Reviews
My experience was amazing. My sales agent far exceeded my...
My experience was amazing. My sales agent far exceeded my expectations. Kyle’s communication and dedication to my needs were beyond great!!! He left everything to me to decide and NEVER made me feel like I needed to rush, something that I’d never experienced purchasing a car. If I could have a lifetime salesman, he’s definitely be there one! I appreciated everything he did to make my deal happen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Jmdobbins06, for the kind words. We are thrilled to hear Kyle made your experience the absolute best it could be. We do everything we can at RBM of Alpharetta to make your experiences as enjoyable and stress-free as possible. We want to thank you for taking the time to share your experience with us. We want to congratulate you on your newest purchase, and please let us know if you have any concerns regarding it. We would love to help in any way that we can. We hope to see you again soon for service. Happy driving! Sincerely, RBM of Alpharetta
John S & Roberto M were extremely professional,...
John S & Roberto M were extremely professional, knowledgeable and kind! It was an absolute wonderful experience doing business with them at RBM!!! Top notch & A+ service for sure! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Sue Hollowell! We are happy to hear that John and Roberto took excellent care of you on your visit to RBM of Alpharetta. We do everything that we can to make your buying experience the best it can be. Congratulations on your newest purchase, and we look forward to seeing you again soon for service. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
Our experience at RBM of Alpharetta was outstanding!...
Our experience at RBM of Alpharetta was outstanding! Dealing with the delays of COVID made things more challenging. However, our sales agent, Dan Berry, kept close communication with us to keep us updated on the progress of our GLS. Dan was knowledgeable, understanding, and very thorough in keeping us informed and guiding us through a process that can be very stressful for such a personal purchase. Thank you, RBM of Alpharetta and Dan Berry for giving us the BEST experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jjseeby! We are delighted to hear that Dan provided you with a great buying experience from start to finish. We want to congratulate you on your new GLS, and please let us know if you have any concerns regarding it. We would be more than happy to resolve any you may have. We look forward to seeing you soon for service, and we wish you all the best! Happy driving, RBM of Alpharetta
This is For you Mark Higgs, thank you for giving me a...
This is For you Mark Higgs, thank you for giving me a detailed tour on my new car, you made me love the my car even more than i ever imagined. Your customer service and patience is second to none. Even when I was waiting for my final approval, you made sure I felt comfortable. Let me say this, I appreciate your patience and I appreciate that you took your time with me on this new Journey with the Mercedes Benz Family. I am glad I can see my name on the Mercedes-Benz portal boldly written. I lack words. I will definitely come back and bring friends as well. You the best. Thank you. Benz Gang😆😆😆👍
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Mrs. Angela Nnamani! RBM of Alpharetta truly appreciates the kind words. We are thrilled to hear that Mark took excellent care of you and provided you with an amazing buying experience. Your complete satisfaction is our top priority. We want to congratulate you on your new car, and please let us know if there is anything we can do in regards to it. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
Always great service here! Mark Higgs is the best...
Always great service here! Mark Higgs is the best salesman I’ve ever had. He’s very helpful, patient, and works to make you happy. I definitely came back to Mercedes because of him. I had a pleasurable experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Chels. We are delighted to hear that Mark took great care of you and provided you with a pleasurable buying experience. RBM of Alpharetta truly appreciates you taking the time to share your experience with us. We want to congratulate you on your newest purchase, and please do not hesitate in contacting us if you have any concerns regarding it. We wish you the best! Happy driving, RBM of Alpharetta
I had the opportunity to work with Jeff Twiggs of RBM of...
I had the opportunity to work with Jeff Twiggs of RBM of Alpharetta as a result of a web inquiry. He listened to my needs and match me perfectly with a car of my choice - the 2020 Mercedes GLC. The staff was very knowledgable and they have great incentive. I would definetly use this dealership again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, RI, for the wonderful review. We are happy to hear that Jeff was able to provide you with a great buying experience from beginning to end, and helped find the car best suited for your needs. We want to congratulate you on your new GLC, and please let us know if you have any questions, comments, or concerns regarding it. We would love to resolve any that you may have. Your complete satisfaction is paramount, and we do all that we can to make your experiences at RBM of Alpharetta the best they can be. Happy driving! Sincerely, RBM of Alpharetta
Just purchased our new 2020 Airstream Atlas from RBM of...
Just purchased our new 2020 Airstream Atlas from RBM of Alpharetta. Sheaffer Cheek handled our entire purchase from start to delivery. In the time of no customer service, you come across a dealership and sales associates that still understands the importance of the customer. If you are considering a new car or Class B+ RV do not hesitate, to at least, visit this dealership before making your decision. Ask for Sheaffer Cheek and I promise you will not be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jim Awbrey! We truly appreciate the kind words about RBM of Alpharetta, and we thank you for your business. We are thrilled to hear that Sheaffer provided you with an excellent buying experience from start to finish. Congratulations on your new 2020 Airstream Atlas! Your 100% satisfaction is paramount, and we do absolutely everything we can to make your experiences as enjoyable as possible. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
I worked with Reza and he was fantastic. I owned a...
I worked with Reza and he was fantastic. I owned a Maserati before trading to a Mercedes and I will never buy another car anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Cassandra! We want to thank you for taking the time to share your experience with us. We are delighted to hear that Reza provided you with a great buying experience. Congratulations on your newest purchase, and we look forward to seeing you soon for service. We wish you all the best! Happy driving, RBM of Alpharetta
Always great service and a willingness to meet the...
Always great service and a willingness to meet the customer's needs from a drop off and pick up standpoint. Would recommend RBM any day!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Jok. We are happy to hear that Steve took excellent care of you on your visit to RBM of Alpharetta. We appreciate you taking the time to share your experience with us. Happy driving! Sincerely, RBM of Alpharetta
When I first spoke with John, I was currently evaluating...
When I first spoke with John, I was currently evaluating other options of the same vehicle I purchased. John was patient and took the time do a spec to spec comparison of the different vehicles, to include their ownership history. More importantly, he educated me on the value of purchasing a certified pre-owned MB compared to a non-certified one. At the end of our conversation and sale, I felt confident that I purchased a vehicle that was in excellent mechanical and technical condition.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, D. Ellis, for the kind review. We appreciate you taking the time to share your experience with us. We are happy to hear that John was able to provide you with an excellent buying experience and helped you find the best suited car for you! We want to congratulate you on your new purchase, and please let us know if you have any further questions or concerns regarding it. We look forward to seeing you soon for service, and we wish you all the best! Sincerely, RBM of Alpharetta