Suburban INFINITI of Troy

4.2 out of 5 4.2
Rectangle 48
Sales
Service 7:00 AM - 4:00 PM

Suburban INFINITI of Troy Hours

Sales

Monday

Closed

Tuesday

Closed

Wednesday

Closed

Thursday

Closed

Friday

Closed

Saturday

Closed

Sunday

Closed

Service

Monday

7:00 AM - 4:00 PM

Tuesday

7:00 AM - 4:00 PM

Wednesday

7:00 AM - 4:00 PM

Thursday

7:00 AM - 4:00 PM

Friday

7:00 AM - 4:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2007

Thank you for your interest in Suburban INFINITI of Troy. At our dealership, you'll find a solid selection of new INFINITI's and a carefully inspected lineup of pre-owned vehicles. Plus, our well-connected, qualified finance experts will assist you with the right loan or lease in a quick, easy, transparent manner.

...


Our commitment to "You our-Customer" goes beyond the date of purchase. Our professional Certified Technicians have the skills, equipment and full stock of authentic parts for all your maintenance and/or repairs.
Contact us at:
New: 866-508-6547
Pre-owned: 888-263-6738
Service: 877-806-1686

"Make the choice"

Service

Oil, Filter Change

$34.95 and up*

Wheel Balance

$44.95 and up*

Tire Rotation

$20 and up*

Air Filter Replacement

$14.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
181 lifetime reviews. Includes reviews of Suburban INFINITI of Troy from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 30, 2020

    I wish everyone cold experience the greatest service ever from a car dealership.they make you feel so special.thank again for your good work.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 22, 2020

    Robert at the service department went above and beyond to take care of my car. Kept me informed of the status. This is what I call exceptional customer... service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 18, 2017

    Excellent experience!!! Went in to renew my lease. This is my third infinity and Marc, Gary and Kyle made my experience very enjoyable. The were Very... knowledgeable and friendly. My experience was superb

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback! We?re glad you had a great experience with us! Looking forward to your next visit!

  • 5.0 out of 5
    July 8, 2020

    First class dealership with great sales staff and manager. I had the pleasure of working with Gary and his calm and confident demeanor helped make the... sale! Overall very positive experience. I would recommend this dealership to family and friends.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 15, 2020

    great service and timely got me in on the time and day i needed. clean and efficient and very polite. washed my car after service

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    April 6, 2020

    Not a dedicated Genes dealership. They consistently misrepresent their used vehicles online. They "offered" the car I wanted until it turned out that... the options listed were not on the car.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 19, 2020

    Great experience, the service dept staff and crew are very professional and extremely knowledgeable. The service writer Ms. Monque from the time I dropped... my car off to the time I picked it up Monque kept me updated throughout the process. Great customer service..

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 14, 2020

    I drop my car about 20 days a ago for certain repair it toke 2 days for warranty inspector to gave approval till today my car still sitting there even... they didn't gave car to drive And because I don't have credit card I'm unable to rent a car and get Reimbursement from my warranty company my son end up to rent car on he's expenses My car doesn't need collision repair or engine or transmission replacement or what it need struts shocks replacement, this repair because it take too long should be on dealer cost, I will never go there anymore and I don't recommended to any customer

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 1, 2020

    Suburban Infiniti of Troy is an awesome dealership. From the owners of the cafe, Mark in the sales department and the guys and Jeff in the service department.... Whenever I bring my car in for service, I am treated like royalty!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 12, 2020

    A wonderful experience. I would definitely recommend this dealership. Very professional knowledgeable courteous kind generally concerned about making the... customer satisfied. I am a very satisfied customer.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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