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Reviews

Average Ratings

4.4
21 lifetime reviews.
  • Honest, easy purchase

    I am amongst those who have had bad experiences in the past with absolutely dreadful, aggressive car sales people at different dealerships...And I...


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    I am amongst those who have had bad experiences in the past with absolutely dreadful, aggressive car sales people at different dealerships...And I cringe at the idea that I might have to deal with that again. Fortunately not with Capitol, this dealership is proof there actually are honest and pleasant car purchasing experiences. Here are sales and finance people who are strait forward, honest folk willing to have normal conversations and give you the time you need and provide you the best info regardless if the sale goes their way or not. No pushy sales here at all. They are clearly interested in a satisfied customer. Thumbs up from me and thank you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Not a very good experience

    I checked two cars on cars.com and reached dealership. After having a test drive we started discussing about car's price. They told the price 1000...


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    I checked two cars on cars.com and reached dealership. After having a test drive we started discussing about car's price. They told the price 1000+ more than what was listed on cars.com. I told them the online price they had quoted earlier, the sales man told me it cannot be case and i showed them the price on my computer screen. He went to his manager for 1 minute and returned after 20 mins and told me that it was quoted wrongly by their online sales person. After saying that he returned back again to his manager and i kept sitting for 20 more minutes waiting to know what was going on. Then i went to his manager's cabin and told them that i will come back once they decide price for themselves.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Tons of Selections; Well Service

    This is my first time to purchase a car. Very excited and confused when buying a car since I had no experience about it before. I chose to buy a n...


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    This is my first time to purchase a car. Very excited and confused when buying a car since I had no experience about it before. I chose to buy a new 2015 Mazda 3 at Capitol Mazda since I love the sportiness that Mazda creates. 17 inch alloy wheel with red soul exterior color looks awesome! I did a little bit drive testing on both local as well as highway. The steering wheel feels responsive and the suspension feels a little bit hard but with comfort. The service from this dealership is good. I recommend it to other car buyers who want to purchase a Mazda for fun!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Salesperson

    I had an excellent buying experience at Capital Mazda. Our sales person was Michael Montuy and he was informative, thoughtful, thorough, and most ...


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    I had an excellent buying experience at Capital Mazda. Our sales person was Michael Montuy and he was informative, thoughtful, thorough, and most of all he has integrity. It is a fine car, but you can get lots of fine cars at lots of dealers, but you can't get the quality of personal attention that you can get if you ask for Michael Montuy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good deal and great service

    We drove to San Jose to view a Used car and were pleasantly surprised by the condition of the vehicle given its price and age. The customer servic...


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    We drove to San Jose to view a Used car and were pleasantly surprised by the condition of the vehicle given its price and age. The customer service during our purchase and hand over process from Steve was fantastic. Whilst the price was not reduced I am really pleased with the deal and would definitely recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Professional

    Had a couple phone conversations with a salesperson who was professional in trying to answer any questions in order to satisfy my needs. Did not c...


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    Had a couple phone conversations with a salesperson who was professional in trying to answer any questions in order to satisfy my needs. Did not continue conversations due to the shipping costs and not being able to look over the car due to distance. Car is/was in Calif and we are in Colo.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Could not make a deal, but good service!

    We could not close a deal, but their customer service is of high standards.Not much room for price negotiations on car that I was looking for and ...


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    We could not close a deal, but their customer service is of high standards.Not much room for price negotiations on car that I was looking for and was advertised on internet.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Easy to schedule appointment on the website

    Took my car in for the recall. Was very easy to make an appointment on the website. Will be back.


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    Took my car in for the recall. Was very easy to make an appointment on the website. Will be back.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Good service department

    Service is really fast here. Only wish the waiting room was bigger.


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    Service is really fast here. Only wish the waiting room was bigger.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Mazda driver

    The service was quick .the price was fair. I also like the promotion they email to me


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    The service was quick .the price was fair. I also like the promotion they email to me

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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