Old Saybrook Chrysler Dodge Jeep RAM

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:00 PM

Old Saybrook Chrysler Dodge Jeep RAM Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2007

Why Buy From Old Saybrook Chrysler Dodge Jeep Ram?

...


- We Extend Your Warranty
- 10-Day Exchange Policy
- Your First Ding Repaired
- Pre-Owned Vehicle Warranty
- Complimentary Loaner Vehicle
- Referral Bonus
- Repeat Buyer Allowance
Plus, It's our stated policy to treat every visitor to our store as an honored guest in our home; every day, every time, without fail, NO EXCEPTIONS! Visit us at 255 Middlesex Turnpike in the Old Saybrook Auto Mall or online at oldsaybrookcdj.com.

"Make a Big Summer Sales Splash!"

Service

Oil, Filter Change

$34.95 and up*

Wheel Alignment (4WD)

$89.95 and up*

Detailing

$159.95 and up*

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
90 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    April 24, 2020

    I had to buy a new used car after an accident amidst the CoVid crisis. Because I could not go the dealership, I went through Cars.com and did everything... remotely through them over the phone and by email. Because they were a CDJR dealership and the vehicle was Jeep certified I knew that I was getting a trusted car. They went above and beyond to help, delivering the vehicle to me and still handled registration from the neighboring state. My salesperson, Josh Mahoney, is a VIP in my eyes. I am very grateful to him and his dealership for the five star service. Recommended dealership

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We cannot thank you enough for your wonderful review of Old Saybrook Chrysler Dodge Jeep Ram and for your referrals and recommendation! It was a pleas...ure to assist you and please let us know when we can do so again! Best, John Rossetti | General Manager| jrossetti@lorensencdj.com

  • 1.0 out of 5
    June 14, 2019

    The service department is horrible! They did work on my car and it was done incorrectly according to a third party mechanic. I could have had a serious... accident because of the shoddy work they did. They won't fix it because it's out of warranty, even though the job was done incorrectly by them initially. They even admitted they made the mistake. I was warned about this place, now I know why. They don't care. Avoid at all costs...your life may depend on it!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service... experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Carrie Giuliano | Service Manager | 860-388-5757

  • August 21, 2014

    We had an excellent experience while having our jeep repaired. The service was timely and the personnel were very helpful. We look forward to purchasing... our next jeep here.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    So glad you had an excellent time...Thanks for sharing!

  • 1.0 out of 5
    July 12, 2018

    I went in to purchase a new vehicle and from the start I let them know my goal was to get approved. After the application was submitted and with little... effort from the sales manager I was told to go to a week by week pay location. I knew my credit had challenges due to my military injuries. He also told me stop pulling up my credit as that they will also turn me down. The reason I had been turned down was not my credit but my open lease but they knew that because they took the time and actually try to help. Instead Jason the sales manager just spat on my purple hearts and never even took the time to see my down payment. If you are a veteran run the other way or if you are in Corrections as I am and is all about blue take your business where they respect our service to our state and country.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 11, 2018

    Courteous, friendly service! Won't be going anywhere else, that's for sure--tried the dealership closer to home just once--once was more than enough!!!...

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and... for leaving such an awesome review! Sincerely, Carrie Giuliano | Service Manager | 860-388-5757

  • 5.0 out of 5
    July 6, 2018

    Service advisors are very cordial and efficient. Service was performed in a reasonable time at a fair price. Waiting area is clean.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review, Daniel. Please come visit us if you need anything else, be it service or sales. Sincerely, Carrie Giuliano | Service ...Manager | 860-388-5757

  • 5.0 out of 5
    July 5, 2018

    Friendly, courteous, and helpful, always have loaners for customers, clean facility, coffee and TV and internet in waiting area, good quality repairs

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words, Keith. We look forward to seeing you again in the future! Sincerely, Carrie Giuliano | Service Manager | 860-388-5757

  • 5.0 out of 5
    June 20, 2018

    Everyone is very friendly and attentive. The work was accomplished in a reasonable amount of time and is always done to the highest standards. ...

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Scott, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with ...the overall experience. We look forward to working with you again! Sincerely, Carrie Giuliano | Service Manager | 860-388-5757

  • 5.0 out of 5
    June 9, 2018

    Customer service is excellent, technicians / mechanics top notch. Provided useful vehicle information. Very personable people to talk with. Excellent experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and... for leaving such an awesome review! Sincerely, Carrie Giuliano | Service Manager | 860-388-5757

  • 5.0 out of 5
    June 8, 2018

    everything went smoothly and no complaints, would recommend to friends to go if looking to buy a car or truck

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Edmund, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with... the overall experience. We look forward to working with you again! Best, John Rossetti | General Manager| jrossetti@lorensencdj.com

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