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RBM of Alpharetta

(6,466 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,466 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Had great service!!! Everyone was very helpful !!! Our...

Had great service!!! Everyone was very helpful !!! Our salesman John was great with us!!! Elizabeth was very helpful showing me how to operate everything in the car. She made me feel very relaxed and showed me everything!!! John did a great job telling us about the car and getting me exactly what i wanted at a price I could afford!!!! Wonderful experience!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Susan! We want to thank you for taking the time to share your wonderful experience at RBM of Alpharetta. We are delighted to hear that John made you feel welcomed on each visit and help you find the best car suited to your needs! We do everything that we can to make your experiences that absolute best they can be. We want to congratulate you on your newest vehicle, and please let us know if there is anything we can do in regards to it. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

We found a used trade-in on the website, and Tommy was...

We found a used trade-in on the website, and Tommy was easy to work with, in terms of finding a time for us to drive up and working with us on the price. It was a pleasure working him. Worth the drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, MKWalker. We want to thank you for taking the time to share your experience with us. We are happy to hear that Tommy was able to provide you with an excellent buying experience from beginning to end. Your 100% satisfaction is our priority, and we do everything that we can to make your experiences at RBM of Alpharetta the best they can be. We want to congratulate you on your new car, and we look forward to seeing you soon for service! Happy driving, RBM of Alpharetta

I cannot say enough nice things about our experience of...

I cannot say enough nice things about our experience of working with Vadim Russo to purchase my very first Mercedes. This has been a lifelong dream of mine to own one and Vadim helped make the dream come true. He listened patiently to all of my and my husband’s questions to build my GLE 350 to best accommodate my needs. I picked it up on Saturday and absolutely LOVE it! Thank you, Vadim, for your outstanding service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, GoodFortune, for the wonderful review. We are beyond thrilled to hear that Vadim could provide you with an excellent buying experience on your first Mercedes-Benz! We want to congratulate you on your new GLE 350, that was created perfectly to fit your needs. Your complete satisfaction is our top priority, and we do everything we can to ensure your experience at RBM of Alpharetta is the best it can be. We look forward to seeing you soon for service, and we wish you all the best! Happy driving, RBM of Alpharetta

Thanks to M. Higgs for his professional assistance...

Thanks to M. Higgs for his professional assistance throughout the entire smooth process. Mark was very knowledgeable regarding the features of the vehicles. Great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Sonia! We appreciate you taking the time to share your experience with us. We are happy to hear that Mark took excellent care of you on your recent visit to RBM of Alpharetta. We do everything we can to make your buying experience the best it can be. As always, we wish you the best, and happy driving! Sincerely, RBM of Alpharetta

I had an Absolutely wonderful experience! I worked with...

I had an Absolutely wonderful experience! I worked with Mark Higgs(Sales) and Roberto Manzur(Finance) on my first Mercedes Benz. They went above and beyond to accommodate my wishes and got me into my dream ride. Special shoutout to Mark, who was patient and took the time to let me test drive every car I thought about:-). He has no idea how much that meant to me. He was a pleasure to work with and able to answer every question I had. Very knowledgeable. His professionalism and attention to detail really helped me with my decision. I love my GLA 250!!! I highly recommend this dealership, Class act and Top Notch service!!! - A very happy customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Dpalfred, for taking the time to share your kind words with us. We are happy to hear that Mark and Roberto were able to provide you with excellent service and a wonderful buying experience on your first Mercedes-Benz! We want to congratulate you on your new GLA 250, and please let us know if you have any questions, comments, or concerns regarding it. We would be more than happy to help resolve any concern you have. Your 100% satisfaction is our top priority! We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

I cannot say enough about the great service that I...

I cannot say enough about the great service that I received from Kyle Edson at RBM of Alpharetta. I just purchased a brand new 2021 Mercedes GLE 350 and I could not be happier. Kyle listened to what was important to me and we found the right care for my needs. Thanks for the amazing service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Patrickfulcher! We want to thank you for taking the time to share the wonderful review. We are delighted to hear that Kyle could provide you with an excellent buying experience and helped find the perfect car for you! Congratulations on your brand new, 2021 GLE 350! Please let us know if you have any questions or concerns regarding it. We would love to help resolve any concerns for you. Your complete satisfaction is our top priority. As always, we wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

John is/was knowledgeable, friendly, courteous, and eager...

John is/was knowledgeable, friendly, courteous, and eager to please. And he wasn’t the least bit pushy, which I like. Would highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Cptramjet. We want to thank you for sharing your experience with us. We are thrilled to hear John was able to provide a great overall buying experience. Your complete satisfaction is paramount to us. Congratulations on your newest purchase, and please do not hesitate in contacting us if you have any concerns regarding it. Happy driving! Sincerely, RBM of Alpharetta

Kyle Edson is an AWESOME Sales Consultant. He was...

Kyle Edson is an AWESOME Sales Consultant. He was friendly, informative, and most importantly, honest. My wife and I would recommend him anytime. Thanks Kyle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Rodneywatson247! We are delighted to hear that Kyle provided a great buying experience. Your 100% satisfaction is our top priority at RBM of Alpharetta. We want to congratulate you on your newest purchase, and please let us know if there are any questions or concerns regarding it. We look forward to seeing you again soon for service, and we wish you all the best! Happy driving, RBM of Alpharetta

We started our initial search for a MB with John and he...

We started our initial search for a MB with John and he was very helpful, knowledgeable and professional! Great experience with John and the staff at MB RBMAplharetta!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, MP, for the wonderful review. We are delighted to hear that John was able to provide an engaging buying experience. We do everything we can to make your experiences at RBM of Alpharetta as enjoyable as possible. We want to thank you for taking the time to share your experience, and we want to congratulate you on your newest purchase. Please let us know if you have any questions or concerns regarding your new purchase, we would be more than happy to help in any way that we can. We wish you the best! Happy driving, RBM of Alpharetta

Steve took great care of me. He got me in snd out quickly...

Steve took great care of me. He got me in snd out quickly and answered all of my questions. I’ll be happy to call on him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, Smitht. We are happy to hear that Steve took excellent care of you on your visit! We appreciate you taking the time to share your experience with us. We wish you the best! Sincerely, RBM of Alpharetta