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Reviews

Average Ratings

4.5
1626 lifetime reviews. Includes reviews of Carriage Kia from DealerRater.com
  • A great experience as expected from Carriage Kia!

    This is the third vehicle that I have purchased from Carriage Kia, 2 Sorentos and a Soul, and as always they work hard to please. The customer ser...

    Dealer Response

    Thank you so much for your review and for all the repeat business here at Carriage Kia! We are actually going to be getting some new coffee soon s...


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    This is the third vehicle that I have purchased from Carriage Kia, 2 Sorentos and a Soul, and as always they work hard to please. The customer services is top notch, the buying process is as quick or as patient as you want, and facilities are always clean. I particularly like the availability of coffee which is a perk for me when pondering my options. Each time that I have come to Carriage Kia they have listened to what I was looking for in a car, price, and payment, and in all cases they have done their best to reach my goals. That cannot be beat and I suggest checking them out. Kia has a lot to offer and has stepped up their game and right now it is the only brand I own.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your review and for all the repeat business here at Carriage Kia! We are actually going to be getting some new coffee soon so hopefully you will be able to enjoy it on your next visit. :) Have a wonderful day!


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  • My New Car

    Had a very good buying experience. The salesman was very helpful and knowledgable. Really enjoying my new car.


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    Had a very good buying experience. The salesman was very helpful and knowledgable. Really enjoying my new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 1st time buyer !

    I had a very good experience here at Kia . Very friendly , our salesman , Seth did a great job in guiding us . We are very happy with our new 2017...


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    I had a very good experience here at Kia . Very friendly , our salesman , Seth did a great job in guiding us . We are very happy with our new 2017 Kia Forte !! Thank you Kia !!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Product knowledhe guru

    Josh callihan is a product knowledge guru he knows his stuff crazy well. And Evan Ashley is a phenomenal salesman. Shane Perkins and he tag team...


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    Josh callihan is a product knowledge guru he knows his stuff crazy well. And Evan Ashley is a phenomenal salesman. Shane Perkins and he tag teamed like crazy and got me a great deal on a new 2017 forte s! Thanks guys!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome customer service!!!

    Awesome Customer service and always 100% confident they will take care of anything I may need!!!


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    Awesome Customer service and always 100% confident they will take care of anything I may need!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience for the 2nd Time at this Dealersh

    My Sales Person Jaime and My Final Stage person Alexis was very professional and helpful! Their Financial Personnel are the best in this area!! ...


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    My Sales Person Jaime and My Final Stage person Alexis was very professional and helpful! Their Financial Personnel are the best in this area!! They treat you like Family here.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • First Kia

    Seth and Brad teamed up to provide a seamless, hassle free buying experience. Kia dealers are very competitive in their pricing and the fact that ...

    Dealer Response

    We appreciate your review of your experience at Carriage Kia! If there is anything else we can do for you please let us know :)


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    Seth and Brad teamed up to provide a seamless, hassle free buying experience. Kia dealers are very competitive in their pricing and the fact that the Optima is rated so high makes it an easy decision. We were introduced to Jason and Andrew in the service center so we are looking forward to establishing a good working relationship with them. An excellent first experience with Kia.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your review of your experience at Carriage Kia! If there is anything else we can do for you please let us know :)


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  • Amazing Customer Service

    Buying a car is a very stressful activity. My sales person Barb Blanchard was kind, caring, understanding of my needs and extremely knowledgeable...

    Dealer Response

    We are so happy to hear that Barb was able to help you with your car purchase! If there is anything else can do for you please just let us know. H...


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    Buying a car is a very stressful activity. My sales person Barb Blanchard was kind, caring, understanding of my needs and extremely knowledgeable. I didn't feel pressured as so many car people make you feel. She truly is the best in her field. Thank you Kia and an even bigger thank you to Barb.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so happy to hear that Barb was able to help you with your car purchase! If there is anything else can do for you please just let us know. Have a wonderful day!


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  • Satisfied Customer

    Barbara Blanchard was awesome!! She helped me get the best deal possible, and made the car buying experience as smooth and easy as it could be! I ...

    Dealer Response

    We appreciate you taking the time to write about your experience at Carriage Kia! If there is anything else we can do for you please let us know :)


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    Barbara Blanchard was awesome!! She helped me get the best deal possible, and made the car buying experience as smooth and easy as it could be! I recommend this dealership, and I recommend Barbara!! You rock!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to write about your experience at Carriage Kia! If there is anything else we can do for you please let us know :)


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  • Bad First Impression

    Found a car I liked on their website. Told them I live over an hour way and wanted to confirm its availability before I came. So they scheduled a...

    Dealer Response

    Matt, we are very sorry to hear about your experience. I can promise you this was not intentional as it would not be a smart or good way for us to...


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    Found a car I liked on their website. Told them I live over an hour way and wanted to confirm its availability before I came. So they scheduled an appointment for me to come see the car. I showed up exactly on time only to be told the car had already been sold. Total waste of my time and typical of the poor car sales experiences we've always had unfortunately. Friendly receptionist and general manager. Wish there was more positive to say, but we'll never be back to find out. #somethingsneverchange

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Matt, we are very sorry to hear about your experience. I can promise you this was not intentional as it would not be a smart or good way for us to do business. It is our goal to provide a transparent buying process for all our customers. If there is anything else you would like to send to our upper management please send an email to wecare@carriagekia.com. Thank you for your feedback and again we apologize for the inconvenience we caused you.


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