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Sales Closed
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 3:00 PM
Sun Closed
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Reviews

4.7
50 lifetime reviews.
  • Professional

    If I had to rely upon one person for indepth knowledge in order to make the best decision about a premium automobile purchase that person is Woody

    Dealer Response

    Thank you for taking time to leave us feedback!


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    If I had to rely upon one person for indepth knowledge in order to make the best decision about a premium automobile purchase that person is Woody

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking time to leave us feedback!


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  • Excellent

    Outstanding customer service received at Mercedes Benz of Peoria, our salesman Brian Smith and Lucas Dam (Sales Manager) went above and beyond to ...

    Dealer Response

    Thank you Carlos!


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    Outstanding customer service received at Mercedes Benz of Peoria, our salesman Brian Smith and Lucas Dam (Sales Manager) went above and beyond to assist us with the recent purchase of our CLA 250, They were friendly, knowledgeable and determined to make sure that we got exactly what we wanted. We had a great experience, and will absolutely return when buying our next Mercedes! Special thanks to the cafeteria and Service Department for always making us fell welcomed!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Carlos!


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  • Worst.service.ever.

    This dealership has great sales people and horrible service. Their communication is terrible...I have had to call them when my vehicle has been i...

    Dealer Response

    Dear valued customer, we are very sorry for the frustration we caused you. Our Service Manager, Austin Craddock, would appreciate the opportunity ...


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    This dealership has great sales people and horrible service. Their communication is terrible...I have had to call them when my vehicle has been in for service to get the status. At one point, they kept my vehicle for two weeks and when I called to check on it, they said that they couldn't recreate the problem. Really? You kept it two weeks and never asked me? It's one run around after another and extremely frustrating. Good products, but my advice is, find another luxury vehicle and save yourself the frustration of dealing with them.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear valued customer, we are very sorry for the frustration we caused you. Our Service Manager, Austin Craddock, would appreciate the opportunity to discuss what happened. Would you please give Austin a call, email, or visit? Austin's contact info is below. We would really appreciate the opportunity to resolve the issue. Thank you. Austin Craddock Director of Fixed Operations austin.craddock@drivepearl.com 309-243-3927


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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since October 2011

Welcome to Pearl Automotive's Autohaus of Peoria, Central Illinois premier Audi, Mercedes-Benz, Porsche & Volkswagen Dealer! You can reach us at (309) 243-7000, or just stop by 2322 W Van Winkle Way (Formerly 2322 W Sud Parkway) in Peoria, Illinois! You can also visit us online at our group website; www.autohausofpeoria.com, or any of our individual brand websites; www.audipeoria.com, www.vwofpeoria.com, www.porschepeoria.com, & www.mercedespeoria.com.

"Central Illinois Premier Audi, Mercedes-Benz, Porsche, & Volkswagen Dealer"