Crossroads Ford-Wake Forest

Reviews

Average Ratings

4.8
391 lifetime reviews.
  • HAPPY & PLEASED

    We purchased a Toyota Avalon this past weekend and I am tickled pink. Got a great car at a great price from a great sales staff. KUDOS to Mr. RODN...


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    We purchased a Toyota Avalon this past weekend and I am tickled pink. Got a great car at a great price from a great sales staff. KUDOS to Mr. RODNEY NOWELL and Mr. COREY SHAW. These 2 gentlemen were outstanding. I highly recommend this Dealership for your business.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • F150 Purchase

    Thanks Rodney for an easy purchase experience on our new F150. We love it. Great truck. Great buying experience. Will be back for the next one.

    Dealer Response

    James, thank you for your kind words and congratulations on your new F150! Please let us know if there is ever anything else we can do for you! Sa...


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    Thanks Rodney for an easy purchase experience on our new F150. We love it. Great truck. Great buying experience. Will be back for the next one.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    James, thank you for your kind words and congratulations on your new F150! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • Scheduled service

    Received a note from the salesman that sold me the car for a free car wash. After getting the car serviced, I was advised by the service advisor t...

    Dealer Response

    Marcus, we appreciate your feedback of our Staff's service! At Crossroads Ford of Wake Forest, Inc., we value our customers and we look forward to...


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    Received a note from the salesman that sold me the car for a free car wash. After getting the car serviced, I was advised by the service advisor that the service department does not provide car wash services. This clarification needs to be communicated on any future offers from the sales staff.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Marcus, we appreciate your feedback of our Staff's service! At Crossroads Ford of Wake Forest, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Great customer service!

    Hello, I purchased a Ford Fusion 2015 SE Ecoboost. The sales exec, Richie, was excellent. Great customer service.


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    Hello, I purchased a Ford Fusion 2015 SE Ecoboost. The sales exec, Richie, was excellent. Great customer service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fast, friendly, efficient.

    I went in for a simple oil change and tire rotation. A customer service rep met me outside and greeted me with a smile. I was treated kindly by al...


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    I went in for a simple oil change and tire rotation. A customer service rep met me outside and greeted me with a smile. I was treated kindly by all staff. The mechanic made important recommendations on future repairs. I was in and out in no time. I will definitely come back.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Services

    Staff gave me a heads up on when the less busy hours to bring my truck. Good info.


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    Staff gave me a heads up on when the less busy hours to bring my truck. Good info.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Review

    Not too bad. Just a little wary of the 3 recalls, but nothing too serious.


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    Not too bad. Just a little wary of the 3 recalls, but nothing too serious.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • "Satisfied customer"

    Experience was very good. Service work was performed and recommended work was discussed.


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    Experience was very good. Service work was performed and recommended work was discussed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Accurate,helpful, honest.

    Consistently honest and straightforward regarding options and advice on the three expeditions I have serviced there.


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    Consistently honest and straightforward regarding options and advice on the three expeditions I have serviced there.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • cross roads ford wake forest nc

    first contacts/info via dealer website and emails.....onsite with sales rep. , no surprises...no pressure....


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    first contacts/info via dealer website and emails.....onsite with sales rep. , no surprises...no pressure....

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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