"Used Car Sales and Service"
This is a bad dealership. Very sketchy, they tried to sell me a lemon at a huge mark up -- not worth that much, do not waste your time.
BUYER BEWARE!! Cars are salvage and no good, my vehicle had mechanical issues since day one and I returned it twice to them to fix the issues and the vehicle... still has problems. Stay away from this dealership!! I reported them to the better business bureau.
Excellent service!! Would highly recommend this dealership to all my family and friends!!
My name is LaroyG. from the southside of came in clean facility freindly service good salesmenship i thought the finance charge was a little high but still... one of the best i got would love to discuss again
We went to buy a Honda Pilot. All the staff was very friendly with us and talked about each other like family We had a great purchasing experience and... would recommend others to the dealership. We feel that we purchased the vehicle at a great price.
Royal auto had an amazing price on a car I'd been looking at. I called and they held it for me. I flew in from MN the next day and Alex picked me up... from the airport! Easiest car buying experience I've EVER had! Great deal, no nonsense, would buy from royal again in a heartbeat. Thanks royal auto!
Alex made everything so easy. He is very straight forward and his inventory is priced to sell. I got a great deal on a great truck!
Bought a Bmw from them, everything was easy and smooth. For the price, I wasn't expecting a perfect car and was pleasantly surprised. Their prices are... lower than anybody else and I was shopping around for awhile. The ownership made sure that I was happy. The personal touch I received from the owner, put it over the top for me. The place was hard to find. You expect to see a used car dealer with those shiny streamers and such. No such thing here. It's an indoor warehouse filled with cars on a very busy street, so it's very easy to pass by. I'm always scared to drive to Chicago to look at a car, but this north side location is in a decent affluent neighborhood and is right of the highway.
Super quick process and it's exact what anyone would want getting a car from a dealer. It was the best price and service I've ever had in Midwest. Car... was exactly as shown on the pictures and I enjoy every minute driving my car. Thanks Royal!!!
Ok, so I emailed this dealer about a car they had listed. I received a reply from Alex rather quickly and we started chatting back and forth. I was out... of state and was interested in getting the car shipped to me and how the process would work. At first I felt a bit overwhelmed of how easy they told me it would be. Alex seemed very confident and was charismatic with me about the whole process. After a couple weeks of dealing with him and receiving the car I now understand that his charisma was meant in a positive way, he was talking and explaining to me like he would to a family member and I did not perceive it as such at first. I almost thought it was too much. I'm glad I entrusted in him and recommend that you take a moment and drop the perception that used car dealers are all "sleazy' and "dishonest" because this was not the case with my experience here.