Reviews
Valdim provided excellent service. We felt as though he...
Valdim provided excellent service. We felt as though he really cared about what we cared about. Working with him was a joy. He explained everything to us with patience. He was very attentive and thorough. We will purchase our next car from him for sure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Shannon! We appreciate you taking the time to share your experience with us. We are thrilled to hear that Vadim provided you with excellent service and made you feel welcome on your visit to RBM of Alpharetta. We do everything we can to make your buying experience the absolute best it can be. We want to congratulate you on your new purchase, and we look forward to seeing you again soon for service! Happy driving! Sincerely, RBM of Alpharetta
John did a great job of getting us the car my husband...
John did a great job of getting us the car my husband needed at the price we wanted. He was even kind enough to allow us to have an extended test drive to make sure my husband’s back would not hurt for extended drives. Roberto was fantastic in explaining the warranties for us which we purchased and getting our paperwork done quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Absolutely a wonderful experience! Worked with Kyle...
Absolutely a wonderful experience! Worked with Kyle Edison and Lee Collins on a new family car. Went beyond and above to accommodate. Kyle was prompt and helpful both times we came back, his professional attitude and attention to detail really helped us get into the right vehicle for our needs. We highly recommend this dealership, class act here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Aguyton, for sharing your experience with us. We are beyond thrilled to hear that Kyle and Lee provided you with a great buying experience and made you feel welcome on each visit. Your complete satisfaction is our top priority. We want to congratulate you and your family on you new car! We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
Fantastic process. Very simple and straight forward. No...
Fantastic process. Very simple and straight forward. No games, excellent transaction. Sid was great to work with and post sales help and support was stellar as well
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, KelvinC63. We want to thank you for taking the time to share your kind words with us. We are delighted to hear that Sid, Don, and Lisa were able to provide you with the best experience possible from beginning to end. We do everything we can to make your buying experience as enjoyable as it can be. We want to congratulate you on your newest purchase, and please let us know if you have any questions or concerns regarding it. We wish you the best! Sincerely, RBM of Alpharetta
I had the pleasure to work again with Bill Favini of RBM...
I had the pleasure to work again with Bill Favini of RBM Alpharetta on the purchase of my second Mercedes and his level of service will keep me coming back! He is quick and his attention to detail and my needs made the transaction seamless. Ramona Razavi was also excellent and extremely helpful on the paperwork side of the purchase. Michele T.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Michele T., for your continued loyalty and business with RBM of Alpharetta. We are thrilled to hear that Bill and Ramona were able to provide a seamless buying experience. Your 100% satisfaction is paramount to us. Congratulations on your newest purchase, and we hope to see you again soon for service. Happy driving! Sincerely, RBM of Alpharetta
John never made me feel pressured. He is a benefit and...
John never made me feel pressured. He is a benefit and an asset to RBM. I will be recommending John and RBM of Alpharetta to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Seanasmith100! We are glad to hear that John took the pressure out of the buying experience and provided high quality service that you deserve. We do everything that we can at RBM of Alpharetta to make your experience as enjoyable as possible. We want to congratulate you on your newest purchase, and please let us know if you have any questions or concerns regarding it. We wish you all the best! Happy driving, RBM of Alpharetta
Overall, great experience. We started our search on line...
Overall, great experience. We started our search on line so had a specific car in mind. Dan was our sales person, explained the car in detail, provided comparable sales references and was very detailed on financing options and incentives.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Jfarine! We are happy to hear that Dan provided a great buying experience from start to finish. We do all that we can to make your experience at RBM of Alpharetta the absolute best it can be. We want to congratulate you on your newest purchase, and please let us know if you have any questions or concerns regarding it. As always, we wish you all the best! Happy driving, RBM of Alpharetta
Mark Higgs was fabulous and made my experience of buying...
Mark Higgs was fabulous and made my experience of buying my first Mercedes an excellent and easy one! His knowledge of the different models and features where quite helpful in finalizing my purchase. Aside for being a good sales rep and ambassador for the Mercedes Benz brand, his personality was of the same caliber. Thanks Mark and I look forward to many “smiles and miles”. - Jen King
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Jen, for the wonderful review! We are beyond thrilled to hear that Mark was able to make your first Mercedes Benz purchase enjoyable! We do all that we can at RBM of Alpharetta to make sure your buying experience is the absolute best it can be. We want to congratulate you on your newest purchase and we hope to see you again soon for service. If you have any further questions or concerns about your car, please do not hesitate in contacting us! We would love to help in any way that we can. We wish you the best, and happy driving! Sincerely, RBM of Alpharetta
We had been searching for a “Certified” used car at...
We had been searching for a “Certified” used car at several Mercedes and competitor dealerships. The quality of the cars, and the care taken in renewing them to near-new condition, was amazing at RBM of Alpharetta. Our salesman, Andy Sayers, was very friendly, professional and knowledgeable and made the purchase process enjoyable. Never pushy, he listened well and helped us find the perfect car for our needs. Top notch experience and we love our MB “E” class!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Andy&Deb! We appreciate you taking the time to share your experience with us. We are so happy that Andy, Ramona, and Elisabeth were able to provide a great buying experience from beginning to end! At RBM of Alpharetta, our top priority is providing the absolute best experience for our customers. We want to congratulate you on your new E-class, and please let us know if you have any questions or concerns. We would be more than happy to resolve any concerns. We wish you all the best! Sincerely, RBM of Alpharetta
We purchased new 2020 mercedes benz from his delarship...
We purchased new 2020 mercedes benz from his delarship and was happy about the sale, offer he provided and way he taken care of us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Manoj! We are delighted to hear that John took excellent care of you and provided you with a great buying experience. We do everything that we can to make your experience the best it can be. We want to congratulate you on your new purchase, and please let us know if you have any questions or concerns. We wish you the best! Sincerely, RBM of Alpharetta