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2021 state dealer award
View 12 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,062 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Prestige Volvo from DealerRater.

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Ryan and Ryan were great to work with on my last car

Ryan and Ryan were great to work with on my last car purchase. I was able to do almost the entire process via email. When I came in to exchange vehicles, I was in and out in less than 30 minutes.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I recently leased a new car from Ryan at Prestige Volvo

I recently leased a new car from Ryan at Prestige Volvo in East Hanover and had a great experience. He was straightforward, transparent, and made the entire process smooth from start to finish. There was no pressure, just honest communication and a great deal. Ryan was easy to work with and took the time to make sure everything was clear and efficient. I’d definitely recommend him to anyone looking for a Volvo.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have not issues with the service department as they do

I have not issues with the service department as they do a very good job. I had a new agent Kelwin Castillo who was really helpful and assisted my wife in adding her new phone to the car. He was good in letting me know the cost of the 4 year maintenance and called when the tech had recommended some additional work. After discussing the options I went ahead with the service even though I was around $600 more. When the job was done he gave me the cost but then told me that there was a new policy that if you charge via credit card there is a 3% fee. I told him I wish I knew that upfront as I would have just done the maintenance and put the other service off for another time. This way I could have paid cash now and then again later. He did mention that this was instituted in March 2025 and I had my other Volvo serviced in October of 24 so I never knew about the change.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had an amazing car leasing experience with Ryan Entwistle

Had an amazing car leasing experience with Ryan Entwistle at Polestar Short Hills. Ryan made the whole experience of working through the deal and experiencing the car seamless. One of the best dealerships around. Would highly recommend if you’re looking for an EV and specifically Polestar/Volvo.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone at Prestige Volvo is courteous, professional,

Everyone at Prestige Volvo is courteous, professional, and customer focused. It is a pleasure doing business with them.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone at Prestige Volvo, including Vincent, was

Everyone at Prestige Volvo, including Vincent, was polite, professional and worked exceptionally hard to work with me and my family.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been using Prestige for years to service my XC90.

I have been using Prestige for years to service my XC90. First time leasing an XC90. Ryan was easy to deal with and the experience picking up my new XC90 was top notch

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Incredible experience with Ryan at Prestige Volvo.

Incredible experience with Ryan at Prestige Volvo. He was professional, efficient, and made leasing a new car a breeze.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Vinnie was a great salesman .

Vinnie was a great salesman . He made purchasing my car absolutely easy. I would definitely refer him and Prestige Volvo to anyone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent service, timeliness and friendliness.

Excellent service, timeliness and friendliness. I enjoyed the beautiful upscale waiting area, and the service staff are fantastic in their attention to detail. Impeccable all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.