Jimmy Vasser Toyota of Napa

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Reviews

Average Ratings

4.2
10 lifetime reviews.
  • Lucas Wurz

    Took the time to answer all my question. Felt like I had all his attention. Very good experiance


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    Took the time to answer all my question. Felt like I had all his attention. Very good experiance

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • bought a trd pro, great dealer!!

    Bought a trd pro and could not be happier!! George in sales and Jim sales Mrg are awesome. Did everything they said and more!!! Great service and ...


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    Bought a trd pro and could not be happier!! George in sales and Jim sales Mrg are awesome. Did everything they said and more!!! Great service and great people!! Defiantly recommend if your looking to buy a car!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • bought a Tacoma trd pro, great dealer!!!

    I worked with George in sales and Jim the sales manager. One of the best experiences I have ever had with a car purchase. They did everything they...


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    I worked with George in sales and Jim the sales manager. One of the best experiences I have ever had with a car purchase. They did everything they said they would and more! Excellent service and great people, I defiantly recommend this dealer and working with George and Jim if your looking to buy a car!!! Bought a Tacoma trd pro and could not be happier with the people, the purchase experience, and the truck!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • A Great Experience thanks to a Great Team!

    I bought a new 2015 Toyota RAV4 on December 1st and was most impressed by the informative young sales consultant Greg Power who explained and answ...


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    I bought a new 2015 Toyota RAV4 on December 1st and was most impressed by the informative young sales consultant Greg Power who explained and answered every question so well; further, the purchasing and financial details were so carefully and professionally handled by Jaime Torres that it was a indeed a pleasure; and lastly, Duncan Lautze was great with even further advice in the Parts Dept. The entire team was just great in every respect and what I had dreaded as an endless afternoon of haggling (as I have experienced elsewhere!) was replaced by a really pleasant, highly professional experience. Highly recommended. And am I pleased with my purchase? Absolutely! Dr. James K, Napa

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Honda CRV

    I found a Honda CRV that I liked and was in my price range. I dealt with Jim Park who was very open and honest. Jim even drove the car from Napa t...


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    I found a Honda CRV that I liked and was in my price range. I dealt with Jim Park who was very open and honest. Jim even drove the car from Napa to Santa Rosa so that my mechanic could inspect the vehicle. I had a very good experience with Jimmy Vasser Toyota and would recommend them.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • car salesman not pleasant

    Car salesman not customer friendly nor car worthy of being sellable.


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    Car salesman not customer friendly nor car worthy of being sellable.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Not a Good Experience

    My experience started out great, they had a 4Runner I wanted to look at. A saleperson from Vasser called me to come and see the SUV when I could. ...


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    My experience started out great, they had a 4Runner I wanted to look at. A saleperson from Vasser called me to come and see the SUV when I could. I live 30 minutes away so I made plans to come and see it the next day and called to make sure my salesperson would be there and then was told the car was checked out for Demo and would not be back untl the next day. I told them I could only make that day and they said they would work on getting it back. On my way to another dealership at 4:30pm they told me the car was there and I could come see it. I made the drive and go there and drove the car. I had my car appraised for tr5ade in and was very surprised at how much tehy low balled me. I told them what I was willing to do as far as payment, trade in, etc and asked them to run my application and get back to me. (I didn't have time to sit and wait). I never got a call back. Never not heard back from a dealership before. I will never buy a car from them again. They wasted my time and made me feel very unimportant.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Vasser Toyota

    Amazing staff . no pressure or fast talk ,just very adept at getting the BEST deal for their customers .. Great people !!


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    Amazing staff . no pressure or fast talk ,just very adept at getting the BEST deal for their customers .. Great people !!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Professional

    Mike Bray was very helpful and came through for us when another dealer dropped the ball on finding the new Highlander we wanted. He and the staff ...


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    Mike Bray was very helpful and came through for us when another dealer dropped the ball on finding the new Highlander we wanted. He and the staff at Jimmy Vasser were excellent!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Diligence!

    Mike Bray was my consultant today on my purchase of a used 2008 toyota tundra. He was very helpful and knowledgeable about not only the vehicles b...


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    Mike Bray was my consultant today on my purchase of a used 2008 toyota tundra. He was very helpful and knowledgeable about not only the vehicles but how to lead me towards my desired future vehicle. I appreciate his and all of his colleagues hard work and determination here at Jimmy Vasser Toyota in Napa

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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