Joe Lunghamer Chevrolet

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Reviews

Average Ratings

4.5
29 lifetime reviews.
  • First Car Purchase

    Our family has always used Bruce Litvin and when I was ready to buy my first car he was the first one I called. He's honest and always gives you t...


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    Our family has always used Bruce Litvin and when I was ready to buy my first car he was the first one I called. He's honest and always gives you the best deal right off the bat. Ended up getting a nicer car than I was planning on and at a lower price than I was budgeting for. Phenomenal deal and service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great care!

    They were very courteous and willing to advise and help me get my car fixed. It did cost an 'arm and a leg,' but I know that it was fixed with GM...


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    They were very courteous and willing to advise and help me get my car fixed. It did cost an 'arm and a leg,' but I know that it was fixed with GM parts, which was important to me. I wasn't treated as a 'dumb woman'. That is important. I also appreciated the free loaner car, since we are a one-car household. The only suggestion I can think of is maybe offering a free oil change. LOL All was great!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Glad we brought from them!

    I have never had a bad experience with this dealership; unfortunately that is what consumers expect when it comes to the encounters they have with...


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    I have never had a bad experience with this dealership; unfortunately that is what consumers expect when it comes to the encounters they have with any dealership. Very happy to say that all Lunghammer staff that I have worked with have been professional, courteous, efficient and friendly. That has been consistent from the receptionists who route your calls to everyone else who works there. I work in customer service and always notice that. They seem to be very conscious of the fact that consumers can always go somewhere else---they work hard to keep you happy and make it a good experience. Really like them!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Insurance work

    Needed some insurance body work done on my 2013 Sonic. Dropped the car off on the appointment repair day, was given an estimated completion date, ...


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    Needed some insurance body work done on my 2013 Sonic. Dropped the car off on the appointment repair day, was given an estimated completion date, and a loaner vehicle to use while mine was being repaired. My car was completed as promised and no one would ever know that the rear spoiler was damaged and had to be replaced and painted. The shop even ordered the replacement after market stripe package I had put on after I bought the car. Great job Body Shop personnel! I'm one happy customer.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2016 Silverado warranty repair

    Brought 2016 Silverado in for warranty repair. Dealer was very informative and was able to do scheduled maintenance, as well, saving me another tr...


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    Brought 2016 Silverado in for warranty repair. Dealer was very informative and was able to do scheduled maintenance, as well, saving me another trip. Shuttle service was excellent for drop-off & pick-up. I've been a loyal customer for years & Joe's crew has earned it.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Amazing experience

    I visited many dealerships (4) before visiting Joe Lunghamer (just due to distance from my house). They were the onlt dealer who was willing work ...


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    I visited many dealerships (4) before visiting Joe Lunghamer (just due to distance from my house). They were the onlt dealer who was willing work within my budget and help me get into the car I wanted for the price I could afford. They also worked with me in getting papers signed, by driving to my house (30miles away) and delivering my new vehicle to me. Michelle was very helpful and responsive throughout the whole car buying process and has called after receiving my new vehicle to ensure I didn't have any questions. I absolutely loved the overall kindness and professionalism from all of the Joe Lunghamer staff I encountered and would 110% recommend them to others. Thank you,

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Worst Service

    Had an appoitment at 7:30am.and had the shuttle take me home and told them I needed a ride back. My service rep left early and another rep called ...

    Dealer Response

    Hi Kevin, we appreciate you taking the time to respond. The staff at Joe Lunghamer Chevrolet take our reviews very seriously. Please call our mana...


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    Had an appoitment at 7:30am.and had the shuttle take me home and told them I needed a ride back. My service rep left early and another rep called and I told him how I wanted my issue taken care of and said it would be ready by 1pm and I told him I needed a ride back to dealership and it stated as soon as they got back to the dealership they would head my way. Kept calling every hour and they kept telling me that it was still out or on its way. Finally, made it back to dealership at 5:30pm! Tried talking to customer service manager caz I was furious and it didn't seem like he cared caz it was almist time for him to go home!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Kevin, we appreciate you taking the time to respond. The staff at Joe Lunghamer Chevrolet take our reviews very seriously. Please call our manager directly at (248) 683-7100 for ways we can work towards resolving these issues. We look forward to hearing from you soon.


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  • Great 1st car experience for my son

    Great job by Randy Jordan and the used car guys over at Joe Lunghamer. It was my son's first car buying experience. It was such a calm atmosphere...


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    Great job by Randy Jordan and the used car guys over at Joe Lunghamer. It was my son's first car buying experience. It was such a calm atmosphere compared to some other dealers that deal with used cars (take a number anyone?). Don'the let the location fool you - top notch attention to detail. Worked with us on price and quickly and efficiently got us the car and got us on our way. Didn't feel like I was dealing with the stereotypical "used car guys". I got that strong feeling at other used car dealers, but not at Lunghamer. Great job guys.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Lease of 2016 Chevy Trax

    Every experience at Joe Lunghamer is a positive one. They are friendly, knowledgeable and very professional. My salesperson, Damon Utley is great ...


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    Every experience at Joe Lunghamer is a positive one. They are friendly, knowledgeable and very professional. My salesperson, Damon Utley is great to work with and knows his stuff. Thanks for another wonderful experience.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Outstanding dealership

    I have visited MANY dealerships but this is by far outstanding in every area. Bruce was my salesman and was extremely informative and knowledge...


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    I have visited MANY dealerships but this is by far outstanding in every area. Bruce was my salesman and was extremely informative and knowledgeable. Most trustworthy place I've been too

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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