Old Saybrook Chrysler Dodge Jeep RAM

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Reviews

Average Ratings

5.0
34 lifetime reviews.
  • Great repair experience

    We had an excellent experience while having our jeep repaired. The service was timely and the personnel were very helpful. We look forward to pu...

    Dealer Response

    So glad you had an excellent time...Thanks for sharing!


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    We had an excellent experience while having our jeep repaired. The service was timely and the personnel were very helpful. We look forward to purchasing our next jeep here.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    So glad you had an excellent time...Thanks for sharing!


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  • Feedback recent purchase

    Quite impressed with the staff Mike's demeanor , integrity brought me back for a follow up , ending up with me buying a new Durango. Went through ...


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    Quite impressed with the staff Mike's demeanor , integrity brought me back for a follow up , ending up with me buying a new Durango. Went through a few veh rides , this one fit. . The service depts always delivered for our vehicles . Thanks Again for your time , effort . Jody

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bought good used car

    Bought a used car and traded in a car. Fair trade-in price offered and good quality car purchased. Sales people were very pleasant to deal with. W...


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    Bought a used car and traded in a car. Fair trade-in price offered and good quality car purchased. Sales people were very pleasant to deal with. Would buy from them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Customer Service

    Great Customer Service - they took very good care of me through the buying process and service process. I will purchase from them again in the fu...

    Dealer Response

    Pamela, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Old Saybrook Ch...


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    Great Customer Service - they took very good care of me through the buying process and service process. I will purchase from them again in the future.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Pamela, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Old Saybrook Chrysler Dodge Jeep! If there is anything else we can do for you just give us a call! Be well, John Rossetti | jrossetti@lorensencdj.com


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  • Service of a recently purchased vehicle.

    Made me feel welcome and all were very accommodating. Carrie, the service manager, was great as was my salesman Mike Losacano. Thanks to both!

    Dealer Response

    We appreciate your feedback, Phillip. We aim to satisfy every customer that enters our dealership and it is wonderful to know that we were able to...


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    Made me feel welcome and all were very accommodating. Carrie, the service manager, was great as was my salesman Mike Losacano. Thanks to both!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your feedback, Phillip. We aim to satisfy every customer that enters our dealership and it is wonderful to know that we were able to serve you and demonstrate how we do business here. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Carrie Giuliano | cgiuliano@lorensencdj.com


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  • Great service

    Richard palacio made it Quick and easy for me. Customer service is excellent. Service department was very helpful. I recommend this dealership eve...

    Dealer Response

    Thank you so much for taking the time to provide such great feedback, Lindsay. Our primary focus is to provide each and every customer with except...


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    Richard palacio made it Quick and easy for me. Customer service is excellent. Service department was very helpful. I recommend this dealership everyone.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for taking the time to provide such great feedback, Lindsay. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Richard and the rest of our service team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Carrie Giuliano | cgiuliano@lorensencdj.com


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  • Great service, thanks Rory!

    Rory was great. Very helpful and friendly, did a perfect job installing my wrangler top and explaining how it worked.


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    Rory was great. Very helpful and friendly, did a perfect job installing my wrangler top and explaining how it worked.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service

    the staff was accommodating, we vacation in Old Saybrook and they got us in, in a reasonable time and gave us a loaner car.


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    the staff was accommodating, we vacation in Old Saybrook and they got us in, in a reasonable time and gave us a loaner car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Friendly staff

    Use of dealer car while mine was in service. Charges for repair sent to Jeep as still under warranty. Car washed.


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    Use of dealer car while mine was in service. Charges for repair sent to Jeep as still under warranty. Car washed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Oil Change and service

    Great job! Oil change, service and recall completed in timely manner. Received call as soon as vehicle was ready. Coupons come regularly and are...


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    Great job! Oil change, service and recall completed in timely manner. Received call as soon as vehicle was ready. Coupons come regularly and are always honored. Vehicle runs great and came back clean.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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