New 877-268-9180 Dealer Website
Used 877-397-9312 Email Dealer
Service 888-550-8410

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
Average based on 329 reviews.
  • Great Customer Service

    Purchased 2015 Ford F-150 Lariat. I had the best experience at Friendly Ford. Would highly recommend them and will definitely purchase from them a...


    Show Full Review

    Purchased 2015 Ford F-150 Lariat. I had the best experience at Friendly Ford. Would highly recommend them and will definitely purchase from them again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Great Customer Service

    We found the car we wanted on your website, and when we arrived at the dealership, we were met by a very polite and friendly young man named Marti...


    Show Full Review

    We found the car we wanted on your website, and when we arrived at the dealership, we were met by a very polite and friendly young man named Martin Guevara. The Fiesta we wanted was in stock, so he got it and gave us the grand tour, explaining all of the features, and even syncing our phones to the sound system. The buying process was also explained and was made as easy as possible. He answered all of our questions clearly. Also, Samuel D. was very friendly and made signing all the paperwork a streamlined process. My wife is very happy with her new car, and we are pleased with the experience of buying it. Thank you all!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • C. Wechtenhiser

    Claude streamlined the process so we spent half the time I expected to spend when purchasing a car. I went straight to Friendly Ford knowing it ha...


    Show Full Review

    Claude streamlined the process so we spent half the time I expected to spend when purchasing a car. I went straight to Friendly Ford knowing it had a large inventory and I would get competitive prices. Sammy in Finance cut straight to the numbers and options and we felt no pressure from either him or our salesman, Claude. Thank you for a positive experience. I will be sure to recommend my friends to Friendly Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Service work

    Top notch, always happy with there work and honest with with , ask to do brakes and instead of just changing and charging me they told me that the...


    Show Full Review

    Top notch, always happy with there work and honest with with , ask to do brakes and instead of just changing and charging me they told me that they didn't need it and saved me the money.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Ford Edge/SEL

    overall experience was good.i would recommend a friend. salesman did a great job.

    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again! Take care!


    Show Full Review

    overall experience was good.i would recommend a friend. salesman did a great job.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again! Take care!


    Hide Full Review
  • Tony the money guy

    Thank you Tony and all the staff that Friendly Ford of Crosby he made this an amazing shopping experience less than 24 hours from the day I came i...


    Show Full Review

    Thank you Tony and all the staff that Friendly Ford of Crosby he made this an amazing shopping experience less than 24 hours from the day I came in until I took delivery thank you all

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great truck buying experience

    Found one of their 2016 F-150's I liked online via cars.com and contacted them initially via email. Tilman Walker in internet sales contacted me b...

    Dealer Response

    We appreciate your feedback of our Staff's outstanding service! Safe travels!


    Show Full Review

    Found one of their 2016 F-150's I liked online via cars.com and contacted them initially via email. Tilman Walker in internet sales contacted me back promptly and we began to talk numbers via phone/text as I live 6 hrs away in MS (couldn't find a similarly equipped truck around here as it's a very small volume market compared to TX). Took a few days to come to an agreement as it was 4th of July weekend and they were closed Sun/Mon, but he assured me that their quoted price was what I'd pay if I drove out there to pick up the truck. I had a backup truck already negotiated and lined up at another dealer just in case this one fell through. Once I got to the dealership there was no real haggling as we had already agreed on the price. Test drove, purchased, and drove the truck back to MS in the same day. >>HIGHLY RECOMMEND<< negotiating with any dealership remotely through their internet department rather than in person as they aren't able to employ high pressure sales tactics when you're not standing there in the dealership. Being an educated consumer (vehicle prices and options at other dealers) definitely helps also. Tilman was very helpful and easy to deal with. He took the time to sit in the truck and go over several features of the vehicle with me before I pulled off the lot. Would certainly buy from them again and recommend to others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback of our Staff's outstanding service! Safe travels!


    Hide Full Review
  • Escaping in my new Escape

    Outstanding! ! Love my new Escape. They worked a great deal for me. DAVID and I talked before our appointment on that Saturday. He had cars read...


    Show Full Review

    Outstanding! ! Love my new Escape. They worked a great deal for me. DAVID and I talked before our appointment on that Saturday. He had cars ready to drive and kept me in my budget. I was in by 830 out by 1230. No pressure, no haggling, straight forward and honest. If you are looking for a Ford. Take the drive out to Friendly Ford for a test drive. You want be disappointed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Escaping in my new Escape

    Outstanding! ! Love my new Escape. They worked a great deal for me. DAVID and I talked before our appointment on that Saturday. He had cars read...

    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Jodi! Our team is dedicated to providing top-quality service, and we're so ha...


    Show Full Review

    Outstanding! ! Love my new Escape. They worked a great deal for me. DAVID and I talked before our appointment on that Saturday. He had cars ready to drive and kept me in my budget. I was in by 830 out by 1230. No pressure, no haggling, straight forward and honest. If you are looking for a Ford. Take the drive out to Friendly Ford for a test drive. You want be disappointed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Jodi! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


    Hide Full Review
  • The works

    Very fast and great service. Purchased this truck from them about two years ago and it has been the best vehicle I have ever owned. Will do busine...

    Dealer Response

    Wanda, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you so much for being one of our valued...


    Show Full Review

    Very fast and great service. Purchased this truck from them about two years ago and it has been the best vehicle I have ever owned. Will do business with again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wanda, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you so much for being one of our valued guests and we look forward to your next visit!


    Hide Full Review