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Reviews

Average Ratings

4.8
745 lifetime reviews. Includes reviews of Sanders Ford from DealerRater.com
  • Sanders Ford

    Within the last six months we have purchased a used Ford 150 and a 2014 Ford Fusion. Our son purchased a vehicle this month as well. We dealt with...


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    Within the last six months we have purchased a used Ford 150 and a 2014 Ford Fusion. Our son purchased a vehicle this month as well. We dealt with Scott Pruett all three times and were very satisfied from start to finish. He was very adamant about putting our needs first and ensuring we were 100% on board. I would recommend him and the entire Ford Sanders Team to anyone looking to buy a used or new vehicle. From start to finish they were very professional, courteous and most important, they posses quality product knowledge. If I need another car, I would not hesitate to return to Sanders Ford in Jacksonville, NC.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Unlike any other I've been to
    April 29, 2017

    While trading in my vehicle ms Valerie was very kind and did everything she could to help me be happy with what I purchased. As soon as I stepped ...


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    While trading in my vehicle ms Valerie was very kind and did everything she could to help me be happy with what I purchased. As soon as I stepped out of my car she was there already and she just hopped right into it and answered all of my questions and her knowledge of car sales was great as well. It really made my time searching for a vehicle easy

    Does recommend this dealer

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  • It was an awesome experience
    April 26, 2017

    I got everything that I was looking for in the vehicle I purchased. I also had a great experience with Valeri she was very kind and generous and I...


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    I got everything that I was looking for in the vehicle I purchased. I also had a great experience with Valeri she was very kind and generous and I recommend her to help everyone.

    Does recommend this dealer

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  • Valerie made it a buying experience I'll never forget, thank
    April 26, 2017

    If you want someone that will never give up on you Val is your girl. She was persistent in making sure I got exactly what I needed. In a a paymen...


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    If you want someone that will never give up on you Val is your girl. She was persistent in making sure I got exactly what I needed. In a a payment I can afford. She went out of her way to help me and I truly appreciate her for it. I'm going to make sure I send everyone I know to Valerie Parker at Sandera Ford. I so happy thank you isn't enough!!!!

    Does recommend this dealer

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  • Amazing Service!!
    April 26, 2017

    Mr. Jonathan Bryant "JB" took such good care of us and our vehicle. JB's attentiveness to not only our vehicle's needs but of ours really impresse...


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    Mr. Jonathan Bryant "JB" took such good care of us and our vehicle. JB's attentiveness to not only our vehicle's needs but of ours really impressed us and sent a phenomenal message that Sander's Ford cares for the customers first. He described everything that was being done to our vehicle and made sure we understood the process and charges before continuing with the service. His attention to detail made us feel very comfortable and we will always come back to him for the service of our vehicles!

    Does recommend this dealer
    Came in for service or repair

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  • Uneasy about trade in value at first but negotionable
    April 22, 2017

    Satisfied with my quality for the price the car was exactly what I wanted and my sales person was very hospitable had a great exiperence


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    Satisfied with my quality for the price the car was exactly what I wanted and my sales person was very hospitable had a great exiperence

    Does recommend this dealer

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  • Bought new 2017 Ford Escape
    April 21, 2017

    Friendly sales team, not extremely high pressure, priced several other dealerships and Sanders/ Tony Dunnell had the best price. I definitely rec...


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    Friendly sales team, not extremely high pressure, priced several other dealerships and Sanders/ Tony Dunnell had the best price. I definitely recommend this dealership and their helpful staff if you are interested in a new (or used) vehicle!

    Does recommend this dealer

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  • SANDERS FORD HAS THE WORST CAR SERVICE!!!

    Purchased a vehicle around October 2016. This would be our 2nd review for Sanders Ford. Please see my previous review dated March 29, 2017. Dro...


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    Purchased a vehicle around October 2016. This would be our 2nd review for Sanders Ford. Please see my previous review dated March 29, 2017. Dropped off car to have oil changed, tire rotation and recall for door sensors. Picked it up about 3 days later...door open sensor on dash kept dinging and flashing. We didn't even drive it home. Left it at Sanders Ford in Jacksonville and filled out yet another form to be fixed. The next day, we had to call them to find out that someone didn't hook up a wire correctly. They couldn't get any more unprofessional if they tried. Drove the car home, used it for a week and had a shaking issue at the speed of 60 - 65 mph. Dropped it off once again and we were told that it had a bad tire. They were unwilling to help in any way. Cost was going to be $157 for 1 TIRE TO BE REPLACED. This did not include tax and other fees. The vehicle has not even reached 36000 miles yet. The fact that we purchased this vehicle for occasional use but seem to have to repair it more than our other vehicle that we planned on trading in is difficult to grasp. I want to make the public aware of our situation to save themselves the aggravation. There are plenty of other fine car dealers in the Jacksonville, NC area. Please avoid Sanders Ford. If you need anymore information, please look me up on Facebook. Shelly Gardner Joseph Tiller

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A second chance
    April 16, 2017

    Twenty-six years ago I made a promise to myself that I would never return to this dealership again after a horrible experience. However, after twe...

    Sanders Ford Inc

    We are thankful for the second chance and thrilled that you had a great experience with Rachel!


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    Twenty-six years ago I made a promise to myself that I would never return to this dealership again after a horrible experience. However, after twenty-six years I broke my promise and returned again. This being due to the tremendous inventory of new, as well as pre-owned vehicles on their lot. They had exactly what I was looking for and with somewhat great hesitation, I inquired inside about same. I can truly say that I have never been treated any nicer, or with more respect, than these folks at Sanders Ford treated me. I am speaking of the entire team that I dealt with during my purchase, especially Rachel. The entire process was very quick and "painless". I highly recommend Sanders Ford to everyone. Thanks again to all at Sanders Ford.

    Does recommend this dealer
    Sanders Ford Inc

    We are thankful for the second chance and thrilled that you had a great experience with Rachel!


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  • A++++ service
    April 13, 2017

    We wouldn't take our car and truck anywhere else! JB always provides excellent service and go above and beyond to help us. We appreciate all his h...

    Sanders Ford Inc

    Thanks for the kind words! We are grateful that JB takes excellent care of you!


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    We wouldn't take our car and truck anywhere else! JB always provides excellent service and go above and beyond to help us. We appreciate all his hard work.

    Does recommend this dealer
    Came in for service or repair
    Sanders Ford Inc

    Thanks for the kind words! We are grateful that JB takes excellent care of you!


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