Reviews
I live in North Carolina and bought this car at RBM...
I live in North Carolina and bought this car at RBM Mercedes of Alpharetta in Georgia. The dealer’s support and especially that of Bill Favini was and continues to be exceptional. The process was smooth and uncomplicated. Bill provided all of the information and ensured that distance became no issue. The delivery was quick and seamless and the Certified Pre Owned car is wonderful. Thank you Bill and RBM! My wife and I are fully enjoying the car and the professional and personal way you treated us made that a thrill right from the beginning.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Jai, for the wonderful review! We are thrilled to hear that Bill took excellent care of you and made you feel welcomed on your visit to RBM of Alpharetta. Your complete satisfaction is our top priority, and we do everything we can to make all your experiences enjoyable. We want to congratulate you on your new purchase, and please let us know if we can do anything in regards to it. We wish you all the best! Happy driving, RBM of Alpharetta
After visiting a number of dealerships, I met Kyle at RBM...
After visiting a number of dealerships, I met Kyle at RBM in Alpharetta. By this point I had developed the sixth sense on knowing if I would be feeling good about the sales rep at the first "Hello". After letting Kyle do his thing I appreciated his genuine rapport, straight shooting, cut to the chase approach. If you want to avoid the run around and the games that come with buying a vehicle, I highly recommend Kyle. He knocked it out of the park with the right vehicle, right price and NO BS. He also has extensive knowledge about the vehicles inside and out and actually owns a Mercedes-Benz.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Mike, for the wonderful review. We truly appreciate the kind words, and we thank you for your business. We are delighted to hear that Kyle was able to provide you with an excellent buying experience and found the car best suited for you! We do everything we can at RBM of Alpharetta to make your experiences as enjoyable as possible, and your 100% satisfaction is paramount to us. We want to congratulate you on your newest purchase, and we look forward to seeing you soon for service. Happy driving! Sincerely, RBM of Alpharetta
We keep coming back to David for every car we get. We...
We keep coming back to David for every car we get. We love the service, friendliness and he understands our needs. We look forward to our next visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Crouchcarmen! We are happy to hear that David has continually provided you with an excellent buying experience and finds the car best suited to your needs. Your complete satisfaction is paramount to us, and we do everything we can to make your experiences with RBM of Alpharetta as enjoyable as they can be. Congratulations on your newest purchase, and we hope to see you soon for service. Happy driving! Sincerely, RBM of Alpharetta
Rich Alder was great to work with and made the buying...
Rich Alder was great to work with and made the buying experience easy and enjoyable. He worked with us to review different models and ultimately helping us to find the right one for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Mwilcoxen! We are thrilled to hear that Rich was able to provide you with a great buying experience and found the car best suited to your needs. At RBM of Alpharetta, we do everything that we can to make your experiences enjoyable, and your complete satisfaction is paramount to us. Congratulations on your newest purchase, and we look forward to seeing you soon for service. Happy driving! Sincerely, RBM of Alpharetta
Awesome, immaculate, and over the top customer service....
Awesome, immaculate, and over the top customer service. Fast response time and very knowledgeable. Ask for Lee Collins! I just had a mind blowing experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Williams.lakimberly! We are delighted to hear that Lee provided you with over the top customer service and a great buying experience! We appreciate you taking the time to share your experience with us. Your 100% satisfaction is our top priority, and we do everything that we can to make all your experiences with RBM of Alpharetta the absolute best they can be. Congratulations on your newest purchase, and we look forward to seeing you soon for service. We wish you all the best! Happy driving, RBM of Alpharetta
Rich Alder with RBM of Alpharetta was the best! He went...
Rich Alder with RBM of Alpharetta was the best! He went above and beyond to make sure I was happy with my purchase, even days after I left the dealership with my Certified Pre-Owned GLS550. I can't thank him enough for all that he has done for me. Ramona Razavi was also super helpful with getting my CPO extended warranty coverage and making sure all my financial paperwork was in order. All around great service from everyone I worked with. I couldn't be happier! :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Jason, for the wonderful review! We are delighted to hear that Rich and Ramona provided you with a great buying experience. We want to congratulate you on your new GLS 550, and please do not hesitate in contacting us if you have any questions or concerns regarding it. We would love to help in anyway that we can. Your complete satisfaction is our top priority. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
It was my very first time purchasing a vehicle. What an...
It was my very first time purchasing a vehicle. What an AMAZING Experience at RBM Mercedes. Jeff was an exceptional Sales Advisor, patient and very knowledgeable. Roberto, the Financial Advisor was very thorough. Seamless process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, PranatiD, for the wonderful review. We are beyond delighted to hear that Jeff and Roberto made your first car buying experience amazing! Your 100% satisfaction is our top priority, and we do everything we can to make your experiences with RBM of Alpharetta the best they can be. We want to congratulate you on your newest purchase, and please let us know if there is anything we can do it regards to it. We wish you all the best! Happy driving, RBM of Alpharetta
Cheryl D Ford/ Nov, 2020I wish to thank Reza for his...
Cheryl D Ford/ Nov, 2020 I wish to thank Reza for his many informative and professional sales approaches I recommend him highly Thank you, REZA
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Cherdf48, for the review. We appreciate you taking the time to share your kind words with us. We are delighted to hear that Reza provided you with a great buying experience. Your complete satisfaction is our top priority, and we do everything we can to make your experiences the best they can be. Congratulations on your newest purchase, and we look forward to seeing you soon for service. Happy driving! Sincerely, RBM of Alpharetta
4th MB product purchased, 2nd from RBM of Alpharetta,...
4th MB product purchased, 2nd from RBM of Alpharetta, both with David Wang. No issues with the process or transaction, David kept us educated and informed all the way, even thought it took over 6 months. Good people, nice location and amenities, good education provided about the car and how to set things up, etc.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Wm C, for the review. We want to thank you for your continued loyalty and business with RBM of Alpharetta. We are happy to hear that David provided you with a great buying experience and helped find the best car suited for your needs. We want to congratulate you on your newest purchase, and please do not hesitate in contacting us if you have any questions or concerns regarding it. Your complete satisfaction is our top priority, and we do everything to make your experiences the best they can be. Happy driving! Sincerely, RBM of Alpharetta
Steve Byrd is a service advisor at RBM that I have had...
Steve Byrd is a service advisor at RBM that I have had the pleasure of knowing since I moved to Atlanta 13yrs ago. He is knowledgeable, courteous, accommodating, and very professional. I would highly recommend him to anyone looking for top-notch service. He will make sure you and your car are taken care of as he knows best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Grandrealestate! We want to thank you for sharing your experience with us. We are thrilled to hear that Steve has continually went above and beyond when providing you with high quality service you deserve. We wish you all the best! Sincerely, RBM of Alpharetta