Autohaus of Peoria

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

Autohaus of Peoria Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2011

Welcome to Pearl Automotive's Autohaus of Peoria, Central Illinois Audi, Mercedes-Benz, Porsche & Volkswagen Dealer! You

...

may reach us at 309-243-7000, or just stop by 2322 W Van Winkle Way in Peoria, Illinois! You can also visit us online at our group website; www.autohausofpeoria.com, or any of our individual brand websites; www.audipeoria.com, www.vwofpeoria.com, www.porschepeoria.com, & www.mercedespeoria.com.

"Central Illinois Premier Audi, Mercedes-Benz, Porsche, & Volkswagen Dealer"

Service

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
92 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 3.0 out of 5
    July 18, 2019

    I drove and your and a half to get there and they showed me all the facilities which are great. The car I test drove did not have any air conditioning... and the sales person was trying to brush it off saying that once we start driving it should kick on...(I'm not stupid). Well it didn't work (I already knew that) and we actually had to put the windows down because the air was blowing 80 degrees air inside the cabin. Needless to say i wasn't interested just because of his answer. We moved on the my next option..great car..turns out the tires needed to be changed... extremely worn out tires...he again said.. unfortunately the dealership won't be replacing them...?? What?? And the windshield had a crack on the window which he may or not may be able to repair. He also said they don't offer any out the lot warranties?? Not even for 15 days?? Kind of strange if you ask me. He presented numbers and considering the things I pointed out in the car, didn't reduce the price to cover for those repairs (windshield) or tires. The sales man failed again and didn't get me to out down more emoney down. Will not be going back anytime soon.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 1, 2019

    On the coldest day of the year, 1/30/19, my battery decided to die. At the last minute the service dept was able to squeeze us in to get a new battery... installed, even though they were closing early and were short staffed due to the extreme weather conditions. Thank you!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 17, 2017

    Outstanding customer service received at Mercedes Benz of Peoria, our salesman Brian Smith and Lucas Dam (Sales Manager) went above and beyond to assist... us with the recent purchase of our CLA 250, They were friendly, knowledgeable and determined to make sure that we got exactly what we wanted. We had a great experience, and will absolutely return when buying our next Mercedes! Special thanks to the cafeteria and Service Department for always making us fell welcomed!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Carlos!

  • 5.0 out of 5
    January 29, 2019

    I was very thankful for the dealership’s willingness and ability to get my car in and serviced so quickly. . The friendliness of everyone I encountered... is greatly appreciated.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 28, 2019

    Great service, great communication. I don't feel like I have to worry when leaving my vehicle at Autohaus. I never had an issue that couldn't be resolved... and Ralph goes out of his way to deliver great service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 24, 2018

    After a couple of years I switched from another dealer who had performed the routine services on my car. I was unhappy with their lack of expertise and... service. I felt they were only interested in having sold me my car but not my future service needs. What a complete difference, my first visit and experience with your service! Everyone was very friendly and your service department was outstanding. I will visit your dealership for all of my future needs. Many thanks,

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 21, 2018

    The repairs on my vehicle were done quick and correctly; Kester was extremely nice and helpful while working with me! I appreciated how smooth of a process... it was given having car issues is never easy. Would definitely go back for future service!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 19, 2018

    I’ve just started coming here and it’s far above what I expected or have ever experienced. Ralph is absolutely fantastic. You can tell that they genuinely... want to make the customer happy. I’m really loving my Mercedes and they make owning one even better.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 17, 2018

    The service department was friendly and fast. They were helpful and understanding when I forgot my scheduled time and arrived late. They were also helpful... and trustworthy when I left my purse. Superb service!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 17, 2018

    I never thought a car with 150,000 would still have a warranty covering general repairs but thanks to the VW service team for checking, I got the repair... completed for free! And, my car is running great again! Thank you VW Service team!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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