Old Saybrook Chrysler Dodge Jeep RAM

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:00 PM

Old Saybrook Chrysler Dodge Jeep RAM Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2007

Old Saybrook Chrysler Dodge Jeep has built a reputation on providing courteous, honest service that our customers apprec

...

iate. Conveniently located in the Old Saybrook Auto Mall - with easy access from both I-95 and Route 9 - along with our full complement of new Chrysler, Dodges, Jeeps and Rams, we have a large selection of Certified and Pre-Owned as well that all come backed by the Jon Lorensen Advantage...8 exclusive value guarantees including a warranty extension, your first oil change at no charge, a 10-day exchange policy and more, saving you OVER $1500!

"Expect Better at Old Saybrook Chrysler Dodge Jeep Ram"

Service

Oil, Filter Change

$34.95 and up*

Wheel Alignment (4WD)

$89.95 and up*

Detailing

$159.95 and up*

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
88 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    July 12, 2018

    I went in to purchase a new vehicle and from the start I let them know my goal was to get approved. After the application was submitted and with little... effort from the sales manager I was told to go to a week by week pay location. I knew my credit had challenges due to my military injuries. He also told me stop pulling up my credit as that they will also turn me down. The reason I had been turned down was not my credit but my open lease but they knew that because they took the time and actually try to help. Instead Jason the sales manager just spat on my purple hearts and never even took the time to see my down payment. If you are a veteran run the other way or if you are in Corrections as I am and is all about blue take your business where they respect our service to our state and country.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 11, 2018

    Courteous, friendly service! Won't be going anywhere else, that's for sure--tried the dealership closer to home just once--once was more than... enough!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and... for leaving such an awesome review! Sincerely, Carrie Giuliano | Service Manager | 860-388-5757

  • August 21, 2014

    We had an excellent experience while having our jeep repaired. The service was timely and the personnel were very helpful. We look forward to purchasing... our next jeep here.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    So glad you had an excellent time...Thanks for sharing!

  • 5.0 out of 5
    July 6, 2018

    Service advisors are very cordial and efficient. Service was performed in a reasonable time at a fair price. Waiting area is clean.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review, Daniel. Please come visit us if you need anything else, be it service or sales. Sincerely, Carrie Giuliano | Service ...Manager | 860-388-5757

  • 5.0 out of 5
    July 5, 2018

    Friendly, courteous, and helpful, always have loaners for customers, clean facility, coffee and TV and internet in waiting area, good quality repairs

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words, Keith. We look forward to seeing you again in the future! Sincerely, Carrie Giuliano | Service Manager | 860-388-5757

  • 5.0 out of 5
    June 20, 2018

    Everyone is very friendly and attentive. The work was accomplished in a reasonable amount of time and is always done to the highest standards. ...

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Scott, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with ...the overall experience. We look forward to working with you again! Sincerely, Carrie Giuliano | Service Manager | 860-388-5757

  • 5.0 out of 5
    June 9, 2018

    Customer service is excellent, technicians / mechanics top notch. Provided useful vehicle information. Very personable people to talk with. Excellent experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and... for leaving such an awesome review! Sincerely, Carrie Giuliano | Service Manager | 860-388-5757

  • 5.0 out of 5
    June 8, 2018

    everything went smoothly and no complaints, would recommend to friends to go if looking to buy a car or truck

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Edmund, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with... the overall experience. We look forward to working with you again! Best, John Rossetti | General Manager| jrossetti@lorensencdj.com

  • 5.0 out of 5
    June 6, 2018

    Wonderful customer service! Friendly and professional staff, especially Service Manager and staff. Would refer all family and friends to the dealership...

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words, Tricia. We look forward to seeing you again in the future! Sincerely, Carrie Giuliano | Service Manager | 860-388-5757

  • 5.0 out of 5
    June 3, 2018

    Fast service, friendly staff. Went in not entirely sure what was wrong with my vehicle at the time and the staff checked it out and put my mind at ease... knowing it was in professional hands.

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    3.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Meghan, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to... us for anything else. Thank you for choosing Old Saybrook Chrysler Dodge Jeep Ram's Service Department. Sincerely, Carrie Giuliano | cgiuliano@lorensencdj.com

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