Suburban INFINITI of Troy

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Reviews

Average Ratings

4.7
132 lifetime reviews. Includes reviews of Suburban INFINITI of Troy from DealerRater.com
  • Outstanding Sales and Service

    I just purchased my third car in a row from Suburban Infiniti of Troy. Jesus Trujillo is an excellent salesperson who went above and beyond to mak...


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    I just purchased my third car in a row from Suburban Infiniti of Troy. Jesus Trujillo is an excellent salesperson who went above and beyond to make my purchasing experiences most enjoyable. He worked extremely hard to find the exact car I wanted and did everything in his power to make sure I was happy. I couldn't ask for a more reliable sales consultant than Jesus. Over the last six years, I have also taken my cars to Suburban for all service needs and have found them to be friendly, efficient, and fair. All in all, I have nothing but great things to say about this dealership.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Infiniti Tire Replacement

    Excellent customer service. Was finished within the hour and able to make it back to work.

    Dealer Response

    Thanks! We?re looking forward to your next visit with us!


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    Excellent customer service. Was finished within the hour and able to make it back to work.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks! We?re looking forward to your next visit with us!


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  • Service Visit

    Excellent. Efficient. Good advice. Good interaction. Personable.

    Dealer Response

    Thanks! We hope to have the pleasure of serving you again soon!


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    Excellent. Efficient. Good advice. Good interaction. Personable.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks! We hope to have the pleasure of serving you again soon!


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  • Infiniti of Troy

    Always a seamless experience , 4 lease, 5 star service

    Dealer Response

    Thanks for the positive feedback! We hope to serve you again in the future!


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    Always a seamless experience , 4 lease, 5 star service

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the positive feedback! We hope to serve you again in the future!


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  • QX80 Lease Experience
    May 13, 2017

    I just leased a new vehicle form the Suburban INFINITI of Troy. Our Sales Consultant, Emery Northington, was top notch. He has amazing attention...

    Suburban INFINITI of Troy

    We are so happy you¿¿¿re enjoying your new QX80, looking forward to working with you again when your lease is up!


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    I just leased a new vehicle form the Suburban INFINITI of Troy. Our Sales Consultant, Emery Northington, was top notch. He has amazing attention to details and make this a great experience. I would highly recommend getting a vehicle from this dealership and make sure you use Emery.

    Does recommend this dealer
    Suburban INFINITI of Troy

    We are so happy you¿¿¿re enjoying your new QX80, looking forward to working with you again when your lease is up!


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  • QX 60 2017

    Emery is a great salesman. My old Infiniti had numerous minor quality issues. I was not planning to buy Infiniti again but Emery assured me that t...

    Dealer Response

    Thank you! We hope to serve you again!


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    Emery is a great salesman. My old Infiniti had numerous minor quality issues. I was not planning to buy Infiniti again but Emery assured me that the quality of 2017 car has improved

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! We hope to serve you again!


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  • QX60 suv

    Great dealership with great workers. We werent rushed at all when selectiing a new car. Whole process was smooth from start to finish.

    Dealer Response

    Congrats on the new QX60! We're so glad to hear that you had a positive experience with us!


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    Great dealership with great workers. We werent rushed at all when selectiing a new car. Whole process was smooth from start to finish.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congrats on the new QX60! We're so glad to hear that you had a positive experience with us!


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  • Leasing QX50

    It was a great experience. Duane was very patient & very helpful

    Dealer Response

    Congratulations on the new Infiniti QX50! We hope to work with you again when your lease is up!


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    It was a great experience. Duane was very patient & very helpful

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on the new Infiniti QX50! We hope to work with you again when your lease is up!


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  • Suburban Infiniti of Troy

    Went in for an oil change and a few minor concerns. Everything was handled with ease and in a speedy manner. The lounge area is comfortable and ...

    Dealer Response

    Marcel, thanks for the positive review! We hope to serve you again soon!


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    Went in for an oil change and a few minor concerns. Everything was handled with ease and in a speedy manner. The lounge area is comfortable and accomadating.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marcel, thanks for the positive review! We hope to serve you again soon!


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  • Ms Jackson

    Customer service representative was very attentive to me and my vehicle.

    Dealer Response

    Thanks for the positive feedback! We're looking forward to your next visit with us!


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    Customer service representative was very attentive to me and my vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the positive feedback! We're looking forward to your next visit with us!


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