European Motors

I called yesterday in reference to a car for my daughter talked to Tommy! Extremely nice guy told him we would be down in the morning to check it out! Met me at the door and it was very helpful with our questions very low pressure sales pitch never pushed us in to a deal we didn’t like! An absolute delight visiting with him we ended up buying the car and are extremely pleased with the entire visit!

I didn't buy the vehicle I looked at but they were very accomadating. Just not quite what I wanted in a vehicle, no remote start and too expensive to have it installed.

Mostly, I need to just commend the helpfulness and service of the folks at European Motors. They care. I've read many a story of many a dealership which doesn't seem to, so you should know how European Motors actually does... I wanted to test drive a BMW as I was making my way home from Arizona to Wisconsin. About ten days prior to my leaving I emailed them to ask if they'd simply be willing to inform me if the car I was looking at sold before the day I would pass through the state, just to save myself time, gas and checking every single day to see if it was still available. Suzy called me the next morning to let me know that they would make every effort to do that. When I got in touch with them the day before I would drive through Iowa, she made a point of informing me that the car had suffered a few dimples from a hail storm that had blown though in the week between phone calls. She didn't want me to make the trip and not be aware of that-- in her words, "potential deal breaker"-- ahead of time. They had the car ready to go for me when I got there and Tommy was friendly and helpful as could be when it came to walking me through various financing options. No pressure at any time. Also liked the fact that they offered a 3 month/ 3,000 mile warranty with the car and had an option for an extended warranty if it gave you peace of mind. While I didn't pull the trigger on the car that day, I did very much appreciate the quick responses, and friendly, upfront service. I think that's what you'd always hope for as a car buyer and I wouldn't hesitate to recommend them to (especially) anyone who is looking for a fun to drive (they had more than a handful of stick shifts!) imported car.

I bought a 2014 VW Jetta Sportwagen TDI 6-speed manual through Tommy. Overall, I am extremely happy with the entire experience and I would not hesitate to buy from European Motors (or Tommy) again. I live in the Minneapolis, MN metro area and had been watching the market for TDIs for about a month. When I ran across this car at European Motors, I was thrilled to find a TDI with literally every single option I wanted (even down to the color). The miles were a little high at 148k, but that's nothing for a TDI. Since I was not local, Tommy did a facetime video call walk-around of the car with me. He showed me all the little nicks and dings in the paint and wheels, the interior, and started the engine and showed me under the hood. Tommy was a great communicator before and after the sale. After agreeing on a price, I put a non-refundable deposit down to hold the car and then figured out logistics of how/when I would get down there to pickup the car. After a quick test drive and a chat with my own "car guy," I decided to move forward with the purchase. Since I am able to work remotely, I was working in Cedar Rapids for the day back at the hotel I had stayed in. When my friend and I went out for lunch, we noticed a rear window did not go up and down. I called Tommy and he said to bring it by right away. Their tech had it fixed in under 2 hours and I was back to the hotel to work. Since getting home, I've had a few conversations with Tommy. These guys seem to really know what they're talking about and seem to really care about the happiness of their customers. If you're thinking about buying a car from European Motors, rest assured. Thanks again Tommy and crew. #savethemanuals

car had a bent rim that wouldn't hold air since I had driven a considerable distance Pete nickel and dimes me Was hoping to be a repeat buyer Hugh mistake on his part

This was the most terrible car buying experience I've ever had. They were incompetent, rude and untruthful about the true condition and value of the car we were interested in. The car sat on the lot for 90 days until we made an offer. My bank would not even finance for what they said the car was worth. Pete continued to say the car was in exceptional condition when in fact it had a ripped seat, faulty power port, key fob that didn't work and a dent in the BMW decal on the hood. This is a 2009 BMW 650i with only 56k miles and it was not in exceptional condition like they claimed. When we made arrangements to pick up the car it was also very dirty. Pete and Suzy are not professionals and seem to only want to scam people with their false statements about the true condition of the vehicles they are selling. They are not even certified by the Better Business Bureau. BUYER BEWARE!!

The vehicle I purchased had damage that was not shown in photos listed on their site. They purchase vehicles from auctions without inspecting them. After I purchased vehicle - and discovered the damage which was near the underside of vehicle - I spoke with the owner, who first pretended he didn't know there was damage on it. Then he admitted he knew there was damage, but blamed the auction company who sold him the car for not telling him? To say this company lacks morals goes without saying. They willingly sold a vehicle they knew to be damaged. Shady way to do business, and terrible way to treat customers - and probably illegal. I would tell anyone thinking about buying a car here to have the vehicle inspected by another dealer before purchase - because IMO they shouldn't be trusted. Better advice would be to avoid them at all costs. I learned the hard way - check other reviews online, there are many negative ones for this company. There is a reason their prices are so low, they are selling vehicles with potential problems.