Columbiana Chrysler Jeep Dodge RAM

New 866-939-4048 Dealer Website
Used 877-314-0765 Email Dealer
Service 888-633-4038

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Reviews

Average Ratings

4.7
Average based on 72 reviews.
  • Great experience in the sales area. F&i experienc

    My salesman was top notch. Dennis Thompson did not hound me by making calls after my initial visit,but was ver attentive when I decided to make t...

    Dealer Response

    Thanks for sharing your experience, Paula. It's great to hear that Dennis took care of you and helped you into the right vehicle to fit your needs...


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    My salesman was top notch. Dennis Thompson did not hound me by making calls after my initial visit,but was ver attentive when I decided to make the purchase. He went the extra mile in finding the "right "car foe me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for sharing your experience, Paula. It's great to hear that Dennis took care of you and helped you into the right vehicle to fit your needs. Please let us know if we can help you with anything else. Regards, The Columbiana Chrysler Jeep Dodge Ram Team


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  • Great Customer Service

    Sarge worked hard to find a Jeep with the options and in the color I wanted and they were great about fixing the windshield that came with an impr...

    Dealer Response

    Thank you so much for this excellent feedback, Emily! We are grateful to hear that Sarge was so helpful with your purchase. Please keep us in mind...


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    Sarge worked hard to find a Jeep with the options and in the color I wanted and they were great about fixing the windshield that came with an improper seal. Financing was easy and my additional options were laid out very clearly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for this excellent feedback, Emily! We are grateful to hear that Sarge was so helpful with your purchase. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, Columbiana Chrysler Jeep Dodge Ram Team


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  • Excellent Service

    The experience overall was excellent. All of the staff members were professional and friendly, and the service was quick. John M. in Sales was ver...

    Dealer Response

    Thank you for your wonderful feedback, Kristina and congratulations on your new purchase. It is wonderful to hear that John and Jason were able to...


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    The experience overall was excellent. All of the staff members were professional and friendly, and the service was quick. John M. in Sales was very knowledgeable and helped me to make the right decision in leasing my Jeep Patriot. He was very patient and took the time to answer all of my questions and address any concerns I had. Jason A. in Finance also took the time to explain all of the contract details, since it was my first time leasing a car. I will definitely be recommending Columbiana Chrysler Jeep Dodge to my family and friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your wonderful feedback, Kristina and congratulations on your new purchase. It is wonderful to hear that John and Jason were able to provide you with an excellent service! We look forward to working with you, your family, and your friends in the future. Best regards, Columbiana Chrysler Jeep Dodge Ram Team


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  • Great buying experience

    Josh was very easy to work with on finding the right vehicle on my budget. I have purchased multiple vehicles here and have always had a good expe...

    Dealer Response

    We appreciate your kind review and repeat business, Brian. Please let us know if we can do anything else for you. Regards, The Columbiana Chrysler...


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    Josh was very easy to work with on finding the right vehicle on my budget. I have purchased multiple vehicles here and have always had a good experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your kind review and repeat business, Brian. Please let us know if we can do anything else for you. Regards, The Columbiana Chrysler Jeep Dodge Ram Team


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  • Great service, salesmen very polite

    We did not feel pressured to buy anything, it was not a hurry, worry deal! Everyone was pleasant and answered our questions without making us feel...

    Dealer Response

    Thank you, Patsy, for taking a moment to write about your excellent experience at our dealership! We're proud to offer our customers an informativ...


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    We did not feel pressured to buy anything, it was not a hurry, worry deal! Everyone was pleasant and answered our questions without making us feel dumb for asking.ha

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Patsy, for taking a moment to write about your excellent experience at our dealership! We're proud to offer our customers an informative and pressure-free shopping experience, and we are glad to hear that was the case for you on your recent visit to Columbiana Chrysler Jeep Dodge Ram. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, The Columbiana Chrysler Jeep Dodge Ram Team


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  • Easily the best buying experience I've had.

    Bob Frederick was the best, most helpful sales person I have encountered in a dealership. He kept me up to date daily on the status of the car I ...

    Dealer Response

    Thank you for taking the time to share your thoughts with us, Donald. We are dedicated to our customers and it is important we do everything in ou...


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    Bob Frederick was the best, most helpful sales person I have encountered in a dealership. He kept me up to date daily on the status of the car I ordered. He really went the extra mile on everything he did for me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your thoughts with us, Donald. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Bob went the extra mile for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Columbiana Chrysler Jeep Dodge Ram await your return. Please let us know how we may be able to help next! Regards, The Columbiana Chrysler Jeep Dodge Ram Team


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  • Sells it right out from under you!

    Called on a vehicle, talked with a sales rep, asked good questions and got great answers with a call back, asked for a firm price that I would be ...

    Dealer Response

    I am terribly sorry to hear about the negative impression you got during your most recent visit to our dealership. We appreciate feedback like you...


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    Called on a vehicle, talked with a sales rep, asked good questions and got great answers with a call back, asked for a firm price that I would be there to buy it. Never got a call back but it was late in the day. Called back the next morning and got voice mail. Called back a little later that day and talked to the general sales manager. Again gave him my information asking for a firm price. Got a call back two hours later saying they just sold it. Think I am going to buy a different truck from them? NO!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    I am terribly sorry to hear about the negative impression you got during your most recent visit to our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. Please call us at your convenience so we can work towards a resolution together. Your satisfaction is of the utmost importance. Regards, Columbiana Chrysler Jeep Dodge Ram Team


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  • GREAT SERVICE

    Everyone was extremly nice and helpful. went out of their way to make my experience a good one. I am a cutomer for life!

    Dealer Response

    Thanks so much for your kind words and business, John. We appreciate you sharing your experience. Until we have the opportunity to help you again,...


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    Everyone was extremly nice and helpful. went out of their way to make my experience a good one. I am a cutomer for life!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for your kind words and business, John. We appreciate you sharing your experience. Until we have the opportunity to help you again, take care! Regards, Columbiana Chrysler Jeep Dodge Ram Team


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  • Ronald S

    Straight forward approach, relaxed atmosphere, extremely friendly staff, no high pressure tactics, great knowledge of vehicle sold, punctual with ...

    Dealer Response

    Thank you for sharing your experience at our dealership, Ronald. It means a great deal to us! If there is anything else we can help you with, plea...


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    Straight forward approach, relaxed atmosphere, extremely friendly staff, no high pressure tactics, great knowledge of vehicle sold, punctual with appointment time

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience at our dealership, Ronald. It means a great deal to us! If there is anything else we can help you with, please let us know! Regards, Columbiana Chrysler Jeep Dodge Ram Team


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  • Good service and nice facilities.

    We were warmly welcomed and Josh did a good job of letting us experience the vehicle that we bought. Only problem was the length of time between ...

    Dealer Response

    Thank you for taking the time to leave this review, as well as for your business, Elaine. We apologize the wait was a bit longer than originally a...


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    We were warmly welcomed and Josh did a good job of letting us experience the vehicle that we bought. Only problem was the length of time between when we bought our car and getting the seeing the finance work accomplished. Jason told us that he was the only one there, the other person was on vacation or something of that nature. We love our jeep so far!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave this review, as well as for your business, Elaine. We apologize the wait was a bit longer than originally anticipated. Please let us know if we can do anything else for you. Regards, Columbiana Chrysler Jeep Dodge Ram Team


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