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Reviews

3.0
7 lifetime reviews.
  • Great Experience

    Everything went very smoothly. I did most of my research online, so the sales process went smooth/quick. Everyone was very friendly and went out o...


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    Everything went very smoothly. I did most of my research online, so the sales process went smooth/quick. Everyone was very friendly and went out of their way to make me feel like a valued customer. Alex and Julie were both great!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Won't EVER Buy Anywhere Else!

    We have purchased 4 Mercedes-Benz and absolutely love the sales team (Tony!) and the service team (Jody, Cathi, Sam). I've been to other dealers a...


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    We have purchased 4 Mercedes-Benz and absolutely love the sales team (Tony!) and the service team (Jody, Cathi, Sam). I've been to other dealers and service places, and Zimbrick European is light years better! You never have to worry or second guess what they are saying. They also keep you super informed on how you car is doing with super detailed reports. I love the text communication and payment options-makes picking car up so convenient. We had an older car with high miles that developed issues, and they helped us out going above and beyond to minimize the stress...and eventually taking that one on trade for a new one! I don't trust anyone with our cars, except the folks here!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • All sounds great until you bought!

    I purchased an Audi A6 at Zimbrick European. Trying to sell the car back to them showed me how honest and fair my sales associate was - "Audi's ho...


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    I purchased an Audi A6 at Zimbrick European. Trying to sell the car back to them showed me how honest and fair my sales associate was - "Audi's hold their value strongest in the market" I still hear his words...... Sold the car now to another dealer in Madison for several thousand dollars more. It's not about doing favors, but being treated fair is what every customer should expect and deserves. They will try take advantage of you if the situation allows, so make a careful choice of where you will do your business. I don't mind creative sales, but always being on the foundation of honesty is a must in my eyes. Everyone makes choices in life and mine unfortunately proofed to be the wrong ones. I learned my lesson and will not purchase a vehicle at Zimbrick European again. To close on a positive note, I have had no negative experiences with their Service Team, so my review is focusing on the sales side of their business.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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