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Import Cars R Us

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Import Cars R Us from DealerRater.

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Good guy, great deal, I would absolutely return...

Tom was great. Honest, efficient, and easy to get ahold of. He gave us a really fair deal on a truck. Next vehicle I need, I will definitely see if he's got one.

Good guy, great deal, I would absolutely return...

Tom was great. Honest, efficient, and easy to get ahold of. He gave us a really fair deal on a truck. Next vehicle I need, I will definitely see if he's got one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy Deal

The easiest auto purchase I've ever made! Tom was GREAT to work with and I would recommend them to anyone!!! Nice clean facility and friendly.

Easy Deal

The easiest auto purchase I've ever made! Tom was GREAT to work with and I would recommend them to anyone!!! Nice clean facility and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't waste your time.

Contacted them about 2 vehicles I wanted to look at with cash in hand to buy one of them. Guy was like sure come on down here and test drive them. So I drove from Lexington with my $10,000 in hand, got there and they didn't have either vehicle and it had only been 2 hours since I spoke to the salesman. Absolutely horrible business.

Don't waste your time.

Contacted them about 2 vehicles I wanted to look at with cash in hand to buy one of them. Guy was like sure come on down here and test drive them. So I drove from Lexington with my $10,000 in hand, got there and they didn't have either vehicle and it had only been 2 hours since I spoke to the salesman. Absolutely horrible business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Horrible

These guys do not disclose any information nor check the vehicles they purchase. Absolutely no help in resolving ANY problem you have. NEVER EVER BUY A VEHICLE FROM THIS PLACE!!!!

Horrible

These guys do not disclose any information nor check the vehicles they purchase. Absolutely no help in resolving ANY problem you have. NEVER EVER BUY A VEHICLE FROM THIS PLACE!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Unresponsive people

Contacted them no responsive they don't need a Business so don't waste your time by contacting them they are not worth of your time

Unresponsive people

Contacted them no responsive they don't need a Business so don't waste your time by contacting them they are not worth of your time

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Would not respond.

Try to contact 4 different times, and never got no answer on any of them.

Would not respond.

Try to contact 4 different times, and never got no answer on any of them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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No reply

I asked for some information and was never contacted. I should have called them myself.

No reply

I asked for some information and was never contacted. I should have called them myself.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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