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Reviews

Average Ratings

5.0
34 lifetime reviews.
  • new vehicle

    salesperson was not what i was used to dealing with. Zero pressuer, no repeated callc. Honest and very helpful


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    salesperson was not what i was used to dealing with. Zero pressuer, no repeated callc. Honest and very helpful

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Got the Car I wanted !!!!!

    Great dealership, no pressure, very friendly staff!!!!!!


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    Great dealership, no pressure, very friendly staff!!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome Customer Service - A Rarity these days!

    Our experience with Elimar Rosenbohm was wonderful. He was knowledgable, professional and courteous throughout the entire buying experience. We ...


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    Our experience with Elimar Rosenbohm was wonderful. He was knowledgable, professional and courteous throughout the entire buying experience. We have purchased dozens of new cars, and Elimar was by far the easiest sales person we have dealt with. His manager Kevin was fantastic as well. We have both been in management positions, and learned a long time ago that a manager is only as good as the people he manages. Kevin and Elimar are a shining example of excellency!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Reliable & Trustworthy Service

    Completely satisfied with service results. I always enjoy Eastern Shore Toyota's comfortable and relaxing customer lounge while waiting for servic...


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    Completely satisfied with service results. I always enjoy Eastern Shore Toyota's comfortable and relaxing customer lounge while waiting for service to be completed.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Reliable & Trustworthy Service

    Completely satisfied with service results. I always enjoy Eastern Shore Toyota's comfortable and relaxing customer lounge while waiting for servic...


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    Completely satisfied with service results. I always enjoy Eastern Shore Toyota's comfortable and relaxing customer lounge while waiting for service to be completed.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Eastern Continues to go Above and Beyond!

    My most recent visit to Eastern Shore was for a new set of tires for my Highlander and to have it serviced. It was early in the a.m. and a line h...


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    My most recent visit to Eastern Shore was for a new set of tires for my Highlander and to have it serviced. It was early in the a.m. and a line had formed for the service lane. Rather than have me wait outside, a service writer came outside the building to register me and to get my services started. Mid-way through, I was personally contacted by the same service writer who gave me a progress update. Once again, Eastern showed their dedication to good customer service. Kudos to you!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Jerrel is awesome!

    Jerel was excellent! He was patient and understanding! He definitely made the process smooth and easy going! I would definitely recommend Eastern ...


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    Jerel was excellent! He was patient and understanding! He definitely made the process smooth and easy going! I would definitely recommend Eastern Shore Toyota!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great vehicle, great price, wonderful service!

    We could not be happier. The vehicle was immaculate, both inside and out. The staff went above and beyond to make our buying experience a succes...


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    We could not be happier. The vehicle was immaculate, both inside and out. The staff went above and beyond to make our buying experience a success. The dealership was clean, friendly and inviting. The website was bright, user-friendly, and informative. Our only regret is that we live three hours away and can not easily take advantage of their after-purchase services. Thank you Eastern Shore Toyota for an enjoyable, no-hassle experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    John Eslava and the entire staff were great! They worked very hard for us. It was an all around great experience! They've truly earned our business.


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    John Eslava and the entire staff were great! They worked very hard for us. It was an all around great experience! They've truly earned our business.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buying a new car

    We had a great experience ! It took a little longer than we had planned but Bryan Goodwin, our sales consultant, treated us like family. He helped...


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    We had a great experience ! It took a little longer than we had planned but Bryan Goodwin, our sales consultant, treated us like family. He helped us find the car we purchased. It wasn't the color we originally wanted and it had a lot more on it than we wanted, but we loved it then and we still love it. I guess the reason it took longer that day was because it was December 30th and it was very busy that day. We had to wait for the financing folks to get to us. Again, thanks to Bryan Goodwin!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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