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Reviews

Average Ratings

4.3
Average based on 14 reviews.
  • Good clean, professional dealership

    I will definitely be stopping back for service. Tom was very professional and enjoyed working with him.


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    I will definitely be stopping back for service. Tom was very professional and enjoyed working with him.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • new car purchase

    Brandon Litton did an excellent job for both me and my daughter I highly recommend him. if you need a new car he is definitely the person to go se...


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    Brandon Litton did an excellent job for both me and my daughter I highly recommend him. if you need a new car he is definitely the person to go see. I have recommended to a few people .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Elyria Hyundai Service Department

    Had a problem and the Service Department handled it well and much to my satisfaction! Great Service....


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    Had a problem and the Service Department handled it well and much to my satisfaction! Great Service....

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Never again.

    Bought a used car and was promised a few repairs. Was treated very well until my check cleared and then NOTHING! Was supposed to fix a small hood ...

    Dealer Response

    Spartan, Thank you for your response! I apologize for the issues you have experienced, we do not like having our customers feeling neglected by a...


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    Bought a used car and was promised a few repairs. Was treated very well until my check cleared and then NOTHING! Was supposed to fix a small hood dent, NOT DONE. Was supposed to fix a paint chip in the door, NOT DONE. Was supposed to get me some touch up paint, NOT DONE. Was supposed to fill the gas tank, NOT DONE. Will never go back. Don't bother responding E.H. You have not responded to the many emails I sent in the past 2 weeks.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Spartan, Thank you for your response! I apologize for the issues you have experienced, we do not like having our customers feeling neglected by any means. If I may ask, is the issue not getting a call from the service department or did you inform your salesman and they failed to respond?


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  • servoce

    Best service center in Northeast Ohio.. The staff is courteous, genuine and willing to communicate to the customer in keeping the customer informed.


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    Best service center in Northeast Ohio.. The staff is courteous, genuine and willing to communicate to the customer in keeping the customer informed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Maintenance staff is excellent

    Excellent maintenance staff, quality work. I have purchased two vehicles from this dealership and will highly consider it for my third.

    Dealer Response

    Thank you Keith! If you ever need anything please let us know!


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    Excellent maintenance staff, quality work. I have purchased two vehicles from this dealership and will highly consider it for my third.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Keith! If you ever need anything please let us know!


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  • All around tremendous dealership

    I have never had service like I have with Elyria Hyundai. It is the easily the best service I have had so far. They seem to care what you think an...


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    I have never had service like I have with Elyria Hyundai. It is the easily the best service I have had so far. They seem to care what you think and I find that refreshing. I have purchased two cars from the dealership and will come back for the next. I love my Sonata. Larry was an awesome salesperson.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service

    I have purchased two cars from here and am very pleased. They are extremely prompt with service and scheduling is very easy.


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    I have purchased two cars from here and am very pleased. They are extremely prompt with service and scheduling is very easy.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Sold me a lemon!

    I bought a 2004 diesel ford truck from these guys and traded in my 2010 mazda 3 that was in great condition and i have recites that say they chang...

    Dealer Response

    Jeremy, I am sorry for the inconvenience. I know that our pre owned manager was in touch with you on the issues and that they are hopefully no...


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    I bought a 2004 diesel ford truck from these guys and traded in my 2010 mazda 3 that was in great condition and i have recites that say they changed the wheel seals in the rear axle after a week of driving it the rear axle broke and when I took it apart the wheel seal on the passenger side was not new and the bearings was so bad that it messed the spindle up to where they couldn't of even got the nuts off to replace it if they wanted it too, also the truck had a blown head gasket that has cost me 4 grand to repair that they didn't tell me about either but they tried to hide it and use block repair in the coolant to fix the issue

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeremy, I am sorry for the inconvenience. I know that our pre owned manager was in touch with you on the issues and that they are hopefully now resolved. We strive to provide the best service and best vehicles, but sometimes things are out of our control, or crop up when we least expect it. We are always here and just a phone call away if you ever need anything in the future. Good luck and keep in touch Elyria Hyundai


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  • Great Experience

    Very friendly service. Everyone was willing to answer questions and make sure the experience was a pleasant one.

    Dealer Response

    Thank you for the excellent review! It is great to know that we provided you with a friendly, pleasant and knowledgeable service. Please feel free...


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    Very friendly service. Everyone was willing to answer questions and make sure the experience was a pleasant one.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the excellent review! It is great to know that we provided you with a friendly, pleasant and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Best, The Elyria Hyundai Team


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