Carolina Chrysler, Dodge, Jeep RAM

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Reviews

Average Ratings

4.8
583 lifetime reviews. Includes reviews of Carolina Chrysler, Dodge, Jeep RAM from DealerRater.com
  • No Pressure

    I was shopping for a used Jeep and came to the dealership. A young salesman helped me. When I told him I was a few months out he understood. He d...


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    I was shopping for a used Jeep and came to the dealership. A young salesman helped me. When I told him I was a few months out he understood. He didn't let that keep him from helping me the best he could. Even though they didn't have exactly what I was looking for, something needs to be said about the customer service I was given.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Best car buying experience"ever"
    April 24, 2017

    This is the first time buying a new car with absolutely no pressure from the salesperson. I dealt with Steve Grandon. He was very kind and not pus...


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    This is the first time buying a new car with absolutely no pressure from the salesperson. I dealt with Steve Grandon. He was very kind and not pushy at all. He answered my questions and kept his word . I bought a 2017 Jeep Cherokee which had to be brought in from another dealership. This was at no extra cost. I picked my Jeep up two days later. It was a pleasure doing business with Steve.

    Does recommend this dealer

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  • New car purchase
    April 20, 2017

    Our previous car was totaled in an accident and we were searching for a vehicle to replace it. I am a bit of a car guy so I had very specific requ...


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    Our previous car was totaled in an accident and we were searching for a vehicle to replace it. I am a bit of a car guy so I had very specific requirements for what I was looking for. Several other dealers contacted me, but none of them had anything even close to what I was looking for. Then Tommy sent me a text followed by information on not one, but two different vehicles that fit my requirements perfectly. I made a selection and we drove up from Aiken and Tommy turned us over to Nadine and the rest is history! We ended up with a car we love, a deal we love, and a dealership that we will definitely do business with again! They earned our trust and our loyalty over the course of this purchase.

    Does recommend this dealer

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  • Unbelievable
    April 16, 2017

    So let me start off this review with the backstory, I bought my wife a new 2015 Dodge Grand Caravan back in 15 (naturally). Now fast forward to p...


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    So let me start off this review with the backstory, I bought my wife a new 2015 Dodge Grand Caravan back in 15 (naturally). Now fast forward to present day, my wife was driving to pick up our daughter from preschool when she got a flat. She called me up not knowing what to do, so I used our service to change her tire since I was at work and two hours away. Well she calls me back because the mechanic cannot find the spare and says it???s not there and the tire cannot be repaired because the puncture is on the side wall. So of course I get furious, what kind of mechanic can???t find a spare? (I ended up apologizing) So after waiting for hours, she calls one of her friends to pick her and our daughter up. Meanwhile I call the tow company and had choice words (which like I said, I apologized later) and then I decide to call Carolina Chrysler just in case for some reason maybe they forgot about the spare when it rolled out of the factory, who knows. So I ended up talking to Travis Thompson, I tell him what has transpired. He is great and calm about the whole thing, he tells me when I get there to have the vehicle towed to the dealership and he will cover the cost. It???s about an hour till they close and I can???t wait for a tow because we have foster care convention in the morning in Greenville and need our Van. Travis says ???Don???t worry, if we don???t you fixed up today I will get you a rental on me.??? That would be great enough for a 5 star rating right there but like an infomercial, wait there???s more. I didn???t tow the van there but took the tire off and drove to the dealership. There I meet with more great members of the team (Robbie Hunter, Chris Brown, and Rachel Robinson) who took great care of my family. So I meet Travis and talk with him, come to find out and to my shock 2015 and newer vehicles do not come with spare tires!! That???s right, they have a space for a spare but no spare. Travis being the awesome guy he is tells me he is replacing my tire free of charge, a brand new tire. Then out of nowhere Travis and the rest of the service team throw in a brand new out of the box spare tire. All Travis asked from me is that next time I buy a car that I keep Carolina Chrysler in mind. It???s unbelievable and just unheard of these days for that level of customer service. I am so grateful and truly blessed, so thank you very much.

    Does recommend this dealer
    Came in for service or repair

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  • Unbelievable

    So let me start off this review with the backstory, I bought my wife a new 2015 Dodge Grand Caravan back in 15 (naturally). Now fast forward to p...


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    So let me start off this review with the backstory, I bought my wife a new 2015 Dodge Grand Caravan back in 15 (naturally). Now fast forward to present day, my wife was driving to pick up our daughter from preschool when she got a flat. She called me up not knowing what to do, so I used our service to change her tire since I was at work and two hours away. Well she calls me back because the mechanic cannot find the spare and says it’s not there and the tire cannot be repaired because the puncture is on the side wall. So of course I get furious, what kind of mechanic can’t find a spare? (I ended up apologizing) So after waiting for hours, she calls one of her friends to pick her and our daughter up. Meanwhile I call the tow company and had choice words (which like I said, I apologized later) and then I decide to call Carolina Chrysler just in case for some reason maybe they forgot about the spare when it rolled out of the factory, who knows. So I ended up talking to Travis Thompson, I tell him what has transpired. He is great and calm about the whole thing, he tells me when I get there to have the vehicle towed to the dealership and he will cover the cost. It’s about an hour till they close and I can’t wait for a tow because we have foster care convention in the morning in Greenville and need our Van. Travis says “Don’t worry, if we don’t you fixed up today I will get you a rental on me.” That would be great enough for a 5 star rating right there but like an infomercial, wait there’s more. I didn’t tow the van there but took the tire off and drove to the dealership. There I meet with more great members of the team (Robbie Hunter, Chris Brown, and Rachel Robinson) who took great care of my family. So I meet Travis and talk with him, come to find out and to my shock 2015 and newer vehicles do not come with spare tires!! That’s right, they have a space for a spare but no spare. Travis being the awesome guy he is tells me he is replacing my tire free of charge, a brand new tire. Then out of nowhere Travis and the rest of the service team throw in a brand new out of the box spare tire. All Travis asked from me is that next time I buy a car that I keep Carolina Chrysler in mind. It’s unbelievable and just unheard of these days for that level of customer service. I am so grateful and truly blessed, so thank you very much.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Drove 800 miles to purchase a vehicle
    April 10, 2017

    I Love this place!!! I rate this dealership a 5+! We drove all the way from Florida to purchase a Dodge Ram 1500 Big Horn 4X4. We did a lot of ...


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    I Love this place!!! I rate this dealership a 5+! We drove all the way from Florida to purchase a Dodge Ram 1500 Big Horn 4X4. We did a lot of research and they were able to make us a deal over the phone, which they couldn't be beat! Nadine Wingfield was our main salesperson that we spoke to several times over the phone. She is just a pleasure to do business with. She deserves a big raise!!! If you want to have a pleasant experience purchasing a vehicle, SHE is the one you will want to deal with. She would get answers and quickly call us back. She is the BEST!!! The entire staff is very helpful, honest and will not let you down. When we drove up, Nadine Wingfield was waiting on us at the door with her big beautiful smile. I just can't say enough about this dealership. They even fed us lunch while we waited to be waited on. This is one of the greatest experiences we've ever had purchasing a vehicle. CAROLINA CHRYSLER DODGE JEEP RAM from Lugoff, SC will NOT DISAPPOINT YOU!!!

    Does recommend this dealer

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  • Makes you feel important
    April 9, 2017

    Steve Grandon and Dave were always great help to me with all my purchases I made at this dealership. I have purchased my 5th vehicle here and will...


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    Steve Grandon and Dave were always great help to me with all my purchases I made at this dealership. I have purchased my 5th vehicle here and will continue going back as long as I am treated well.

    Does recommend this dealer

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  • Awesome experience and staff
    April 1, 2017

    Came into the dealer with well below average credit not even certain as to why I thought it might be possible. But the entire staff said okay let'...


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    Came into the dealer with well below average credit not even certain as to why I thought it might be possible. But the entire staff said okay let's get you in a new vehicle and then I found one I really liked. They said let's make it happen. I was thinking to my self yah right. I love my new ram big horn truck. They even granted me a wish for some mud tires.

    Does recommend this dealer

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  • A pleasure to shop and buy from.
    March 11, 2017

    I recently purchased a Dodge MegaCab 4x4 Cody Grantham was one of the people involved in this transaction. I encourage these people to continue th...


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    I recently purchased a Dodge MegaCab 4x4 Cody Grantham was one of the people involved in this transaction. I encourage these people to continue the great job that they are doing as sucess willsurely follow them.

    Does recommend this dealer

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  • Great experience
    March 1, 2017

    My salesman Cody was great. Told him what I needed on test drive, from there is was smooth sailing. Got there best price in ten minutes. Was in th...


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    My salesman Cody was great. Told him what I needed on test drive, from there is was smooth sailing. Got there best price in ten minutes. Was in the dealership for less than three hours, left with new truck.

    Does recommend this dealer

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