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Reviews

Average Ratings

4.5
1618 lifetime reviews. Includes reviews of Carriage Kia from DealerRater.com
  • A great experience as expected from Carriage Kia!

    This is the third vehicle that I have purchased from Carriage Kia, 2 Sorentos and a Soul, and as always they work hard to please. The customer ser...

    Dealer Response

    Thank you so much for your review and for all the repeat business here at Carriage Kia! We are actually going to be getting some new coffee soon s...


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    This is the third vehicle that I have purchased from Carriage Kia, 2 Sorentos and a Soul, and as always they work hard to please. The customer services is top notch, the buying process is as quick or as patient as you want, and facilities are always clean. I particularly like the availability of coffee which is a perk for me when pondering my options. Each time that I have come to Carriage Kia they have listened to what I was looking for in a car, price, and payment, and in all cases they have done their best to reach my goals. That cannot be beat and I suggest checking them out. Kia has a lot to offer and has stepped up their game and right now it is the only brand I own.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your review and for all the repeat business here at Carriage Kia! We are actually going to be getting some new coffee soon so hopefully you will be able to enjoy it on your next visit. :) Have a wonderful day!


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  • Bad First Impression

    Found a car I liked on their website. Told them I live over an hour way and wanted to confirm its availability before I came. So they scheduled a...

    Dealer Response

    Matt, we are very sorry to hear about your experience. I can promise you this was not intentional as it would not be a smart or good way for us to...


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    Found a car I liked on their website. Told them I live over an hour way and wanted to confirm its availability before I came. So they scheduled an appointment for me to come see the car. I showed up exactly on time only to be told the car had already been sold. Total waste of my time and typical of the poor car sales experiences we've always had unfortunately. Friendly receptionist and general manager. Wish there was more positive to say, but we'll never be back to find out. #somethingsneverchange

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Matt, we are very sorry to hear about your experience. I can promise you this was not intentional as it would not be a smart or good way for us to do business. It is our goal to provide a transparent buying process for all our customers. If there is anything else you would like to send to our upper management please send an email to wecare@carriagekia.com. Thank you for your feedback and again we apologize for the inconvenience we caused you.


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  • TOP NOTCH SERVICE DEPT!!

    Carriage Kia has the best Service Employees. They always treat you like family. They are always eager to take me to work when i need a ride, so th...


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    Carriage Kia has the best Service Employees. They always treat you like family. They are always eager to take me to work when i need a ride, so they can just change my oil. THEY ARE TOP NOTCH AT CARRIAGE KIA!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Thanks Carriage KIA!!! We love our new vehicle!!

    We have bought several vehicles from Carriage KIA and we keep going back when we're ready for another new vehicle to fit our growing family. The s...


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    We have bought several vehicles from Carriage KIA and we keep going back when we're ready for another new vehicle to fit our growing family. The service is always great. We love our new Sorento, the kids fit comfortably in the back seat and it feels like a luxury car. We've only had it a few days and we have already received many compliments on it from friends and colleagues. Thanks Carriage Kia and the staff who worked to get us a great deal!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Carriageis the Best!!!!!

    I was not actually shopping for a car when I stopped in at Carriage Kia. I was at another dealership having recall issues addressed. The deal at...


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    I was not actually shopping for a car when I stopped in at Carriage Kia. I was at another dealership having recall issues addressed. The deal at Carriage Kia was so good I couldn't pass. The friendly staff is always helpful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Another great experience.

    This is our third vehicle from Carriage Kia and again it was a great experience. Weren't sure we could trade-in at this time to a new 2017 but Ca...


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    This is our third vehicle from Carriage Kia and again it was a great experience. Weren't sure we could trade-in at this time to a new 2017 but Carriage helped us make it happen without increasing our payment but $9.00. Everyone is very friendly and happy as usual. No pressure and the negotiations do not take forever. We drive from Snellville to Gainesville as we feel this dealership makes it worth it all. Thanks to everyone for making it another great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • I HAVE A WONDERFUL EXPERIENCE

    I HAVE A WONDERFUL EXPERIENCE AT CARRIAGE KIA , SALES PERSONAL VERY PROFESSINAL.THIS IS MY SECOND KIA AND I WILL BUY MY NEXT CAR FROM YOU.GOOD SER...


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    I HAVE A WONDERFUL EXPERIENCE AT CARRIAGE KIA , SALES PERSONAL VERY PROFESSINAL.THIS IS MY SECOND KIA AND I WILL BUY MY NEXT CAR FROM YOU.GOOD SERVICE,I WILL RECOMEND YOU .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Richard loves Carriage Kia.

    What can you say about Carriage that has not already been said? Everyone greets you with a smile. They are ready to help you. Treat you like you a...


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    What can you say about Carriage that has not already been said? Everyone greets you with a smile. They are ready to help you. Treat you like you are special. The only reason I give five stars is that it is as high as it goes.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Worth the Trip!

    I found my Kia Sorento SXL on Cars.com and it was everything I was looking for in a car. The Sorento was in immaculate condition and like new. I...


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    I found my Kia Sorento SXL on Cars.com and it was everything I was looking for in a car. The Sorento was in immaculate condition and like new. I love the car. Carriage Kia went above and beyond on my car buying experience. I decided on my car and flew from Springfield MO to Atlanta GA. Carriage arranged for a driver to take my wife and I to the dealership which was about 1 hour from the airport. Our Driver, Willis, was friendly and informative while on our drive to the dealership. A true southern gentleman! At the dealership, everybody was very helpful and genuinely happy to see us. Julie made sure we were comfortable and welcomed. Chuck gave us a nice tour of our new Sorento. Mike was helpful in the buying experience and had great communication. We enjoyed working with Shane and the fun tech signing toys in his office. Overall a great buying experience. Even though we are hundreds of miles away, we would buy again from Carriage and I recommend that you do the same. Great work Carriage Kia!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • So awesome!!

    Josh, Jazz, Megan, and Mike were very helpful. Service was awesome. Even got to do an overnight test drive! I'm very happy and pleased with my pur...


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    Josh, Jazz, Megan, and Mike were very helpful. Service was awesome. Even got to do an overnight test drive! I'm very happy and pleased with my purchase. And I'm very satisfied with the delivery process! Wish more dealerships did that!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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