in a quick and easy to read manner. Great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Happy with west herr Ford

    Mike was professional and well informed. The whole buying process was not complicated at all. Customer service, so far has been fantastic


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    Mike was professional and well informed. The whole buying process was not complicated at all. Customer service, so far has been fantastic

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Two Vehicle Purchase

    My husband and I were both looking for new vehicles at an equal or lesser combined monthly payment and had a great experience. We worked with Kyle...


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    My husband and I were both looking for new vehicles at an equal or lesser combined monthly payment and had a great experience. We worked with Kyle K who was extremely helpful, very professional and knowledgeable and helped us find the best vehicles at the price we were looking to find. I would certainly recommend Kyle at West Herr.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great business

    I recently went to westherr to look for a new car, I needed to trade my car in ASAP that I had bought last year from a different dealer, I hated i...


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    I recently went to westherr to look for a new car, I needed to trade my car in ASAP that I had bought last year from a different dealer, I hated it. At first it was a struggle to find a new car with still so much money I owed on the car I had. Kyle Kluckhohn was awesome and very professional, he wanted me to walk out with a brand new car. It wasn't easy at all but Kyle made it possible. I recommend him and this location to everyone!!! Thank you Kyle for your great service. I am now driving around a car I'm in love with! Thank you westherr.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • T-Bird Fuel Module replacement.

    T-Bird 2002 needed a fuel pump replacement. The vehicle was flatbeded to West Herr. I was kept informed of the progress and an outstanding job was...


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    T-Bird 2002 needed a fuel pump replacement. The vehicle was flatbeded to West Herr. I was kept informed of the progress and an outstanding job was done by the technician. It was a very professional experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • john alquist

    everyone treated me like i was the only customer top notch all the way


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    everyone treated me like i was the only customer top notch all the way

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • West herr and Lauren

    Lauren of west herr Amherst helped me with the sale. I have already recommended her to family and friends. She took what i could afford, which was...


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    Lauren of west herr Amherst helped me with the sale. I have already recommended her to family and friends. She took what i could afford, which was incredibly low, and made it work. Most salespersons would have found my situation annoying and/or a lost cause, but Lauren seemed to excel with the challenge presented to her. Always had a smile on. Never sighed or even implied something that could have been perceived as negative . It was extremely refreshing ! Other salespersons should take note! She was an absolute delight to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Louis

    It was by far one of the best experiences I've ever had coming to your establishment and meeting your amazing staff they handled me as though I wa...


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    It was by far one of the best experiences I've ever had coming to your establishment and meeting your amazing staff they handled me as though I was a king answered every question and provided my every need I would recommend West Herr Ford 2NE1 stranger or friend by far excellent is not a good enough word for how West Herr does business it's over the top thank you once again John Alquist Melissa and Ben in the entire staff at West Herr Ford I love you people

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best car buying experience yet...

    Worked with two great people and they were extremely helpful. Thank you very much Lauren Chamelifor making this easy and especially making it fas...


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    Worked with two great people and they were extremely helpful. Thank you very much Lauren Chamelifor making this easy and especially making it fast and easy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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